Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Smallish but comfortable. great pool and beach

Posted 04-Jun-2015
Very pleasant stay. Uncomfortable argument when we checked out as they wanted to charge us for rum an gin from mini bar which we had not touched. Manager was much more ready to believe his staff than us. It left a bad taste. Apart from that all staff were really warm and friendly main dining room rather underwhelming with limited choice. Great Chinese.
5 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Lovely hotel right on the beach, fabulous location

Posted 03-May-2015
The service in every area of the hotel was great from start to end of trip. The hotel is spotless and we could not find one thing wrong with it.The location is excellent for the "WALK" "moods" bar in the hotel is great and visited by many locals. Staff at pool bar area are friendly and helpful, especially Moustafa.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to all amenities

Posted 16-Apr-2015
Pros: As above
Cons: Shower rooms need some kind of ventilation as after a couple of days began to smell of damp
Loved Sheraton hotel every thing close at hand beach swimming pool restaurants will return
3 out of 5
by A verified traveller from Doha, Qatar

Oldfashioned Hotel furniture great resort location

Posted 12-Apr-2015
Pros: Great location, Pleasant and professional Staff
Cons: The room furniture are outdated and would require some refreshment to compare with the other newer 5* hotels located on JBR and Dubai in general
Location: JBR is an amazing place to come to spend time over the week-end or for holidays.
The hotel benefits from his amazing location on JBR beach, however if the room are clean and the staff is doing an amazing work to make the stay the most pleasant, the room furniture are outdated and would require some refreshment to compare with the other newer 5* hotels located on JBR and Dubai in general.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

This hotel is well placed

Posted 01-Apr-2015
In a good position if you want a beach / sun bathing holiday combined with shopping and visiting all the sights. A developing area around the marina and resort promenade with shops and eating places. Traffic problems at the beginning and end of the day until a new flyover is finished but it has everything you need nearby including a metro station within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Mar-2015
The location is amazing and an overall satisfying experience
3 out of 5
Recommended
for Business Travellers
by maha from kuwait

taxi and trabsportation

Posted 28-Mar-2015 on Hotels
Overall nice hotel.but i suffered when asking for taxi it will reach up to 30 min tell i get one
4 out of 5
Recommended
for Getaway With Friends
by Staffan from Sverige

En kortsemester

Posted 23-Mar-2015 on Hotels
Hotellet ligger endast 30 minuter från flygplatsen, beläget precis vid stranden.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel, lovely garden plus beach

Posted 08-Mar-2015
Pros: Friendly and helpful staff. Lovely facilities. Easy public transport connections to the rest of Dubai.
Location: Location is some way from the main town, but it's all very new. The restaurants are not great yet when it comes to variety at the upper end.
Ticked all the boxes. Very pleasant room with everything we needed. Very comfortable bed. Great public areas, polite staff, adequate internet speed for email (around 300 kb/s) and a great garden / pool area with plenty of shade and direct access to the beach. 5 minute walk to the tram / metro network. No comments on the food as we always ate out - plenty of cafes nearby.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Lovely clean small Hotel on the JBR Beach

Posted 25-Feb-2015
Pros: We liked the hotel because it was a small friendly Hotel right on the beach. The pool and outside area was cleaned to a high standard daily .
Cons: To modernise the Standard rooms bathrooms from a bath with a shower curtain to a shower with a glass screen around the bath or shower cubicle.
Location: The Hotel was along by the Walk at JBR which was lovely to have a stroll along at Night with lots of Restaurants Traffic very heavy there at Night.
I requested in advance 2 rooms on a higher floor because of the noise of the traffic outside the front of the Hotel and was given 1 room on the 8th floor and another on the 7th floor. We wanted both rooms to be on the same floor , we were not happy about this but This could not be done on the day of arrival as the Hotel was full, the next day the staff moved all our clothes etc for us from one room so both rooms were now on the 7th floor. This room was upgraded to a room with a side sea view which was great avoiding the ugly view of the cranes where there is building work on the jetty ( this work has nothing to do with the Hotel ) The other room was facing the front of the Hotel but as the room was on a higher level did not experience much noise, but they left fresh fruit and fresh orange juice in the room the next day . Which we were very happy with in the end and really enjoyed our stay at the Sheraton The heavy Traffic there with taxis is a problem in the evening, best take the tram just across the road then onto the Metro which is very cheap and run very frequently.