Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.8 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for a weekend away

Posted 02-Jul-2014
Pros: Really nice bathroom and shower
Cons: Cheaper Breakfast
Location: Not far from local bars, was able to watch world cup football no problem, and felt safe in the town.
Wasn't too far away from the local town and bars, and the facilities were perfect for a short weekend away.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 22-Jun-2014
Excellent value for money, great location 15minute walk to old town, 15 minutes in a taxi from airport . Excellent rooms and great service , could not fault it . 5 stars
Comment from Hotel Management
02-Jul-2014 by Magnus Schwartze, Hotel Management
Dear guest, thanks a lot for your great comment. I am happy that you had such a great stay at our hotel. Hope to see you again. Kind regards, Magnus Schwartze Asst. General Manager
2 out of 5
Recommended
for Getaway With Friends
by AbidKhan from London

So-So - Grump and Slow Service

Posted 27-May-2014 on Hotels.com
It's a nice hotel if you're on business, I was a solo traveller and it was fine for me but the service was grumpy and slow. My room was not serviced on one occasion and house keeping took away the soap I was using without replacing it with a new one. I also found toe nail clippings in the room at the foot of the bed in plain sight. Location was great to get to the old town but the surrounding area is dead, nothing going on, no cafes or restaurants. Bar was closed on Sat night and excuse given that the bartender was ill, which seemed to be a lie. I was also charged for an unconnected call and when I queried this, they were rude to me. I wouldn't recommend this place because there are far better ones out there with better service. I think they may have given me a bad service because I wasn't a business man and felt they shouldn't make an effort or maybe it's generally awful for all travellers. The night manager was the only professional and polite person there!
Comment from Hotel Management
02-Jul-2014 by Magnus Schwartze, Hotel Management
Dear guest, thanks a lot for your review. I'm very sorry that your stay did not meet your expectations. I will of course pass on your comments to the appropriate departments for improvement. I can assure you that this is not our standard. This also show all our other good reviews. Our team will take your rating to the heart and cause improvements.We would be allowed to still look forward to welcome you again Kind regards, Magnus Schwartze Asst. General Manager
4 out of 5
Recommended
for Everyone
by Jmocha

Great for German Hotel

Posted 27-Apr-2014
Pros: Great location and very new infrastructure and very clean.
Cons: Larger begs
Location: short walk to old town.
The hotel check in is after 3 pm and the entire process was very efficient and fast. The walking distance to old town from the hotel takes about 10 – 13 min and you also have a tram station right in front of the hotel. I am rating this hotel based on German prices and standards and not in the global context. The hotel is very new, clean, well run but the room was very small and my bed was very small and compact (refer to images uploaded). The staff were courteous, efficient, professional, but lack the warmth you find in Asia or the States. I was satisfied with the wifi in the room and and great to see RT as alternate cable news. You get charged EU 15 per day for using the parking garage in the basement. Be warned, the parking garage is very compact and very tedious to get in and get out with very tight parking spots. They also have a small bar next to the check in counter that seems to be open only on the weekends. The cleaning staff do a good job at cleaning your room and every time I return the room was spotless. The check out was very easy and again very efficient. Great location and great prices during the specials..
5 out of 5
Recommended
for Everyone
by A verified traveller

Cracking little hotel in Dusseldorf

Posted 12-Apr-2014
I have stayed in a few plain and overpriced hotels in Dusseldorf but the Derag is a smart, good value hotel with cracking single room I stayed in and a cosy bar and a decent breakfast
Comment from Hotel Management
16-Apr-2014 by Magnus Schwartze, Hotel Management
Dear traveler, thank you for your great and warm review. I am very pleased that you had a terrific stay with us. The staff and me hope to see you soon with us again to. Sunny greetings from Dusseldorf, Magnus Schwartze Ast. General Manager
4 out of 5
Recommended
for Everyone
by euan from Aberdeen

Good location

Posted 09-Apr-2014
Pros: A nice little bar that was open till 2.00 a.m.
Nice hotel with friendly staff- a bit noisy from the trams going past early morning if you are at the front of hotel. 20 minutes walk to old quarter- with some really nice eating places.
Comment from Hotel Management
10-Apr-2014 by Magnus Schwartze, Hotel Management
Dear guest, wow, four stars - what a fantastic review. I am sure, next time we will get the last fifth star. Happy to see you again - maybe in one of our rooms to the back? Kind regards, Magnus Schwartze Ast. General Manager
5 out of 5
Recommended
for Everyone
by Ryssee from Boston, MA

Great price for a really nice hotel

Posted 26-Feb-2014
Pros: Really comfortable beds, nice bathroom. Much nicer than expected. In fact, it's just plain nice.
Location: About 20-30 minutes to walk to the Old Town, but there's a tram right outside. Cab fare is only about 6 euros if you choose to take a taxi.
Really nice new hotel (2012) at a great price. Restaurant and bar on-site. Helpful staff. Free minibar.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great Stay

Posted 24-Feb-2014 on Hotels.com
Highly recommended hotel! Comfortable room with nice bathroom. Very friendly and helpful staff. Loved the cosy bar.
4 out of 5
Recommended
for Business Travellers
by Driscoll from Machester

Nice Hotel

Posted 24-Feb-2014 on Hotels.com
1 minute walk to tram stop, hotel wasn't cleaned on the 2nd day but overall very nice hotel and the room was very clean and comfy. Single room included 1 serving of tea, coffee and sugar. 30 minute commute to the Messe (exhibition hall)
5 out of 5
Recommended
for Everyone
by P from Glasgow

Excellent hotel

Posted 17-Feb-2014
Stayed here with a group of mates - used hotel as a base for going to watch football. Excellent transport links close by, easy to reach both the Old Town and the main train station. Lobby and communal areas were superb. Rooms spacious and clean - especially bathroom. Highly recommended.