Ratings based on 835 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Price

Posted 18-Dec-2014
Pros: Cosiness, facilities, location and price.
Cons: bathrooms and more than two milk cartons in the room!
Location: ok for the 02 arena, taxi not too pricy 10 euro, 23 to the airport.
The main areas of the hotel are great, the woodwork in the rooms and the bathroom a little in need of upgrade. Great for the price, good bar within the hotel with reasonable mean choice, prices ok. Staff were helpful and it was quiet as in not a lot of noise in the hallways at night (rare for a conference centre!)
4 out of 5
Recommended
for Everyone
by A verified traveller

Handy to dublin city centre

Posted 15-Dec-2014
Pros: Staff very friendly
Cons: Need a face lift i n corridors leading to bedrooms
Found the rooms quite cold.. Several nice fireplaces in reception rooms but no fires a light
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Londom

Nice hotel near central Dublin, great location.

Posted 09-Dec-2014
Pros: Spacious rooms and near to Dublin's major attractions.
Cons: Slightly bigger TV in room and speedier service in the restaurant/bar.
Location: Aviva stadium near by, which offers a great tour. Major Dublin attractions such as the Guinness Storehouse, Dublin zoo, Stephen's green, Phoenix Park.
Overall a pleasant stay. Nice spacious room, great bathrooms, tea making facilities and good service. Only criticism was that the speed of service in the bar/restaurant was a bit slow. However, food and drinks good. The hotel itself is in a lovely part of Dublin, surrounded by Georgian style properties. The walk into town takes about twenty minutes and is easily done by foot. Highly recommend the hotel, it was very pleasant, had nice facilities (although no swimming pool/gym but this is not a problem as they offer reduced priced gym facilities near by) and was good value for money.
4 out of 5
by A verified traveller

Car park charges

Posted 02-Dec-2014
Overall lovely hotel just need to sort out carparking charges 10.50 a night complete rip off really
2 out of 5
by A verified travellerfrom ireland

good lacation

Posted 01-Dec-2014
Pros: yes
Cons: service staff
Location: ok
night reception was very terrible service, name Michael, he was locked me key card , and was talk to us very impolitely, I was very disappointed with his attitude and service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ideal location for any sporting event

Posted 23-Nov-2014
Great atmosphere for the build up rugby game bit drinks are typically hotel prices.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom UK, near London

Staff Amazing. Hotel not as good as you'd expect

Posted 12-Nov-2014
Pros: the staff were very friendly, professional, accommodating. They are the best asset of the hotel. its proximity to the Aviva Stadium and Dublin centre
Cons: the hotel is let down by a poor level of finish/attention to detail to fixtures/fittings and decorating. improve these, and the comfort of the beds.
Location: 10 minute walk to the Aviva Stadium, 20 minute walk to Dublin city centre, very nice chinese restaurant just across the road.
We booked in for a 4 night long weekend stay in Dublin for our 1st anniversary getaway, booking one of the king size rooms. We chose this hotel with the expectation of a certain level of 'executive luxury'. Although at first glance the hotel and room looked to be first rate, there are faults with the finish of the rooms and hotel in general which lets it down - poorly finished decorating (such as the wood stain of the doors and hallway, the faded paint on the bathroom doors, paint drips/marks on the floor and fittings etc..), cracked bathroom tiles, miss-fitted bathroom units with lots of filler/sealant to bridge the gaps. We had to complain and change rooms after one night because of the constant noise from the elevator motors which kept us up (we were on the 8th floor and our room was 2 doors away from the elevators). The staff were amazing and immediately found us a new room even though they were very busy due to the international rugby match being played in Dublin that weekend and gave us a complementary drink in way of an apology. However, the room they moved us into was in worse condition. The ceiling tiles of the walk in wardrobe were stained - possibly from condensation/leak from the air conditioning unit above - and one tile was black with mould. Both my wife and i suffered from very stiff/painful backs each day from sleeping in the beds. I would recommend this hotel for anyone wanting a bed near the Aviva stadium but not if you expect a 4 star experience.
1 out of 5
by A verified traveller

some of the rooms are not refurbished yet....

Posted 09-Nov-2014
Pros: location for business
Cons: just about everything in the room we stayed
We stayed here for a couple of nights. The room we stayed in had not been renovated. Apparently they are doing renovations. From the worn out carpets, to cracked mirrors, to dirty (moldy) grout in the showers. Very disappointed as reviews from others indicated otherwise. On checkout, they asked about my stay. I said is was not good. A manager met with me and listened to the issues, apologized about the condition of the room and has personally written me to provide me with a complimentary stay and upgrade in one of the renovated rooms. I hope to return and take up the offer and the post a more positive review.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Good stay in Dublin

Posted 03-Nov-2014
If you want to visit Dublin this hotel is perfectly placed just a walk away from St Stephens green. The hotel it's self is of good standard.and the staff are very friendly and useful
2 out of 5
by A verified traveller

Posted 03-Nov-2014
The experience was not very pleasant. 1) It took a long time to check-in. 2) They gave me a key but the key did not work. I had to go back to the lobby to get another key. 3) There was a TV in the room, but the TV is smaller than my laptop screen.