Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
86% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Families
by A verified traveller

Average

Posted 03-Apr-2015 on Hotels
Felt congested, no air ventilation in the room. Had to make few phone calls for room service.
2 out of 5
Recommended
for Couples
by Karl from Vancouver, B.C. Canada

Sleepless in Dubai

Posted 21-Mar-2015 on Hotels
Do not stay at this hotel if you want to sleep at night!! There is a Disco nightclub next to the hotel which you can hear in the room until 3 am. A relentless thumping of music all through the night. Our complaint at the front desk put us into another room one floor up in a different location. We could still hear the thumping of music, although somewhat less. No apology, or compensation. The hotel is in a great location close to transit and across from a mall and supermarket. Breakfast is OK, but the noise factor is insufferable.
4 out of 5
Recommended
for Everyone
by A verified traveller from From the Land Down Under

Dubai Experience

Posted 11-Mar-2015
Pros: Freely helpful staff, clean rooms, good air conditioning, we have no complaints
Cons: Wine in the mini bar
The Regent Palace Hotel, is across the road from the Durraman shopping mall and the bus stop for the Big Bus city tours. A short walk to the metro rail also. Would recommend the afternoon tea at Burj Al Arab, the best meal we had in Dubai, you most book in advance. Burj Kalifah is a must, pay the extra and do the fast track if you hate to queue
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Friendly staff. Clean rooms. Somewhat noisy

Posted 02-Mar-2015 on Hotels
Friendly staff and rooms are relatively clean. On booking form they didn't say when was the checking in time so i assumed it was 12:00 noon. When I came to the hotel at 10:30 I was told it was 4:00 pm. Reception staff was kind enough to hold my luggage and check me in around 2:00 pm, so it wasn't the greatest welcome to Dubai after an overnight 8 hour flight. Also requested a room far away from the night club.Instead was given a room on the 2nd floor, and was told it was not noisy. IT WAS! But overall alright value for money and good links to metro (2 mins away)
4 out of 5
Recommended
for Personal Event
by Michel from ISSOIRE

Surprise agréable

Posted 04-Feb-2015 on Hotels
Parfaitement situé par rapport notamment à la station de métro principale à proximité.
3 out of 5
Recommended
for Getaway With Friends
by József from Budapest

Kiemelkedően jó ár/érték arány

Posted 04-Feb-2015 on Hotels
Nagyon jó az ára! Sokkal rosszabbra számítottunk, de a kicsit már kiöregedett szálloda mindazt nyújtotta, amire szükségünk volt. Ingyenes wi-fi és nagy reggeli is van, szinte ingyen.
1 out of 5
by A verified traveller from india

Terrible experience

Posted 30-Jan-2015
Pros: Nothing at ALL
Cons: Everything is in shambles.
I had booked my room on line and to my horror when I reached the hotel 1100h I was told that the check in starts only at 1400h so an agonising wait for three hours, which is not mentioned at the time of booking. I had booked for six nights and could not even a night peacefully as the live band was playing the whole night till about 4 o clock. I had spoken one Mr Vinod, I don't know his position but was told to speak with the receptionist who expressed total helplessness. An overall terrible experience.
3 out of 5
Recommended
for Everyone
by A verified traveller from 東京

交通の便は良いが…

Posted 28-Jan-2015
チェックイン時に、危うく最初の一泊だけ近くの(5分くらいの場所)系列ホテルに変えられそうになったので、必死に抵抗(笑)。 つたない英語力駆使したのでなんとかなりましたが、2泊お願いしているのに、1日目は系列ホテル、2日目はリージェントパレスに戻ってくる、って、どーゆーこと⁉️ 日本人、舐められてるな…と思いました。
3 out of 5
Recommended
for Families
by Peter from Lyngby

No room in the middle of the night

Posted 26-Jan-2015 on Hotels
I made reservation for an extra night because we would be arriving around 01:30 in the morning - and the room was not ready! We were asked to wait for 30 min, then they found out that they had to transfer us to another hotel for that night due to "unexpected renovation". We had to accept because there were no alternatives, but I wonder why they couldn't have told us in advance or immediatelt upon arrival - now we were at the alternative hotel around 03:00. The next day we got our room at 10:30 but we got no compensation for this! Really a shame because otherwise the hotel is OK with a good location near the intersection of both Metro lines and fair facilities and breakfast buffet.
4 out of 5
Recommended
for Business Travellers
by Theo

This traveller left a rating score only Posted 24-Jan-2015 on Hotels