Ratings based on 518 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Stayed the night as was going to concert

Posted 12-Jul-2014
Was a lovely hotel with great area. Wish I could have stayed another night :)
3 out of 5
by Madhu from Delhi, India

Good Location but...

Posted 02-Jul-2014
Pros: location
Cons: Staff friendliness and hotel facilities.
Location: Walk to city centre.
Recently stayed at this hotel - 20th - 21st June 2014 for 2 nights. The hotel is in an embassy area and has restaurants and convenience store within walking distance. From Dublin airport - hotel was about 30 min. on AirCoach which was also good. Found hotel front desk staff indifferent upon check in. Hotel facilities are dated and need renovation. Room allotted to us had workmen sitting in the corridor, room itself was decent size but was like a furnace - as it had no air conditioner. Fan and refrigerator were requested and provided by the hotel staff which helped. Unless renovated, we would suggest - to look for a better place to stay, for the price we paid about Euro 180 (for 2 people with breakfast per night) feel, that would not be a problem.
2 out of 5
by Andrew from Armagh

Average, not 4 star standards

Posted 24-Jun-2014
Shampoo body wash and lotion etc in hotel bathroom out of date and had a poor odour as a result, hair dryer was unfunctional, car park was an additional €10
4 out of 5
for Everyone
by Sylvia from Greater Manchester

A few day's in Dublin

Posted 22-Jun-2014
Pros: From reception to departure dealt with as would be expected.
Cons: Following up on a reported item in the barhroom
Location: Very close to Royal Dublin Society exhibition center. City center conveniently near. Warm helpful welcome throughout Dublin from people.
First time visiting Dublin. Pleasant experience. Would we venture back? Yes, both for holiday or a useful business trip.
5 out of 5
for Everyone
by Mares from London

A warm welcome

Posted 16-Jun-2014
Pros: The rooms and all public areas were absolutely spotless. The staff were so pleasant and welcoming. All service was speedy, attentive but not intrusive
Cons: Maybe a wee kiosk selling papers,magazines, Tayto etc ? Got a bit frustrated when I didn't have the right change for the vending machine .
Location: Take a bus into the city or out to Dunlaoighre. Walk up Pembroke Rd and have a nibble or a pint at one of the many nice restaurants.
Our room was very spacious , I had requested a twin because I was taking my teenage son home with me to visit family.I got the Queen size one and he got the v large single! Lovely to be able to make a cup of tea when we wanted! I slept better than I have in months. We ate in both the Bar and Restaurant 4 times during our 2 night stay, great food at reasonable prices. The sausages at breakfast ...wow!
3 out of 5
for Everyone
by Kevin from Gloucestershire, UK

Well located hotel in need of refurbishment

Posted 16-Jun-2014
Pros: The room was spacious & clean.
Cons: It needs re-decorating & generally refurbishing.
Location: Staying here ideally needs a car as there is little entertainment close by, central Dublin is about 3k away.
Our room was clean & comfortable which is the minimum required. Check-in & check-out was easy & pain free. The hotel is in desperate need of re-decorating & a general refurbishment as the decor & furnishings could most kindly be described as "tired". The hotel is well located for getting in to central Dublin or heading south so it is in a good position. This hotel was once smart but is no longer but it remains a comfortable place to stay. We did not use the any of the restaurants or bars so we are not able to comment on this side of the hotel.
5 out of 5
for Everyone
by john from Boston

Recently refurbished and did a very nice job

Posted 14-Jun-2014
Pros: Felt at home and price was good
Cons: Room was warm, couldn't find way to adjust temperature
Location: Great location for rugby stadium and RDS for shows etc
Check in very smooth, great location with parking , room nicely decorated and updated.
3 out of 5
by Martyn from Plymouth

3 star hotel? - not quite I'd say

Posted 03-Jun-2014
Pros: Good breakfast. Excellent staff. Comfy bed. Lively bar with good atmosphere - avoid match days if you don't like crowds. Free Wi-Fi.
Cons: Finishing touches to the décor and overall state of the rooms could be much better.
Location: Not a city centre location, but a pleasant, easy 25 minute walk away. Regular buses from outside the hotel if you don't want to walk.
When we arrived, we were given a room next to the noisy lift. We asked to be moved to a room away from the lift and the staff were very helpful and obliged. The hotel was undergoing some renovations and smelt of fresh paint when we were staying. Also some of the room finishing wasn't yet complete (rough edges, final touches missing etc.). Our new room had some holes in the mirror on one bathroom wall with an electrical wire showing. If these minor points were addressed, it would be a fine 3* hotel, but at the moment it's not.
2 out of 5
by Marc from Arizona

Not a dump exactly, but close.

Posted 01-Jun-2014
Pros: The only positive thing is that they had rooms available in our price range.
Cons: The rooms need to be completely remodeled.
Location: There are a few restaurants and pubs within walking distance. We only ate at one restaurant in the neighborhood (Roly's) which I can't recommend.
Having read some of the reviews I didn't expect much from the Ballsbridge, and we didn't get much. It's not a dump exactly, but it's pretty close: broken toilet, missing molding, chipped paint, stained carpet, cheap fixtures, broken lamps, old broken plastic dispensers attached to the bathroom walls, etc. There were signs of a bit of remodeling, but it was halfhearted to say the least. The bed was fine, which was a relief after 11 hours of flying. The staff were pleasant enough but rather clueless and seemingly unable to make most decisions on their own. We stayed here only because we couldn't locate anything else in this price range for our dates. The price we paid wasn't even much of a bargain, but they did have rooms available for the weekend. Oddly, the Ballsbridge seemed quite busy. This must be related to price and availability as the hotel has little else to offer. If you have any other options besides the Ballsbridge I'd give them a shot. After one night at the Ballsbridge we moved to the wonderful Crowne Plaza Northwood on the other side of town. It was like night and day with the Ballsbridge.
5 out of 5
for Everyone
by moutaz from surrey, UK

Very good

Posted 01-Jun-2014
Comfortable stay. Hope the WiFi was free. Still the hotel was fabulous