Dear Mr. Ibrahim,We appreciate you taking the time to inform us of the inconvenience that you encountered during your recent stay. We indeed appreciate your feedback, and we are extremely concerned to note your dissatisfaction with regard to your stay with our service and facilities, which did not meet your expectations.In reference to your comment about the charges, please let us know which service charges you pay extra that is not supposed to be charged.The corresponding department has been informed, and we appreciate that you shared your feedback, as it offers valuable insights to improve our services.Sincerely, Walid Al AwaGeneral Manager

Dear Valued Guest,Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed every aspect of your stay with us. We look forward to welcoming you to stay at TAMANI Marina Hotel again in the near future. Sincerely, Walid Al-Awa General Manager

Dear Valued Guest,Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed every aspect of your stay with us. We look forward to welcoming you to stay at TAMANI Marina Hotel again in the near future. Sincerely, Walid Al-Awa General Manager

Dear Mr. Khalid,Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are glad that you have enjoyed our hotel’s convenient location and its facilities. We hope to have the pleasure of welcoming you back to Tamani Marina Hotel and look forward to hearing from you soon. Sincerely, Walid Al Awa General Manager

Dear Mr. Ashok,I would like to take this opportunity to thank you for staying with us and for taking the time to share your valuable feedback.We hope that you enjoyed your stay overall. The single rooms are meant to be an economical option for people traveling alone and only staying for a short time. They are designated to our 3rd floor only. The remainder of the hotel is multi-room Deluxe Hotel Apartments, on higher floors. We encourage you to explore this category option for your next stay with us if it would create a more pleasant experience for you.Once again, thank you for sharing your experience with us. We look forward to seeing you again soon. Sincerely,Walid Al AwaGeneral Manager

Dear Ms. Lulian, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are glad that you have enjoyed our hotel’s convenient location and its facilities. We hope to have the pleasure of welcoming you back to Tamani Marina Hotel and looking forward to hearing from you soon. Sincerely, Walid Al Awa General Manager

Dear Mr. Antonio, Let me take this opportunity to thank you for choosing to stay at Tamani Marina Hotel and for taking the time to share your comments with us. The cleanliness issue in the room that you brought up is certainly not reflective of the high standards that we usually uphold at the hotel. On your next stay, please feel free to contact Housekeeping at any time to address your concerns immediately. Once again, thank you for sharing your experience with us. We look forward to seeing you again soon. Sincerely, Walid Al Awa General Manager

Dear Mr. Robert Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. It is a pleasure to know that you enjoyed your overall stay and for acknowledging our facilities and service which we do take pride in. We are very fortunate that we are in an excellent location in Dubai Marina, conveniently located close to the tram and other nearby attractions in the city. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Ms. Maria, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. It is rewarding to hear that you had an enjoyable stay with us and appreciated the hotel’s comfortable and spacious rooms and that you enjoyed our excellent location in Dubai Marina, conveniently located close to the tram and other nearby attractions in the city. I would also like to express my gratitude for your kind words and I am truly delighted to know our team tended to your every need. We hope to have the pleasure of welcoming you back to Tamani Marina Hotel and looking forward to hearing from you soon. Sincerely, Walid Al Awa General Manager

Dear Mr. Imperato, Thank you very much for choosing to stay at Tamani Marina Hotel. I hope to have the pleasure of welcoming you back to Tamani Marina Hotel in the future. Sincerely, Walid Al Awa General Manager

Dear Mr. Sami, We would like to take the opportunity to thank you for your time and sharing your feedback following your recent stay here at Tamani Marina Hotel. We truly apologize for the inconvenience you faced during your stay. Rest assured that your comments are important to us and that we are taking the appropriate measures to address the issues with regards to the team members behavior. We value your feedback and will work towards improving our products and services. Once again, thank you for sharing your experience with us. We look forward to seeing you soon. Sincerely, Walid Al Awa General Manager

Dear Ms. Smita, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Ms. Kristina, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Felix, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. We regret to hear about your disappointment during your stay. I would like to learn more about your rating, would you be willing to provide me with more details on what experiences you had, in order for us to address your concerns? Please do not hesitate to contact me directly. Thank you very much once again and assuring you of the best services during your next visit. Sincerely, Walid Al Awa General Manager

Thank you for the feedback.

Dear Ms. Remy, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Parvez, Let me take this opportunity to thank you for choosing to stay at Tamani Marina Hotel and for taking the time to share your comments with us. Our team is often praised for their friendliness and helpful attitude, we regret that you did not get to experience it on this occasion. I would like to learn more on your comment; would you be willing to provide me with more details on what experiences you had during your stay? Please feel free to contact me directly. Nevertheless, we are so glad to hear that your overall experience was good. . It was a pleasure having you with us and we look forward to welcome you back to Tamani Marina Hotel. Sincerely, Walid Al Awa

Dear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Mohamed, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that you enjoyed the hotel’s convenient location and the stunning views it provides. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, I would like to take this opportunity to thank you for staying with us and for taking the time sharing your valuable feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. I appreciate that you have taken the time to give us a detailed note of the service-related shortcomings that you experienced during your stay. Please allow me to assure you that we make every effort to correct these aspects, and maintain the high standards of timely and quality service delivery . It was a pleasure having you with us and we look forward to welcome you back to Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Pererik, Let me take this opportunity to thank you for choosing to stay at Tamani Marina Hotel and for taking the time to share your comments with us. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are glad to hear that you enjoyed the hotel’s convenient location and the stunning views it provides as well as acknowledging its facilities. We are truly glad that you were pleased and enjoyed the amazing food choices and the overall ambiance in the restaurant. Regarding the shower door, on your next stay, please inform our Front Office team right away should there be instances as such so they can gladly move you into another room or fix the issue right away. We look forward to welcoming you back again soon for another great experience with us. Sincerely, Walid Al Awa General Manager

Dear Mr. Abdeslam, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. I would like to learn more on your rating, would you be willing to provide me with more details on what experiences you had, in order for us to address your concerns? Please do not hesitate to contact me directly.Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. William, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. It gives us great pleasure to know that you enjoyed the hotel’s comfortable and spacious rooms. As for the breakfast options, we offer an extensive variety of food in our breakfast menu, with something for everyone. Should you have any particular food item you wish to see in the menu, please let us know as we will happily review your suggestions. We highly value your opinion and I thank you sincerely for the time taken to share your comments. I hope to have the pleasure of welcoming you back to Tamani Marina Hotel in the future. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Khaled, I would like to take this opportunity to thank you for staying with us and for taking the time sharing your valuable feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. Your kind remarks towards our colleagues’ hospitality is very much appreciated as well. It is always with pride that I am able to personally recognize them for their efforts to exceed our guest's expectations and provide a truly personalized service on all occasions. It would be a pleasure to welcome you back on another occasion at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Ms. Patricia, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. We understand your disappointment on some certain points during your stay. The cleanliness issue that you brought up is certainly not reflective of the high standards that we usually uphold at the hotel. Please be assured our team will take necessary corrective actions to prevent these issues from recurring in the future. On your next stay, please feel free to contact Housekeeping at any time for the items you need in the washroom. Furthermore, precautionary measures have been taken as per the government instructions. As a conscious effort, everyone must follow and obey to slow down the spread of the corona virus. Once again, thank you for taking the time to share your personal experience. We want you to know that on these challenging times, your safety and well-being are our first priority. Sincerely, Walid Al Awa General Manager

Dear Nicholas, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Feras, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that we have exceeded your expectations. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Ms. Tracy, We thank you for choosing Tamani Marina Hotel as your preferred residence while in Dubai and thank you for taking your time in writing this review. We are so glad to hear that you enjoyed the hotel’s comfortable spacious rooms and that your overall experience was great. It is our pleasure to ensure you of our warm, thoughtful and exceptional hospitality – I am truly proud that we have been successful in delivering the same. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Walid Al Awa General Manager

ear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that we have exceeded your expectations. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Ivan, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that we have exceeded your expectations. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Mohammad S, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that we have exceeded your expectations. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Ms. Katherine, Thank you for sharing your review following your stay here at Tamani Marina Hotel and we appreciate you took the time to share your experience about your recent stay with us. We are very pleased to know that you appreciated our comfortable, spacious rooms and well-maintained facilities. We are also glad that you received such excellent service from our dedicated team members and that we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Please know that we have noted your comments regarding the outdoor pool loungers and decorations on the pool. We will certainly take this into consideration for the future. It was a pleasure having you with us and we hope that you will have the opportunity to return on another occasion. Sincerely, Walid Al Awa

Dear Valuable Guest, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. We regret to learn your disappointment in our food choices. However, we offer a variety of great dishes that are sure to satisfy your palate. On your next stay, should you have any particular food item that you crave for, please let us know as we will happily prepare it for you. Nevertheless, we are so glad to hear that your overall experience was good. We highly value your opinion and I thank you sincerely for the time taken to share your comments. I hope to have the pleasure of welcoming you back to Tamani Marina Hotel in the future. Sincerely, Walid Al Awa General Manager

Dear Ms. Yvonne, Thank you for staying at Tamani Marina Hotel and for taking the time to share your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. It gives us great pleasure to know that you enjoyed the hotel’s comfortable and spacious rooms and the stunning views it provides as well as acknowledging its facilities. Thank you for recognizing our colleagues, who impressed you by their attention and professionalism. It is always with pride that I am able to personally recognize them for their efforts to exceed our guest's expectations and provide a truly personalized service on all occasions. It is also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Andrew, Let me take this opportunity to thank you for choosing to stay at Tamani Marina Hotel and for taking the time to share your comments with us. We regret to learn the inconvenience that you have experienced during your stay with us. As part of our commitment to enhance the Health and Safety measures in the hotel, we are conducting a water tank clean up and painting work. The purpose is to ensure that our guests obtain safe water for their disposal. This work is conducted as part of mandatory requirement of Dubai municipality. However, we wished you had informed us during your stay so that our team would have found an immediate solution and moved you to another room on higher floors. While once again regretting for the inconvenience you have faced, may I request you to treat this as an isolated incident and not a reflection of our normal services and look forward to having more opportunities to be of service to you. Sincerely, Walid Al Awa General Manager

Dear Mr. Miguel, Warm greetings from Tamani Marina Hotel and thank you for your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. Thank you for recognizing our colleagues, in particular, our pool staff, who impressed you by their attention and professionalism. It is always with pride that I am able to personally recognize them for their efforts to exceed our guest's expectations and provide a truly personalized service on all occasions. We understand your disappointment on some certain facets during your stay. In regards to the power outlets, we have taken note of your remarks. In the room where you have stayed, we have 03 available power outlets - 01 power outlet next to your bed and 02 more power outlets on top of the table. However, we wished you had informed us during your stay so that our team would have found an immediate solution. Should you require to charge more gadgets the next time, you may request an adaptor from Housekeeping as they will happily assist you on your needs. We regret to hear that you experienced poor internet connectivity, as this is not the norm. Our hotel understands every guests needs and with the growing technology era, Wi-Fi is one of the most important services we provide. Our Wi-Fi internet service is available 24 hours in lobby, facilities and guest rooms. We also have the highest internet speed available compared to other hotels in the area. Nevertheless, we are glad to know that you enjoyed your overall stay. We highly value your opinion and I thank you sincerely for the time taken to share your comments. I hope to have the pleasure of welcoming you back to Tamani Marina Hotel in the future. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that we have exceeded your expectations. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Thanking you for the good comments

Dear Valued Guest, Thank you very much for choosing to stay at Tamani Marina Hotel and for taking the time to share your thoughts online. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. In regards to breakfast charges, it depends on the rate or package you have purchased and it is per person per day. When your room rate does not include breakfast, you have the option to pay per day or have it charged to the room. Nevertheless, we are glad that your overall stay has been excellent. We highly value your opinion and I thank you sincerely for the time taken to share your comments. I hope to have the pleasure of welcoming you back to Tamani Marina Hotel in the future. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, Thank you for staying at Tamani Marina Hotel and thank you for taking the time to provide us with your feedback. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and that we have exceeded your expectations. Once again, thank you for taking the time to share your personal experience. We look forward to welcoming you back soon for another wonderful stay at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Valued Guest, Thank you for choosing Tamani Marina Hotel and for sharing your feedback about your recent stay with us. We greatly appreciate any comments made by our valuable guests and we always strive to achieve the highest level of service. We are very pleased to know that you had a wonderful experience and your kind remarks towards our colleagues’ hospitality is very much appreciated. Once again thank you and we look forward to welcoming you back soon at Tamani Marina Hotel. Sincerely, Walid Al Awa General Manager

Dear Mr. Mark, Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed every aspect of your stay with us. We look forward to welcoming you to stay at TAMANI Marina Hotel again in the near future. Sincerely, Walid Al-Awa General Manager

Dear Mr. Sibin, Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed your stay overall. If you have any feedback on how we could make your next experience even better, please do not hesitate to let us know. Sincerely, Walid Al Awa General Manager

Dear Mr. Yasir, Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed every aspect of your stay with us. We look forward to welcoming you to stay at TAMANI Marina Hotel again in the near future. Sincerely, Walid Al-Awa General Manager

Dear Mr. Ali, Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed every aspect of your stay with us. We look forward to welcoming you to stay at TAMANI Marina Hotel again in the near future. Sincerely, Walid Al-Awa General Manager

Dear Valued Guest, Thank you for staying at TAMANI Marina Hotel and thank you for taking the time to leave a review. We hope that you enjoyed your stay overall. If you have any feedback on how we could make your next experience even better, please do not hesitate to let us know. Sincerely, Walid Al Awa General Manager