Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Englandf

Fabulous hotel with lovely views of the sea.

Posted 13-Oct-2014
Pros: The entrance was an oasis of calm with a spectacular arrangement of white and cream orchids.
Cons: Nothing
Location: Visit the Meridien Hotel next door.
Breakfast a wonderful feast and more than worth the charge.
3 out of 5
Recommended
for Everyone
by A verified traveller from nireland

need to improve

Posted 10-Oct-2014
Not offered executive floor check in even though this was our room type. No room ready and ask would we accept twin bed (when king was booked) stated no but told as I booked with Expedia no room category could be guaranteed!! So had to accept twin beds after long delay. Further complaining the next day I got king bed. Executive rooms ok no fresh fruit every day like other hotels. Beach service not consistent and never once during our 9 night stay did we get fresh fruit at beach. At best cold towels some days and twice small shot of juice. Bathroom products very low standard not nice at all. Also at beach life guards not very quick to get jelly fish out of sea when told about it. Prob I won't be back
5 out of 5
Recommended
for Everyone
by A verified traveller from reading

Loved everything

Posted 04-Oct-2014
Pros: Everything
Cons: Nothing
Location: Great location near the marina and the emirates mall also the palm
All staff amazing hotel great loved every minute of it
5 out of 5
Recommended
for Everyone
by A verified traveller from North East England

Fabulous hotel and the beach was beautiful

Posted 03-Oct-2014
Pros: Very friendly, there were numerous places to eat, the rooms were lovely and very comfortable
Cons: The prices in the self service buffet was high
Location: We spent a lovely lunch time at the observatory in the neighbouring Marriott Hotel which had a fabulous view of Dubai from every window
I only stayed 4 nights and had 3 full days, we spent some of each day on the private beach in the sun which was lovely, they provided ice cold flannels just when you needed them and one morning a refreshing melon ice. .
5 out of 5
Recommended
for Everyone
by A verified traveller from Dhahran, KSA

A wonderful Summer Resort @ the heart of Dubai Mar

Posted 24-Sep-2014
Pros: Everything from their friendly staff, room space, views & the nightlife it offers
Cons: I'd defiantly look into banning smoking in the sports bar or any closed area as this has been the norm every else in the world. For those of us who do
Location: You're @ the heart of Dubai Marina & the resort offers a lot activities as it has it's own beach.
My stay was amazing & had enjoyed everything the hotel had to offer; stunning Marina views, a pleasant nightlife just a walking distance to the ever busy "Barista" Sports bar. The hotel staff were very accommodating & helpful. I loved it & will come back with the family very soon
5 out of 5
Recommended
for Everyone
by A verified traveller from australia

10/10 excellent hotel

Posted 23-Sep-2014
Pros: The service was superb
Cons: Nothing
Location: Right on the beach, marina and shopping close by
Excellent hotel gret location, family friendly. We arrived at 2 am and they really looked after us
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, lots of construction, poor service

Posted 18-Sep-2014
Pros: Good facilities
Cons: Staff training
Location: Currently (Sepetember 2014), there is loads of construction on the roads outside the hotel, so its not easy to walk anywhere
Hotel is great (although the gym is limited, and a few machines were out of order during our stay). The service and organisation could be improved: -While on the beach sun loungers, we waited for 1.5 hours for the waiter to come ask us if we wanted a drink. He was too busy attending to people who were tipping him. We had to keep on waiving our hands, and eventually I had to go to the bar and complain. -At breakfast, the staff kept on forgetting our orders for tea/coffee (happened at least twice) -At check in, they convinced us to upgrade to the execute lounge, saying breakfast would be included etc. However, upon checkout, they tried to charge us for breakfast. Luckily, I went through the final bill, and had to argue with them until they removed it. They blamed it on a computer glitch.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel

Posted 13-Sep-2014
The Westin is a fantastic hotel, rooms are very clean and very spacious. The hotel has a couple of pools with a private beach - which both have adults only areas. Staff at the hotel were really helpful and very friendly and the service was excellent. I would definitely return to gthis hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Top class relaxing hotel

Posted 29-Aug-2014
Pros: How polite the staff were, how clean and luxurious the hotel was.
Cons: The restaurants were expensive so we did not eat there all the time.
Location: The beach and pool views were really good. The only thing that was not so great was the building work going on at the front.
We arrived early at this hotel Monday morning and the staff really welcomed us. Our rooms were not ready so were escorted to the restaurant area for a free buffet breakfast. The choice on the menu was so much. After breakfast our rooms were still not ready and they said we could go change and leave our luggage to go to the pool and beach area. Which we did. Later in the day they asked us if we would like a luxurious presidential suite instead od the two connecting rooms we had booked. This suited us fine and we had the most amazing view from our ninth floor balcony. The suite was really lovely and we loved our stay at this hotel. The staff were so friendly and polite and always on hand to answer an questions. I would recommend thus hotel to my friends and family.
4 out of 5
Recommended
for Everyone
by A verified traveller from Runaway Bay QLD Australia

Great hotel but no regard to room type

Posted 28-Aug-2014
After the initial shock of incorrect bedding it was sorted the next day. We did lose time waiting for this problem to be sorted, but once sorted it was wonderful. We requested 2 beds and non smoking as I was travelling with my elderly mother, on check in (at 1.30am) I was told room was not available even though I had contacted the hotel earlier checking as I had the additional night booked. Hence we ended up on a smoking floor which was awful, then we had to wait til 4pm the next day to get a non smoking floor! It was very stressful but after that the stay was good.