Ratings based on 661 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Canada

Fantastic Hotel

Posted 09-Dec-2014
Pros: everything
Cons: That's a tough question
Location: Ideal location for the old town and sightseeing in general
Our stay here was absolutely incredible the staff couldn't do enough for you. After a few days they managed to print our national newspaper for us and attached it to our bedroom door every other day. I would recommend this hotel to anyone going to Dubrovnik, The location was excellent and the food in the restaurant was incredible. Nothing was too much trouble. I have nothing but high praise for all the staff we met and interacted with.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom london

very nice hotel and lovely freindly staff

Posted 09-Dec-2014
location very near the old town xmas market 6 stalls only but only one open . in december quite a few off the shops not open!!
5 out of 5
Recommended
for Everyone
by A verified traveller

ピレ門すぐ

Posted 16-Nov-2014
Cons: 味噌汁が塩っぱい
特に朝食にご飯と鮭が嬉しい味噌汁は塩っぱくてお湯をもらった卵料理はコックがつくってくれるスタッフは人にもよるが愛想なしがおおい
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dallas, TX

Within walking distance to Old Town- Pile Gate

Posted 14-Nov-2014
Hotel is close to Old Town and staff was very helpful on setting up Day Excursion Trips.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. Superb location.

Posted 12-Nov-2014
Pros: The location and beds were extremely comfortable.
Cons: The shower temperature was warm but our shower was a little fiddly to adjust.
Location: Heart of the city near Pile gate and all attractions.
Is a comfortable hotel with a nice big breakfast and suberb location.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rhede

Super Hotel direkt an der Altstadt

Posted 21-Oct-2014
Pros: Eigentlich alles
Cons: Eventuell jemand an der Rezeption der ein wenig deutsch versteht. War während unseres Aufenthalt nicht der Fall.
Location: Das Hotel befindet sich 300 m von der Altstadt (Pile-Tor) entfernt. Für Kurzreisen (1.Woche) benötigt man keine weiteren Unternehmungen in der Nähe.
Das Hotel befindet sich in hervorragender Nähe und Lage zur Altstadt. Wir waren im Gästehaus und waren hundertprozentig zufrieden. Unsere Buchung war mit Frühstück. Dieses war ausgezeichnet und für jeden Geschmack war etwas dabei. Der Service war spitze. Wenn wir wieder nach Dubrovnik kommen werden wir ins Hilton Imperial zurückkehren.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom sf, ca

Posted 17-Oct-2014
Staff exceptional, great breakfast, great location right outside walled old town
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bochum

Super Hotel in Altstadtnähe

Posted 07-Oct-2014
Pros: es war einfach alles perfekt
Location: ca 100 meter vom Haupteingang zur Altstadt entfernt
superschöne Altstadt etwas überfüllt aber trotzdem alles perfekt
5 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Difficult to fault

Posted 02-Oct-2014
My wife and I chose the Imperial as bed and breakfast accommodation for a four night city break in Dubrovnik to celebrate our 25th wedding anniversary. Without exception every member of staff was delightful. The check in personnel were welcoming on our arrival and were courteous every time we returned to the hotel. The hosts in the executive lounge were very friendly and the waiters at breakfast were unobtrusive and efficient. The hotel went the extra mile in service by dressing our room on our anniversary and by gifting complimentary sparkling wine that evening. The location of the hotel was ideal for exploring the city and for local buses and taxis if you wanted to go further afield. Too often you stay at higher priced hotels and wonder what you're paying for but this was worth every penny in terms of quality, service and location and we will be happy to return.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京

ピレ門前の最高のロケーション

Posted 02-Oct-2014
Pros: ロケーション。C/Oの1時間延長。思わぬ朝食付き。
Cons: 前述の如く、風呂のお湯の濁り。 バスの正しい運行の把握。(9/3乗車予定のバスは9/1に終了) C/O延長もキーの書き換えが出来ておらず。
Location: ピレ門前なので旧市街の観光名所は全て近い。スルジ山ロープウエイ乗り場も歩いて行ける。
空港バスでピレ門前で降りると目の前にある。建物は手前の本館と奥の別館があり、別館の190号室となった。 部屋は運動会が出来るほど広かったが、見晴らしは(想像だが)本館高層階で海側の部屋には遥かに及ばない。 夜風呂に入ろうとするとお湯が茶色く濁っていた。フロントにTelすると雨で濁っているとのこと。これでは困る。ただし、洗面の水、お湯は濁っていない。 翌日はバスでコトルに行くので時刻表を聞き、15.30発のバスと決めた。それで、C/Oも13.00まで追加料金なしで延長してもらうこととなった。翌日12.30頃ホテルに戻ったらキーが無効で別館に入れなかった。C/Oを延長してもらったのにキーの書き換えが出来ていなかった。更に最大の問題であるがバスターミナルに行くと15.30発のバスは9/1で終了しており、9/3に乗車では19.00発のバスしかなかったということである。既にバスターミナルに来ており、今更街にも戻れずバスターミナルで4時間近く待たされることになった。ホテルで9/3の正しいバス運行を把握していればこういうことにならず、もう少し長く街に滞在出来たと残念である。 朝食については不付きと思っていたのに付きとなってラッキーな気分であった。