The staff were so very helpful, (true definition of customer service),
Food was presented well and very delicious
We made use of the spa, gym ,pools, hairdressers the carvali restaurant and night club,it was lovely
Myself and my husband stayed here for our honeymoon. The staff were fantastic. Couldn't do enough for you and always so polite. Smooth check in, breakfast buffet every morning and extremely polite staff. The location is spot on- 1 minute walk to the metro and 5 in a taxi to Dubai mall. My birthday also happened to fall during our stay there and they gave me a card and a birthday cake. Little touches that really make your holiday. The bed was so comfortable and soft, the room was well furnished and clean with plenty of storage and a safe. The pool area is lovely although it does get shady in the afternoon. Would defiantly stay again and would recommend this hotel to anyone.
Helen from Birmingham
Rose Rayhaan by Rotana -Dubai is located on Sheikh Zayed Road, the property is in the vicinity of the new Financial City, the …More
Amazing customer service from check-in through leaving for the airport. The rooms were spotless and extremely well designed and laid out. Took advantage of the Executive Club on the 32nd floor which had amazing breakfast, afternoon tea and evening cocktails. An oasis in the desert...
Lovely rooms with kitchenette
Nice balcony for the bay view rooms
Quick 5 minute walk to downtown Dubai but free from the hustle and bustle.
View not that great - you can see the bay but lot of construction on the other side. But this is the case with most of new Dubai.
The hotel is very new and most taxi drivers do not know where it exactly is. However, one you know your way around you know how to direct them.
They have all the regular appliances like hot water kettle, hair dryer and iron BUT no properly positioned power points. The only power point I could locate was by the night stand. That was a little weird to me.
They had a washing machine but no sample detergent. They should not be expecting guests staying for 3 days to carry detergent. Should consider providing at least one small sachet of detergent per visit for guests staying less than 7 days.
"Outstanding hotel close to it all! Can't go wrong!"
The Shangri-la Dubai was a perfect hotel! It was right in the heart of downtown Dubai. It was a 5min walk to the train that takes you wherever you need to go. The hotel offers a free shuttle to Dubai mall which is awesome. There were restaurants all around the hotel. My room was in the 35th floor so my view was amazing. Had a perfect view of the Burj Khalifa. We ate at the Vietnamese French fusion restaurant in the hotel, the food was very good and the staff were very friendly and accommodating. The room was beautiful and a nice size, bed very comfortable, the bathroom was well appointed with a scale in it. This hotel was absolutely wonderful, there was nothing I didn't like about this hotel. I would like to stay at this hotel chain again because I was very impressed with it!
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