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Building # 20, Street # 12Mankhool Street, Bur, Dubai, United Arab Emirates | 0203 027 8675 (Call cost)
out of 11 reviews
Our room was cleaned everyday and we had fresh towels and linen. The staff were very helpful and the hotel is in walking distance of the metro.
“will stay there again”
Great apartments. Good staff. Best location. Next to metro
“Great hotel for all and brilliant location”
Great hotel apartment, friendly staff and great location 15-25mins to all great sights and attractions. Rooms were great and very comfortable.
“Nice and clean, pleasent prity comfortable to stay”
I stayed at the hotel for three nights. It was clean and room smell pretty good, no uncomfortable smell. I found hotel personnel very pleasent and willing to help and provide with basical information, like about metro stations, where to go and so on.
“Good experience at low Cost”
Hotel Location is excellent. Staff is very gentel. Indian Food is available inside at v.affordable price even onion Bhajiya can order by Al-Carte.Break fast is Excellent. Its a new property. Freely offer Airport Pic up drop facility. Absolouteley worth to Stay Hear.
“last minute trip to Dubai”
It was a late booking and on arrival we were kept waiting over 40mins while a member of staff tried to find the booking, we were very tired because we had flown on a late night flight and wanted to get to bed. The room was basic but adequate for a long weekend stay, the bed was very comfortable and the room clean. We did not use the dinning facilities, however we did make use of the pool, the jacuzzi was a little too warm and the pool was very cold so neither used Overall our stay was pleasant hotel was within walking distant of the metro which we made use of to get around
“Just OK.Good but needs to improve.”
Each and everything about this hotel was great except for the speed of service.We visited and stayed at this hotel in the last week of Jan 2013.The location is decent and the hotel is clean and upto date.The staff is soft spoken and courteous.Rooms and decor are also good.The only drawback was that there was a shortage of staff and for anything we wanted we had to call them atleast 2-3 times in the gap of ten minutes each.Maybe they are under staffed or they couldn't reach up with 100% occupancy because of the Dubai shopping festival.It is the managements responsibility to arrange for extra staff at such times because the kind of money we paid we expect perfect and prompt service.Other drawbacks include they not providing free Internet and free pick and drop from the airport.I would go again included we are promised better service at good rates.
“Happy to return”
Good location - burjaman mall and a supermarket 1 block away - metro 1 block further but taxis easy to get - set amongst other apartment buildings so little in the way of strip shopping - 1 bedroom apartment very spacious and clean Rollaway bed was not prepared and shabby. Took several calls to get it arranged after our 2am arrival Overall good value and would happily stay again
“Good hotel for family”
My check in was late, due to some maint. in the room. In a quiet place, no traffic, nice neighborhood, Very good parking. very good for families.
“Nice central hotel but staff need training!”
Having arrived in Dubai at 9am from flight. We aimed to leave bags at hotel and explore until 2pm. We were told very vaguely that it might be 2pm or up to 4pm and they was no way of knowing which as apparently, guests don’t check-out at 12pm like required, they do as they please and stay longer, meaning housekeeping cannot revamp rooms. This is very frustrating and shows a lack of strong management, every hotel I know has strict check-out time and given knock on door to get you out on time. So, we arrived back later than expected at 4pm, and no room was ready. After kicking up a fuss, they eventually found us a room!! Then another day, after the room had been cleaned, there were no clean towels and the ones we had been using had been taken away and it took until midnight to be able to shower or dry hands. Apart from those issues due to bad management, the rest of the trip was good, room service was good and cheap. They even gave us a free cake for birthday for one of our party which made up a little for disastrous issues. Rooftop pool and Jacuzzi was very nice addition also, there is a gym too but we didn’t use it. We had lovely bedroom and lounge and kitchen area fully stocked. Would recommend the hotel but management need to improve and their reception customer service skills.