The hotel was nice and in a great location. It was a two minute walk to the public beach and a 5 minute walk to one of the nicest resorts around that had great bars and great food. The only problem is that it cost 50dhs for 24 hours of internet service.
Amazing stay at the Four Points. Better than we had expected. Centrally located and perfect for first timers who need to rely on public transportation and taxis. Big room, very clean, tastefully furnished, though the bed was a bit softer than we would have liked.
Service was excellent and courteous, whether it was the lobby staff, concierges or guest services. Special thanks to Martin for some excellent suggestions. Guest services would respond promptly whenever we called them (about 4 times during our 5 day stay). We will also allowed to check in earlier and check out late and were upgraded to a better room without even asking for it. Amazing bar on the 43rd floor with expansive all round view of the city. No need to go to Burj Al Arab and pay $150 per head for hi-tea. You can see the sunset from the hotel or the Burj Khalifa.
I am a very picky traveler but I can't say enough about this hotel, it's location and it's staff. Thank you.
Lovely rooms with kitchenette
Nice balcony for the bay view rooms
Quick 5 minute walk to downtown Dubai but free from the hustle and bustle.
View not that great - you can see the bay but lot of construction on the other side. But this is the case with most of new Dubai.
The hotel is very new and most taxi drivers do not know where it exactly is. However, one you know your way around you know how to direct them.
They have all the regular appliances like hot water kettle, hair dryer and iron BUT no properly positioned power points. The only power point I could locate was by the night stand. That was a little weird to me.
They had a washing machine but no sample detergent. They should not be expecting guests staying for 3 days to carry detergent. Should consider providing at least one small sachet of detergent per visit for guests staying less than 7 days.
"Outstanding hotel close to it all! Can't go wrong!"
The Shangri-la Dubai was a perfect hotel! It was right in the heart of downtown Dubai. It was a 5min walk to the train that takes you wherever you need to go. The hotel offers a free shuttle to Dubai mall which is awesome. There were restaurants all around the hotel. My room was in the 35th floor so my view was amazing. Had a perfect view of the Burj Khalifa. We ate at the Vietnamese French fusion restaurant in the hotel, the food was very good and the staff were very friendly and accommodating. The room was beautiful and a nice size, bed very comfortable, the bathroom was well appointed with a scale in it. This hotel was absolutely wonderful, there was nothing I didn't like about this hotel. I would like to stay at this hotel chain again because I was very impressed with it!
A choice of excellent restaurants and fast food places nearby within walking distance from the hotel. 15/20 mins drive from the airport. The staff are really helpful and try their best to make your stay as comfortable as possible. We were treated really well and even after we checked out they kept our luggage until we were ready to set off for the airport. Me and my husband stayed with my 8 year old, 5 year old and 8 month old baby. Would stay again and recommend to everyone. We had the deluxe suite it's very spacious and is ideal for families.
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