Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
73% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Sanatirey issues

Posted 03-Oct-2014
Hotel in general was good however, toilets aren't up to stndards it had flush problems.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good clean Hotel. Very good location.

Posted 20-Sep-2014
Pros: Cleanliness. Room Size. Bed size. Facilities. Location.
Cons: Wifi was very bad and had to get my self a usb wifi stick..very expensive in UAE. The in room entertainment can be improved which is non-existent.
Location: There is every sort of shops nearby. From food to shopping is a short walk away. Bur Juman shopping centre is opposite hotel.
The hotel was not bad at all. Very clean. Rooms and toilets. There were one or two people who did not know what they were doing there but overall good experience. Will recommend for the facilities and the location is very good.
1 out of 5
by A verified travellerfrom London UK

Regent palace

Posted 23-Aug-2014
Pros: nothing
Cons: Well , room service and the state of the swimming pool
Location: Location was good bar Dubai ,
To be honest I will not recommend this hotel for guests from London England or may be other part of the world because what they show in the pictures is totally wrong I went with my two sons 15 and 10 they charged me for an extra bed , the rooms was extremely small I complained about the room and they gave another room but almost the same , The breakfast was awful there was nothing proper thing apart from egg to eat what ever other stuff they had were all spicy, the receptionist were nice but over all service was not good the swimming pool was not clean and there was no guards at all They say the hotel is 5 star but it is not even 2 star I am have also told the ladies at the reception that I will be writing about my experience .The bath room exhaust of my room was not working I complained nothing had happen it was still the same all they were interested to take your money that is all .
3 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco, CA, USA

Not bad, not great, but I'd stay again 1-2 nights

Posted 09-Aug-2014
So this hotel was no 4 star... I'll go with 2 star, maybe 3. Not sure who decides the ratings, but for booking purposes, consider it a 3 at best. Had a heck of a time finding the place. I Google Map'd and Apple Map'd it and both put it on the back side of Burjumon Mall, when in fact it's across the street from Burjumon Mall.... so I did a big half mile circle in the 120 degree summer heat. Check in was such a strange process. Like others have said, I walked in and they asked me to take a seat and wait while they processed my check in. Odd, hotels never do that. Took about 20 minutes and finally I was done. The room was ok, nothing special. It was clean, had a nice view. I'd probably stay again if just staying the night, but not longer.
5 out of 5
Recommended
for Business Travellers
by Kimatsu

This traveller left a rating score only Posted 22-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Hadifrom Australia

Nice hotel, plenty of shops and restaurants nearby

Posted 19-Jun-2014
Pros: Location is perfect to catch the metro.
Cons: Wifi not fast enough.
Location: There is a big supermarket nearby.
In total was good and happy to stay in this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect

Posted 12-Jun-2014
Really close to a central station so can go anywhere in the city via metro. Excellent service, lost my bag in a private taxi and they found it within an hour!! Was really impressed by everything else otherwise.
4 out of 5
Recommended
for Everyone
by jth

Old refurbished hotel in the city center.

Posted 05-Jun-2014
Cons: Breakfast is mainly Indian food.Cleanness need to improve in restaurant.
Location: close to burjman metro station.
A short trip for business.Very convenient for me.Comfortable room.
3 out of 5
Recommended
for Everyone
by ggfrom tasmania

Value for money

Posted 30-May-2014
Pros: Staff, position and value
Cons: Noise fromnightclub
Location: bur Jumain train station about 100 metres. $16 for day pass ery good value. good eateries in back streets.
Staff very helpful, room quite acceptable, breakfast very nice, situation close to eateries and train station (Bur jumain). Had read reviews regarding noise from nightclub on groud floor and they were right, it is a problem but they finished at 3 a.m. Overall it is a cheaper hotel so very good value for money if you can overcome the noise.
4 out of 5
Recommended
for Families
by A verified traveller

Comfortable stay

Posted 30-May-2014 on Hotels.com
Nice room, close to the station.