Boating
Check availability

Reviews of Valamar Lacroma Dubrovnik Hotel

4 out of 5
Valamar Lacroma Dubrovnik Hotel
Iva Dulcica 34, Dubrovnik

Reviews

9.2

Wonderful

Rating 10 - Excellent. 483 out of 789 reviews" "
Rating 8 - Good. 246 out of 789 reviews" "
Rating 6 - Okay. 40 out of 789 reviews" "
Rating 4 - Poor. 13 out of 789 reviews" "
Rating 2 - Terrible. 7 out of 789 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Parastoo Tavakoli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I returned home last night after having an absolutely wonderful time at a beautiful hotel. The hotel was amazing, and we were thrilled with the quality of the breakfast and dinner that were provided. I am so glad we opted for the half board option, and I recommend that you do the same. Despite booking a basic room, we were still extremely pleased with the super clean and spacious room that had a stunning view of the mountains. The staff were friendly and nice, and we thoroughly enjoyed the live music that was performed in the bar every night. The outdoor and indoor pools were both fantastic and added to our enjoyment of the trip. It took us just 11 minutes and 6 euros by Uber to get to the old city. Overall, we rate this city and hotel a perfect 10 out of 10!
Stayed 6 nights in Apr 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ravindra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff and great location
Stayed 5 nights in Mar 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very lovely, with all good amenities, and easy dining opportunities along with courteous and helpful staff. My only small criticism, is that when B & B guests are on excursion trips, the breakfast boxes provided, should have less carbs and sugary treats and more protein such as nuts, pulses and eggs in them.
Stayed 5 nights in Oct 2023

10/10 Excellent

JOCELYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect I was totally amazed with our stay here
Stayed 3 nights in Oct 2023

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellent, staff are friendly. The only thing that disappointed me is my booking via website stated ocean view room(the most expensive rate) but I only received a site ocean view. Thus, I don’t have proof to show my booking
Stayed 1 night in Oct 2023
Response from VS on 5 Oct 2023
Dear Tina,Thank you for choosing Valamar Lacroma Dubrovnik hotel for your holidays and for the time you took to write your comments. We always welcome our guests’ feedback and use it to constantly improve our service. Warm regards,Vlaho Sabljić

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week at the Lacroma, the pool(s) were great, the private beach nearby was the best we found in the area, the buffet breakfasts and dinners were a constant delight and all the staff were incredibly helpful. The room was spacious and luxurious, and the entire hotel aeemed to have a perfect view of the incredible.sunsets. We definitely intend to return next time we visit Dubrovnik!
Stayed 7 nights in Sep 2023
Response from VS on 2 Oct 2023
Dear Adam, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Vlaho Sabljić

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot and good service
Stayed 2 nights in Sep 2023
Response from VS on 2 Oct 2023
Dear Elizabeth,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good location friendly staff great facilities
Stayed 6 nights in Sep 2023
Response from VS on 2 Oct 2023
Dear Stephen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

10/10 Excellent

Taraneh

Stayed 5 nights in Sep 2023
Response from VS on 29 Sept 2023
Dear Taraneh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The Valamar Lacroma Dubrovnik is situated on the Adriatic Sea. The view from our room of the sea was fantastic. The room itself was spacious and very clean. All staff were professional in their appearance and demeanor. The food was excellent and service first rate. You will enjoy this hotel!
Stayed 1 night in Sep 2023
Response from VS on 29 Sept 2023
Dear Mr.Donald, Thank you for booking Valamar Lacroma Dubrovnik hotel and for your feedback. We are happy to hear your great comments , they motive us to keep up the good work.We are looking forward to seeing you again at our hotel Warm regards,Vlaho Sabljić

10/10 Excellent

Douglas, Indianapolis

Stayed 1 night in Sep 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from VS on 15 Oct 2023
Dear Monica,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

4/10 Poor

Ajul

Stayed 6 nights in Sep 2023

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención a los huéspedes por el staff ha sido para nosotros estupenda. La comida muy rica y variada. El entorno en el que se encuentra el hotel es precioso y ofrece tranquilidad y a la vez fácil acceso al centro de la ciudad.
Stayed 5 nights in Aug 2023
Response from VS on 8 Sept 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Vlaho Sabljić

10/10 Excellent

Elenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard hotel for quality holiday. Enjoyed our stay in Lacroma!
Stayed 7 nights in Aug 2023
Response from VS on 24 Sept 2023
Dear Elenita,,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Kogeelambal Jayalaksmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from VS on 8 Sept 2023
Dear Mr.Kogeelambal ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was brilliant only thing we did not have conditioner in our room but we asked on last day they send it to our rolm
Stayed 5 nights in Aug 2023
Response from VS on 30 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Vlaho Sabljic Hotel General Manager on 29 Aug 2023
Dear Mr. Waheed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho SabljićHotel General Manager

8/10 Good

Stella

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023
Response from VS on 25 Aug 2023
Dear Stella, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Vlaho Sabljić

10/10 Excellent

Anna

Liked: Staff & service, property conditions & facilities
Wading pool for our kids
Stayed 3 nights in Aug 2023
Response from VS on 22 Aug 2023
Dear Anna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

8/10 Good

Elke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and had a balcony. The indoor and outdoor pools were lovely with a great view, a bit noisy because of all the kids. The breakfast buffet was enormous with many yummy choices, however, parents let their children run and scream so it was more like Disneyland than a restaurant. The evening buffet was also vast with many choices. The evening buffet manager, Joseph, was so rude to me for asking a question that we almost left on the spot. We continued to watch him berate his staff as they physically shrunk if front of us. Warning, do not ask Joseph if they serve pasta. You will be sorry. The location to other restaurants and the bus line is perfect. If You you get a chance eat at hotel more, restaurant more, is absolutely amazing.
Stayed 4 nights in Aug 2023
Response from VS on 17 Aug 2023
Dear Elke, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Vlaho Sabljić

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from VS on 18 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean , modern and great facilities. Staff were friendly and efficient.
Stayed 7 nights in Aug 2023
Response from VS on 2 Oct 2023
Dear Claire,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Viviane, Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just amazing. The staff are fantastic. I would love to stay there again.
Stayed 3 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Viviane, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Vlaho Sabljić

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean and tidy. Fantastic pools, good bars and a great breakfast. Really enjoyed our stay 👍
Stayed 7 nights in Aug 2023
Response from VS on 17 Aug 2023
Dear Richard, Thank you for booking Valamar Lacroma Dubrovnik Hotel and for your feedback. We are happy to hear your great comments , they motive us to keep up the good work.We are looking forward to seeing you again at our hotel Warm regards,Vlaho Sabljić

10/10 Excellent

Abigail Kate

Stayed 7 nights in Aug 2023
Response from VS on 30 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Terver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this 4-star hotel. Hotel about a 30 minute drive from the airport. Easy check-in, room was clean and service was quick when we asked for extra pillows and other items for the room. Pool was refreshing and wasnt difficult finding lounging if you were there early enough. Beach at Presidente Valamar was a short walk away and is recommended if one prefers. 15 euro to use with towels. Restaurant there as well. Promenade was nice to leisurely walk in the evening. Wifi wasn't great at times. Breakfast buffet had many options. Noticed the hotel was wheelchair accessibility. I definitely would recommend. Am surprised there wasnt a shuttle from Valamar properties to the airport. Would make sense to have to align with their eco friendly atmosphere. Private driver was 58 euro which coukd be paid at the hotel.
Stayed 5 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Lori, Thank you for booking Valamar Lacroma Dubrovnik hotel and for your feedback. We are happy to hear your great comments , they motive us to keep up the good work.We are looking forward to seeing you again at {hotel}. Warm regards,Vlaho Sabljić

10/10 Excellent

Gila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best time in Croatia!!
This hotel or RESORT goes up there as one of the best we’ve ever experienced!!! Immediately welcomed at the check in by Marin, who I would say was a total gentleman throughout our whole stay. Very knowledgeable about the restaurants in the area as well. The junior suite exceeded our expectations. Grounds are well maintained and everything is clean. The pool is amazing with wonderful amenities. Breakfast is all you can ask for! Live music on a Sunday evening from our balcony, topped off the whole experience! 10 out of 10 highly recommend!
Stayed 2 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Gila, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Vlaho Sabljić

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was complimentary, options were great! Staff was very nice and helpful.
Stayed 7 nights in Jul 2023
Response from vs on 17 Aug 2023
Dear Nancy, Thank you for taking the time to write this review. It is wonderful to hear such positive feedback. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure welcoming you back.Warm regards,Vlaho Sabljić

10/10 Excellent

Ana, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, close to transportation. Does not have information how to reach a promenade clise by. Cleaning of the room was not good.
Stayed 1 night in Jul 2023
Response from VS on 17 Aug 2023
Dear Ana, Thank you for booking Valamar Lacroma Dubrovnik hotel and for your feedback. We are happy to hear your great comments , they motive us to keep up the good work.We are looking forward to seeing you again at {hotel}. Warm regards,Vlaho Sabljić

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear RosemaryThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

10/10 Excellent

Alessia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & clean room! However my friend had to go to the hospital because she got food poisoning from the snack bar by the pool. Not happy about that as she is still very sick and we still have some time for our trip. She had to pay to get IV and medication, we are complaining to the managers.
Stayed 4 nights in Jul 2023
Response from VS on 18 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vlaho Sabljić

10/10 Excellent

Senad

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, geeat staff, so many amenities. I would only stay at this hotel in Dubrovnik!
Stayed 8 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Senad,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a good all round place and area to stay. Our third time.
Stayed 7 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Jason,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

10/10 Excellent

joanne

Stayed 3 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Joanne,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and the staff were as well. There was a bus straight to old town for those wanting to go out and about. There were also good restaurants near to the hotel to go out and try.
Stayed 7 nights in Jul 2023
Response from VS on 17 Aug 2023
Dear Sarah, Thank you for booking Valamar Lacroma Dubrovnik hotel and for your feedback. We are happy to hear your great comments , they motive us to keep up the good work.We are looking forward to seeing you again at {hotel}. Warm regards,Vlaho Sabljić

6/10 Okay

Carly

Stayed 2 nights in Jul 2023
Response from Vlaho Sabljic Hotel General Manager on 29 Jul 2023
Dear Ms. Carly, Thank you for booking Valamar Lacroma Dubrovnik and for taking the time to share your experience. We are happy to hear you enjoyed your stay. We hope that we have earned your trust to stay with us again. Warm regards from Dubrovnik,Vlaho SabljicHotel General Manager

10/10 Excellent

Meetal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from VS on 17 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Modern hotel but felt a bit ‘soulless’ perhaps better as a business type hotel. Location beautiful albeit a little isolated.
Stayed 3 nights in Jun 2023
Response from Vlaho Sabljic on 10 Jul 2023
Dear Mr. Andrew, Thank you for sharing your experience with all of us.Hopefully, we will see you at Valamar Lacroma Dubrovnik Hotel again soon. Sending you warm regards from Dubrovnik,Vlaho SabljicHotel General Manager

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from VS on 17 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Vlaho Sabljić

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
go for this hotel
exvellent service upon welcome and afterwards. big room and very comfortable. very very good breakfast. highly recommanded
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay away from the crowds of the Old Town. Easy 15 minute bus ride to the Old Town. Extremely helpful staff with special thanks to Mario and Tea at the front desk.
Stayed 2 nights in May 2023

10/10 Excellent

Graham STEM

Stayed 3 nights in May 2023

6/10 Okay

Julie

Liked: Cleanliness, staff & service, amenities
There are a lot of works going on at this property and I feel that should be advised at time of booking especially as I paid top dollar for my one night. Other Issues I had were having to call twice and wait an hour to get my TV sound fixed, fridge was not cold (tried adjusting) and wasnt prepared to wait around for someone to fix that as well, bottom sheet too small does'nt tuck in to bed, safe only worked on and off when it felt like it and the shower was barely lukewarm in the evening (morning it seemed to be OK).
Stayed 1 night in May 2023

8/10 Good

Valery

Liked: Cleanliness, staff & service
Great location
Stayed 9 nights in Mar 2023

6/10 Okay

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities
AC and Heating was not working in Room 3026,where we stayed. Breakfast was excellent
Stayed 1 night in Mar 2023

10/10 Excellent

Guevork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great spa , amazing food , beautiful settings... could not be happier!

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
This hotel sits within a complex of another 2 Valamars so you can switch up your day time pool locations. We ended up spending most of our time in the other 4 star Valamar where the pool, views and eating facilities are better. The dining options are fair but can obviously be a little repetitive. We went half board just to cover nights when too tired to trip out. I’d not have wanted 7 nights of it. Easy bus stop to the old town and quite an enjoyable ride in. Check out the other hotel chain around the corner which has many bars and restaurants to enjoy and good entertainment. The Valamar didn’t do entertainment and often not any background music so can feel a little sterile. But overall a very nice stay
Stayed 7 nights in Aug 2022