Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2015
Pros: the location, height of the building, close to the sea
excellent hotel, clean, full comfort, quiet, nice location, the staff is ready to help you.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Dubai

Customer care service is not good

Posted 11-Apr-2015
Hotel premises is very good, rooms are spacious and very well established
3 out of 5
by A verified travellerfrom saudi arabia

Hotel is nice and big

Posted 26-Mar-2015
I took two room but it was far from each other.next day they move my room beside my kids room and the room for my and my husband 2 single bed not king .the reception takes hours to answer your call.the pillow is not comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location near to the beach and JBR walk

Posted 19-Mar-2015
Great staff, great gym, 5 amazing pools, beach access...it cant get better!
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury hotel in lively area

Posted 02-Mar-2015
Good hotel, with a lot of restaurants within walking distance
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Hotel

Posted 01-Mar-2015
Pros: Standards were as expected of Ritz Carlton
Location: Difficult to reach the hotel traffic really bad near the hotel
Very helpful staff in the hotel especially in the club lounge
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Baden- Württenberg

Schönes Hotel, jedoch Baustelle Hochhäuser

Posted 25-Feb-2015
Pros: Toller Service beim Frühstück...besonders der junge Mann aus Kenja namens Godwin!
Cons: Klimanlage
Location: Marina, Shoppingmall...
Toller Service, sehr freundlich und kultiviert Schöne Einrichtung Toller Spa Schöne Strandlage Jedoch Baustelle hört man Tag und Nacht Die Klimaanlage ist sehr kühl eingestellt in allen Restaurants
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Feb-2015
I liked the experience to stay in the hotel but the price was high compared to the services Besides , I told them Kani celebrated the golden jubilee of my marriage and reverence they drink a bottle of alcohol that I Muslims and this is not permissible
5 out of 5
Recommended
for Everyone
by A verified travellerfrom c

beyond perfect!

Posted 11-Feb-2015
I used most of the facilities at the hotel. Better than perfect!
5 out of 5
Recommended
for Couples
by Andrewfrom Manchester

Outstanding service at a price

Posted 30-Jan-2015 on Hotels.com
The staff go out of their way to make you feel valued and special but it all comes at a significant price