Front of property

Reviews of The Grafton Hotel

4 out of 5
The Grafton Hotel
Johnsons Place, 31/32 Stephens Street Lower, Dublin, Dublin 2

Reviews

9.4

Exceptional

Rating 10 - Excellent. 485 out of 631 reviews" "
Rating 8 - Good. 106 out of 631 reviews" "
Rating 6 - Okay. 24 out of 631 reviews" "
Rating 4 - Poor. 12 out of 631 reviews" "
Rating 2 - Terrible. 4 out of 631 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I have ever stayed in..I usually prefer Hyatt or Marriott. The rooms were clean, quiet, and comfortable. The staff was excellent and went above and beyond to make us comfortable. My husband and I were greeted with Champagne when they found out it was my Birthday! Location was superb. Walking distance to everything we wanted to see.
Stayed 7 nights in Mar 2024

10/10 Excellent

Marianne

Liked: Cleanliness, property conditions & facilities
Excellent location and staff. Eat the breakfast!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaime

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being my first time in Dublin, it was an amazing experience. The staff was amazing too. They help my buddy stay In the same hotel when he was staying at one of the sister hotels. No hotel has to do anything like that but they stepped up to help out. Again, an amazing staff and hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this property! They are all so friendly and helpful. The bar and restaurant here are great and such a perk to have on site - especially when other places are too busy. My only complaint is the rooms are too dark - not enough lighting for someone getting ready/ doing makeup- and there are no outlets in the bathrooms for hair tools. It’s aLeo unfortunate that there is no where to put your clothes - you have to live out of your suitcase for your stay. But the rooms are clean, quiet and the beds are comfortable! So overall a great stay and maybe some minor improvements needed :)
Stayed 7 nights in Mar 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Highly recommend.
Stayed 1 night in Mar 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing and in a great central location. Breakfast offered could have had more options for non pork eaters. Turkey beef or chicken sausage and bacon.
Stayed 2 nights in Mar 2024

10/10 Excellent

usha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved out stay!!!
Stayed 5 nights in Mar 2024

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for anyone visiting Dublin. Room was great, quiet and mostly an adult audience.
Stayed 3 nights in Mar 2024
Response from Dalic Luka on 18 Mar 2024
Dear Trent,Thank you for a lovely review!Kind regards,Dalic LukaAssistant Front Office Manager

10/10 Excellent

Ulyana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and restaurant . The staff was super friendly
Stayed 1 night in Mar 2024
Response from Dalic Luka on 18 Mar 2024
Dear Ulyana,Thank you for Your review!Our team member are always here to make your stay memorable!Kind regards,Dalic LukaAssistant Front Office Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, we walked to the bars along the river close to hop on hop off bus line. Bar on site, rooms were good. Reduced parking about 1 block away
Stayed 2 nights in Feb 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how convenient this property was to Dublin! I was amazed by the quality of the lobby, rooms, and restaurants. As well as how friendly the staff was, this resort will be my go to when traveling to Dvlon moving forward!
Stayed 4 nights in Feb 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location Staff were great But layout of bathroom was funny . Mirror over toiled and not sink Also the iron was very difficult Bar staff and bar were lovely
Stayed 2 nights in Feb 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Very helpful and friendly staff. Fantastic location walkable to everything in a very safe area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Antonio Simon Ramirez

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grafton is amazing! Our stay was very pleasant and we felt at home. The hotel is perfectly situated for a stay in Dublin. Everything was made perfect by all the staff and nothing was too much trouble for them. The attention to detail from our check in by Carmen to the fantastic service at our breakfasts and dinners in the restaurant by Gary, Liluana and Jessica, were second to none. I highly recommend The Grafton and we will definitely be back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite hotel near shopping and entertainment.Excellent breakfast buffett
Stayed 4 nights in Feb 2024

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was has really good location to the bars and shops. Everything is with in walkable distance.
Stayed 4 nights in Feb 2024

8/10 Good

Chantal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here! The location is superb! The hotel is so cute and has a gorgeous bar and restaurant. The staff was very friendly and accommodating. Room was big and clean! Separate toilet and shower area, which is nice ;) shower was huge. The ONLY reason it was not 5 stars is because the bed was so hard. I had to sleep with 5 pillows lol but even with that, I would stay here again!!!!!
Stayed 9 nights in Jan 2024

10/10 Excellent

George, New Providence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, fantastic staff, awesome location!
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating, especially when i came in early morning and they all I wed me to check-in early.
Stayed 2 nights in Jan 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel in a good neighbourhood with several very good restaurants in the area. Rooms comfortable but quite small. Excellent breakfast
Stayed 3 nights in Jan 2024
Response from Adam Kelly on 19 Mar 2024
Dear William I would like to thank you for taking the time to leave us a review on your most recent stay at the Grafton Hotel.I am thrilled to read that you enjoyed the area around the hotel. We hope we can welcome you back to the Grafton Hotel in the near future.kind regards Adam Kelly Guest Relations

10/10 Excellent

Ewen George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at The Grafton, extended for another night due to Storm Isha. Not a problem for the hotel to accommodate us in the same room. Lovely staff providing good service in the perfect location, convenient for all the visitor attractions in Dublin. Definitely recommend!!
Stayed 3 nights in Jan 2024
Response from Adam Kelly on 19 Mar 2024
Dear Ewen I would like to thank you for taking the time to leave us a lovely review on your most recent stay at the Grafton Hotel.I am delighted to read that you found our staff to be friendly during your stay.We hope we can welcome you back to the Grafton Hotel again in the near future.kind regardsAdam KellyGuest Relations

10/10 Excellent

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Devan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything. No more than a 9 minute walk to most attractions. A lot of food in the area as well. 10/10 would recommend to everyone coming to Dublin. Will be back and only will stay here from now on!
Stayed 3 nights in Jan 2024

10/10 Excellent

sara, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ellen, Folsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was wonderful! The staff were kind and helpful during every single interaction. The food from the cafe and restaurant was great! Would absolutely stay here again!
Stayed 5 nights in Dec 2023

8/10 Good

Olivia

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2024
Response from Adam Kelly on 19 Mar 2024
Dear Elizabeth Thank you for taking the time to leave us a review on your most recent stay at the Grafton hotel.We hope to welcome you back to the Grafton hotel again in the near future.kind regards Adam Kelly Guest Relations

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic location, so close to Grafton street and loads of love places to eat and drink. Really nice little hotel, clean, comfortable- our room was lovely. The lobby was very smart, and the bar and restaurant areas were nice. We didn’t actually eat at the hotel so can’t comment on that. The toiletries smelled lovely too!
Stayed 2 nights in Dec 2023

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favourite hotel in Dublin, this was our second visit and it won’t be our last. The rooms are clean and comfortable, the staff are exceptional, nothing is too much trouble, always polite and welcoming. Great breakfast and lovely food and drinks throughout. The hotel is in a great location. We highly recommend The Grafton Hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2023
Response from Adam Kelly on 18 Mar 2024
Dear Kathryn Thank you for amazing review and we hope to welcome you back to the Grafton Hotel again in the near future.kind regards Adam KellyGuest Relations

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Daniela

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Very comfortable stay at the Grafton. Perfect location and clean and quiet room. So close to the holidays the city was so busy, it was nice to be able to find a spot at the bar for a pint before bed.
Stayed 2 nights in Dec 2023
Response from Adam Kelly on 18 Mar 2024
Dear Guest Thank you for amazing review on your most recent stay at the Grafton Hotel. We are delighted to read that you found our hotel to be the perfect location. We hope we can welcome you back to the Grafton Hotel again in the near future.kind regards Adam KellyGuest Relations

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheers!
Great location, amazing staff. Loved the fact that the bar was reserved for hotel guests since the streets and vars were so crowded it gave us a place to be able to hang and regroup in between outtings.
Stayed 2 nights in Dec 2023
Response from Adam Kelly on 18 Mar 2024
Dear Olivia Thank you for your amazing review on your most recent stay at the Grafton Hotel. We are thrilled to read that you found our staff to be amazing during your stay. We hope we can welcome you back to the Grafton Hotel again in the near future.kind regards Adam KellyGuest Relations

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean spacious room, pleasant lobby with excellent coffee. Would definitely stay here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite as a mouse!
Beds were comfy and shower was amazing! If your the kind of human that needs sound to sleep you need a noise machine… It’s a quite as a mouse in the rooms!
Stayed 1 night in Dec 2023
Response from Adam Kelly on 18 Mar 2024
Dear Amy Thank you for your amazing review on your most recent stay at the Grafton Hotel. We are delighted you found our room to be very quieted during your stay.We hope we can welcome you back to the Grafton Hotel again in the near future.kind regardsAdam KellyGuest Relations

8/10 Good

John

Stayed 1 night in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to launch a visit to Dublin
The Grafton is a great place to stay for a visit to Dublin. It is within easy walking distance for great dining, drinking and sightseeing. The staff is attentive and helpful. The area can be quite busy and noisy at night, but the hotel security does a great job screening out non-guest and keeping things quiet in the hotel proper. The bar and restaurant are also nice and serve good food and drinks.
Stayed 4 nights in Dec 2023
Response from Adam Kelly on 18 Mar 2024
Dear StephenThank you for your review on your most recent stay at the Grafton hotel.We are delighted to hear that you found our staff to be attentive during your stay. We hope we can welcome you back to the Grafton hotel again in the near future.kind Regards Adam Kelly Guest Relations

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marc Robert

Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara, Ballyclare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic find. Great for shopping areas of Dublin. You are round corner from St Stephen’s Green Centre-couldn’t be better. Room is fantastic, mini fridge in room. Great lobby area, able to grab coffee and go. Good food opportunities nearby. Staff friendly and welcoming. Parking across street. Fantastic find.
Stayed 1 night in Dec 2023

10/10 Excellent

Dino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful common areas, room had leather furnishings, But received a room zero views and noisy in the early mornings.
Stayed 3 nights in Dec 2023

10/10 Excellent

AIDAN

Stayed 1 night in Dec 2023

10/10 Excellent

Clifford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is as you expect from a 4 star lodging — friendly staff, excellent restaurant (must try the bbq wings), spacious family rooms with two bunk beds and a king for those of us who travel 2 3 kids. Would definitely stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Karissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Grafton Hotel - the family room offered a king bed and two sets of bunk beds which was perfect for our family of two adults and two kids. Spacious room and everyone had their own, comfy sleep space. The hotel staff was very friendly and accommodating. It was a perfect location to Grafton Street, restaurants and shopping; very walkable and safe area; easy to grab a cab. Excellent experience - would stay again and recommend to family and friends!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a quick Dublin hit. Beautiful hotel, steps to all the pubs and restaurants we wanted. Staff was great. Garreth took great care of us. We will definitely be back for a real Irish holiday.
Stayed 1 night in Nov 2023