Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ideal location for any sporting event

Posted 23-Nov-2014
Great atmosphere for the build up rugby game bit drinks are typically hotel prices.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom UK, near London

Staff Amazing. Hotel not as good as you'd expect

Posted 12-Nov-2014
Pros: the staff were very friendly, professional, accommodating. They are the best asset of the hotel. its proximity to the Aviva Stadium and Dublin centre
Cons: the hotel is let down by a poor level of finish/attention to detail to fixtures/fittings and decorating. improve these, and the comfort of the beds.
Location: 10 minute walk to the Aviva Stadium, 20 minute walk to Dublin city centre, very nice chinese restaurant just across the road.
We booked in for a 4 night long weekend stay in Dublin for our 1st anniversary getaway, booking one of the king size rooms. We chose this hotel with the expectation of a certain level of 'executive luxury'. Although at first glance the hotel and room looked to be first rate, there are faults with the finish of the rooms and hotel in general which lets it down - poorly finished decorating (such as the wood stain of the doors and hallway, the faded paint on the bathroom doors, paint drips/marks on the floor and fittings etc..), cracked bathroom tiles, miss-fitted bathroom units with lots of filler/sealant to bridge the gaps. We had to complain and change rooms after one night because of the constant noise from the elevator motors which kept us up (we were on the 8th floor and our room was 2 doors away from the elevators). The staff were amazing and immediately found us a new room even though they were very busy due to the international rugby match being played in Dublin that weekend and gave us a complementary drink in way of an apology. However, the room they moved us into was in worse condition. The ceiling tiles of the walk in wardrobe were stained - possibly from condensation/leak from the air conditioning unit above - and one tile was black with mould. Both my wife and i suffered from very stiff/painful backs each day from sleeping in the beds. I would recommend this hotel for anyone wanting a bed near the Aviva stadium but not if you expect a 4 star experience.
1 out of 5
by A verified traveller

some of the rooms are not refurbished yet....

Posted 09-Nov-2014
Pros: location for business
Cons: just about everything in the room we stayed
We stayed here for a couple of nights. The room we stayed in had not been renovated. Apparently they are doing renovations. From the worn out carpets, to cracked mirrors, to dirty (moldy) grout in the showers. Very disappointed as reviews from others indicated otherwise. On checkout, they asked about my stay. I said is was not good. A manager met with me and listened to the issues, apologized about the condition of the room and has personally written me to provide me with a complimentary stay and upgrade in one of the renovated rooms. I hope to return and take up the offer and the post a more positive review.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Good stay in Dublin

Posted 03-Nov-2014
If you want to visit Dublin this hotel is perfectly placed just a walk away from St Stephens green. The hotel it's self is of good standard.and the staff are very friendly and useful
2 out of 5
by A verified traveller

Posted 03-Nov-2014
The experience was not very pleasant. 1) It took a long time to check-in. 2) They gave me a key but the key did not work. I had to go back to the lobby to get another key. 3) There was a TV in the room, but the TV is smaller than my laptop screen.
3 out of 5
by A verified travellerfrom Newry UK

no heating in rooms off after 10pm

Posted 26-Oct-2014
My fiance and i came from Ring of Kerry on arrival in evening, we were told to park car free of charge outside..when we left we had to pay euro 15 for two days, when ee left the lever to parking area wasn't working ...every car could drive in and out without having to pay! We complained about parking expenses but didn't get our money returned. Heater in room was according to frontdesk switched off after 10pm ... It was cold autumnmn weather so after complaining hotelstaff brought us oilheater ...internet was not free.. No inhouse movies however dinner un restaurant was excellent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cork

nice hotel

Posted 15-Oct-2014
Pros: clean, easy to find
Cons: what you are doing right now is fine
Location: close to city center. you can walk from the hotel
check in and out very fast. didnt get the change to eat as it was very busy but next time i will
2 out of 5
by A verified traveller

Avoid if you want a good nights sleep!!

Posted 08-Oct-2014
Twice we had to call reception regarding noise out in the corridor at around 3 and 4.30 in the morning. The room that we stayed in had a connecting door and I'm not sure if it was this or that the walls are paper thin but I could clearly hear everything our next door neighbours said from the moment it woke me especially their conversation about the Mr & Mrs TV programme agghhh. We were that exhausted we had to extend our check out till 1pm and left very red eyed.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontairo, Canada

Nice Hotel

Posted 07-Oct-2014
Pros: Clean, heated towel racks!
Cons: Wash clothes!
Location: Outside of Dublin City Centre
This was a very nice hotel - heated towel racks in the bathroom, quiet and helpful staff when asked for directions. Price was reasonable. We would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient for city centre but with parking

Posted 18-Sep-2014
Clean, tidy but busy hotel in a good location for the city center without being in the town centre