Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to all amenities

Posted 16-Apr-2015
Pros: As above
Cons: Shower rooms need some kind of ventilation as after a couple of days began to smell of damp
Loved Sheraton hotel every thing close at hand beach swimming pool restaurants will return
3 out of 5
by A verified travellerfrom Doha, Qatar

Oldfashioned Hotel furniture great resort location

Posted 12-Apr-2015
Pros: Great location, Pleasant and professional Staff
Cons: The room furniture are outdated and would require some refreshment to compare with the other newer 5* hotels located on JBR and Dubai in general
Location: JBR is an amazing place to come to spend time over the week-end or for holidays.
The hotel benefits from his amazing location on JBR beach, however if the room are clean and the staff is doing an amazing work to make the stay the most pleasant, the room furniture are outdated and would require some refreshment to compare with the other newer 5* hotels located on JBR and Dubai in general.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kent

This hotel is well placed

Posted 01-Apr-2015
In a good position if you want a beach / sun bathing holiday combined with shopping and visiting all the sights. A developing area around the marina and resort promenade with shops and eating places. Traffic problems at the beginning and end of the day until a new flyover is finished but it has everything you need nearby including a metro station within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Mar-2015
The location is amazing and an overall satisfying experience
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel, lovely garden plus beach

Posted 08-Mar-2015
Pros: Friendly and helpful staff. Lovely facilities. Easy public transport connections to the rest of Dubai.
Location: Location is some way from the main town, but it's all very new. The restaurants are not great yet when it comes to variety at the upper end.
Ticked all the boxes. Very pleasant room with everything we needed. Very comfortable bed. Great public areas, polite staff, adequate internet speed for email (around 300 kb/s) and a great garden / pool area with plenty of shade and direct access to the beach. 5 minute walk to the tram / metro network. No comments on the food as we always ate out - plenty of cafes nearby.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom England

Lovely clean small Hotel on the JBR Beach

Posted 25-Feb-2015
Pros: We liked the hotel because it was a small friendly Hotel right on the beach. The pool and outside area was cleaned to a high standard daily .
Cons: To modernise the Standard rooms bathrooms from a bath with a shower curtain to a shower with a glass screen around the bath or shower cubicle.
Location: The Hotel was along by the Walk at JBR which was lovely to have a stroll along at Night with lots of Restaurants Traffic very heavy there at Night.
I requested in advance 2 rooms on a higher floor because of the noise of the traffic outside the front of the Hotel and was given 1 room on the 8th floor and another on the 7th floor. We wanted both rooms to be on the same floor , we were not happy about this but This could not be done on the day of arrival as the Hotel was full, the next day the staff moved all our clothes etc for us from one room so both rooms were now on the 7th floor. This room was upgraded to a room with a side sea view which was great avoiding the ugly view of the cranes where there is building work on the jetty ( this work has nothing to do with the Hotel ) The other room was facing the front of the Hotel but as the room was on a higher level did not experience much noise, but they left fresh fruit and fresh orange juice in the room the next day . Which we were very happy with in the end and really enjoyed our stay at the Sheraton The heavy Traffic there with taxis is a problem in the evening, best take the tram just across the road then onto the Metro which is very cheap and run very frequently.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Derby UK

Comfortable beach-side hotel with a lovely garden.

Posted 13-Feb-2015
Pros: Friendly staff.
Cons: We had to repeatedly ask for the complimentary tea-bags and milk to be provided.
Location: Beach side, near the Marina, the tram, the Metro, and shops and restaurants.
The Sheraton Hotel is the ideal hotel for exploring Dubai. Although it is at the southern end of the city the Metro and tram stops are just a few minutes walk away, as is the Marina, an enjoyable mixture of boats, shops, and restaurants. The Walk, with beachside shops and restaurants, is adjacent to the hotel. The room was very comfortable, and the beds were particularly so, which is not always the case in a hotel. The staff were very friendly and helpful, and made us feel special. We were rather put off by the advertised cost of breakfast ( AED100, about £20), and took our meals at the nearby restaurants. As our room faced the sea it would have perfect if there had been a balcony, but that apart, it was one of the best hotels we have visited.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bedfordshire, UK

Excellent hotel, superb location

Posted 30-Jan-2015
Pros: Personal service, location
Being one of the original hotels on Jumeira Beach, it is much smaller than others - only 9 floors - and has a very personal feel. The staff were excellent throughout our stay and we tried 2 out of the 3 restaurants - the CIAO italian and the main buffet restaurant. We had the best steaks ever in the CIAO, and the buffets were to die for. We missed the Chinese restaurant but we understood that it was excellent as well. The hotel has extensive gardens, a very well heated pool (we were there in January 2015) and immediate access to an excellent sand beach with loungers, umbrellas, and hotel service. The hotel is at the end of the Walk which follows the seafront with restaurants, hotels, beach activities,etc and the Dubai Marina and Mall are a very short walk from the hotel. All in all, an outstanding hotel in an outstanding position.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 23-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travellerfrom milano

Ottimo albergo sulla spiaggia di JBR a Dubai

Posted 05-Jan-2015
Pros: La posizione, i servizi, il personale, la spiaggia
Cons: A parte il ritardo con cui talvolta provvedevano alla pulizia delle camere, non ho nessun altro aspetto negativo da segnalare
Location: Posizione ottima, servizi più che soddisfacenti in una bella zona di Dubai recentemente ampliata ed arricchita di nuovi ristoranti e negozi
Sono stata molto soddisfatta della scelta, albergo confortevole, personale molto gentile ed efficiente. Posizione ottima, sulla spiaggia. Unico neo la pulizia delle camere che è da ritenersi impeccabile ma talvolta troppo tarda, infatti, alle ore 16.00, capitava di trovare ancora la camera non pulita.