Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by wael from houston

excellent location very close to Dubai mall

Posted 12-Mar-2014
Pros: new & comfortable
Cons: no
Location: easy access to Dubai mall & down town area
I enjoyed my stay in Dubai. it is beautiful city for tourism
5 out of 5
for Everyone
by Estela from SF

Beautiful hotel near the Dubai Mall,

Posted 17-Nov-2013
Pros: Very close to the Dubai Mall which has all a person would want
Cons: None
Location: Shopping, sight seeing , swimming
We got an upgrade without additional costs ( thanks Sadok) . From day 1 the whole hotel staff were very attentive,courteous to us. They all worked hard in making us feel like VIP's . The hotel was a short walking distance away from the Dubai mall where we ate most of the time.
2 out of 5
by A verified traveller

The rooms need lot of renovation.

Posted 01-Oct-2013
Pros: The location
Cons: Rooms renovation.
Location: Lot of restaurants and big mall next to it.
I had to change the room 3 times in a 3 day stay because the condition of the room are very bad. The first room the handle of the door fall down and I had difficulty to leave the room. The second room it has swage smell and it does not have shower only small bathtub. The third room bed is like a big hole, I sinks when I sleep on it.
5 out of 5
for Personal Event
by Annisha from United States of America

Great get away

Posted 26-Aug-2013 on Hotels.com
I really enjoyed my stay st the Address Downtown Dubai. I stayed for a week just to get away and pamper myself. The staff treated me like a "Queen"! Room service in in room dining was "Devine"! I recommended this hotel to everyone I know. I will be staying there again.
5 out of 5
for Shopping
by Cheryl from USA

Nice hotel

Posted 19-Jul-2013 on Hotels.com
The hotel was nice, the service was great and it was at the Dubai Mall which was very convenient. Will definitely stay there again.
4 out of 5
for Everyone
by isa from bahrain

Nice hotel

Posted 23-Jun-2013
Pros: The hot was 5 stars+
Cons: Housekeeping
Location: Very good Near Dubai mall
I like the hotel but the housekeeping is not to the stander of the hotel.
4 out of 5
for Everyone
by A verified traveller

Galleria Bad

Posted 11-Jun-2013
Hotel Great, better if breakfast included even with extra rate. Galleria NOOOOO. not same standards like hotel.
3 out of 5
by A verified traveller

ok hotel

Posted 08-Jun-2013
room service and reception phone calls require dialing the number more than 3 time till you get some one to get to serve you.
5 out of 5
for Everyone
by A verified traveller from Qatar

Great hotel for everyone

Posted 28-May-2013
Pros: The pool , location and the restaurants
Cons: Nothing
Location: Next to Dubai mall,and that's really really nice
This hotel is just amazing and the location is perfect next to Dubai mall. The pool is so cool !!
5 out of 5
for Everyone
by John from Norfolk, UK

Five days of heaven

Posted 21-May-2013
Pros: Attention to detail
Cons: cost of Breakfast
Location: DownTime so a perfect location not too many children
Every aspect of the Address downtown was supurb. The only criticism would be the cost of breakfast at £30 per person this is ridiculously high.