Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Direkt bei The Beach, aber zu kleiner Pool

Posted 20-Jan-2015
Pros: Frühstück im Zimmer. Sehr zu empfehlen.
Cons: Mehr Liegen am Poolbereich und Anfahrtsmöglichkeit über den Hintereingang.
Location: The Beach. Lage ist 'zentral'
Das Hotel liegt direkt am Strand/The Beach. Dadurch toller Blick, aber auch Nachteile. Man kann durch den Lärm nur mit geschlossenen Fenstern schlafen. Dazu ist ab Mittags immer Stau. man kommt dann nicht mehr mit dem Taxi zum Hotel. Die Fahrer lehnen die Anfahrt ab. Wir mussten das letzte Stück immer laufen. Bei 5 Sternen ist das für uns nicht akzeptabel. Dazu ist der Pool zu klein und es gibt zu wenig Liege. Auch hier erwarten wir bei 5 Sternen anderes.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hamburg

Super tolles Hotel direkt am Strand bzw. Promenade

Posted 16-Jan-2015
Sehr nettes Personal- schöne Zimmer mit super Ausblick- tolles Frühstück!
2 out of 5
by A verified travellerfrom Brisbane, Australia

Below the normal Sofitel service standard

Posted 11-Jan-2015
Pros: The location is good, being on the Jumeriah Beach walk with its beach facilities and facilities. It is, however, towards the city fringe of of Dubai.
Cons: Better management of staff. Wifi is unstable.
Location: The streets surrounding the hotel are often clogged with slow moving traffic, which can increase your travel time when visiting other parts of Dubai.
I stayed for three nights in January 2015 and overall was disappointed with the service and standards of the hotel. Front desk staff were quite pushy in urging me to take a room upgrade when I arrived, promising a big beachfront room, with the club lounge facilities on the 31st floor. Unfortunately the room was average size (I regularly stay in hotels around the world), although the beach frontage was lovely. The club lounge facilities were a real let-down, with limited breakfast variety (almost no hot food), although breakfast staying open from 6 to 12 noon was great. They did not always keep their promise of laundry discount that went with the upgraded room.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Great Location

Posted 10-Jan-2015
Pros: Staff very friendly, clean.
Location: Great beach locations, huge range ode restuarants, within walking distance of marina
Great location, within easy walking distance of beach, local shops and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, Great view of The Palm and Beach!

Posted 10-Jan-2015
Pros: Location, View of the Beach/The Palm
Cons: Brighter light in the bathroom.
Location: Beach, Metro (10 minute walk to station), Mall of the Emirates (10-15 min metro), Dubai Mall/Burj Khalifa (20-25 min metro), Dubai Souk (45 min metro)
My wife and I stayed 3 nights at the Sofitel. It really is an excellent hotel located in the famed JBR The Walk. The room was very clean and the view was simply amazing (we stayed in ocean view room). The hotel is within easy walking distance to the Dubai Metro, which is simple to use. The beach and pool are outstanding. A few things to note. My wife said the lighting in the bathroom was very dim with a lot of shadows. The restaurants around JBR The Walk are mostly chains. This isn't necessarily a bad thing, just something to note. Oh, and be prepared to spend some $$ on food. I would say our average meal cost around 200 AED (no alcohol). The service at the hotel was fine. We had just finished staying in Abu Dhabi for a few nights where I must say the service was a little more personal. This is most likely due to the increased number of tourists around The Walk. The hotel bar and restaurants were good, but nothing spectacular (again, we found better food in Abu Dhabi). One more thing to note, driving/parking around The Walk is a challenge. Be ready to sit in traffic. We found it easier to just use the metro. With all that said, we both agreed that for the room, view of The Palm, and location near the metro/The Walk, we would definitely stay again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good position re both beach and marina restaurants

Posted 09-Jan-2015
Pros: Good position. Good size room. Fast room service and pleasant staff.
Hotel provided plenty of towels and collapsable seats to use on the beach just a short walk down from the hotel infinity pool. Plenty of taxis outside of hotel front entrance but use back exit to get a cab if traffic gets jammed up at the front. Close to tram stop which links with the metro. Plenty of places for breakfast just outside the hotel front entrance.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom münchen

Top-Lage und Ausstattung

Posted 07-Jan-2015
Top-Lage und Ausstattung, die sogar noch profitiert hat vom Bau des "Beach" tolle Möglichkeiten in unmittelbarer Nähe, schön auch, dass jedes Zimmer Meerblick hat
5 out of 5
Recommended
for Everyone
by A verified travellerfrom F

Excellent hotel

Posted 06-Jan-2015
Fantastic hotel in good area for restaurants and the beach. Room lighting a bit dark and toilet cubicle small, but breakfast and staff friendliness excellent. Would stay here again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great hotel, close to beach

Posted 05-Jan-2015
Pros: It was a top class hotel but not, over the top show-offey, just stylish, comfortable and with lovely staff. The beach just across the road was a bonus
Cons: At busy times and this was a really busy time, you inevitably have to wait a while for lifts. Not much you can do to change this.
Location: The beach was just across the road. Lots of nearby hotels, bars and restaurants. The Marina was also closeby. Taxis are easy to find and not expensive
We were very impressed with this hotel. Understated but stylish and the staff, everyone of them, were attentive and very helpful. The room was probably their mid range but we could not fault it and we still had a good sea view. We've never stayed at a Sofitel before but definately would again.
3 out of 5
by A verified travellerfrom Guildford

Great hotel, poor room design

Posted 05-Jan-2015
Pros: Bathroom design that was physically uncomfortable
Cons: Refit bathrooms with comfort of the guests in mind
Location: Great location, right on the main beach with all the restaurants and activities.
Staying in this hotel for Xmas, we upgrade to a better room only to find it had the worst design in the bathroom. The cramped, crazy design was uncomfortable and unpleasant. Otherwise the hotel was very good.