Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Beautiful public spaces and great restaurants

Posted 23-Jul-2014
Pros: Just about everything. The decor is stunning
Cons: Did not like the billing system. When we checked in took our credit card and a 300 dirhams deposit but this did not show on the final account.
Location: Just the Mall opposite and beach at Jumeirah
Adjacent to the Ibn Battuta Mall hotel is beautifully maintained and very comfortable, There is a reasonable size pool on the roof and a good fitness centre. Front desk staff were welcoming but our reservation for 7pm dinner in the Indian restaurant was not made and the restaurant did not open until 7.30! Our room was large and very comfortable as was the bathroom. It takes about 35 minutes by taxi from the airport and is closer to Jumeirah then the main shopping areas. There is a good business centre.
Comment from Hotel Management
13-Aug-2014 by Michael Nugent, Hotel Management
Dear Nijube, Thank you for sharing your review on your recent stay. I was pleased to read you enjoyed our swimming pool, room facilities, business center, fitness center and service provided by our team. I will make sure to personally share your kind comment with the entire team. I do apologize for the inconvenience you suffered regarding your restaurant reservation and billing service during check out. Please do rest assured your feedback has been shared with the concerned managers to avoid future inconveniences to guests. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
Comment from Hotel Management
13-Aug-2014 by Michael nugent, Hotel Management
Dear Nijube, Thank you for sharing your review on your recent stay. I was pleased to read you enjoyed our swimming pool, room facilities, business center, fitness center and service provided by our team. I will make sure to personally share your kind comment with the entire team. I do apologize for the inconvenience you suffered regarding your restaurant reservation and billing service during check out. Please do rest assured your feedback has been shared with the concerned managers to avoid future inconveniences to guests. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Abu Dhabi

Very nice stay, very comfortable beds

Posted 21-Jul-2014
Pros: The big comfy bed.
Cons: N/A
Location: Shopping mall, close to JBR walk, IMAX cinema.
Short nights break fro me and my wife, very nice service, all round very nice hotel.
Comment from Hotel Management
13-Aug-2014 by Michael Nugent, Hotel Management
Dear Paul, Thank you for sharing your wonderful review on your recent stay. I was pleased to read you enjoyed our hotel facilities, convenient location close to the JBR area and opposite the Ibn Battuta Mall and of course the service provided by our team. . I will make sure to personally share your kind comment with the entire team. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
Comment from Hotel Management
13-Aug-2014 by Michael nugent, Hotel Management
Dear Paul, Thank you for sharing your wonderful review on your recent stay. I was pleased to read you enjoyed our hotel facilities, convenient location close to the JBR area and opposite the Ibn Battuta Mall and of course the service provided by our team. . I will make sure to personally share your kind comment with the entire team. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
5 out of 5
Recommended
for Everyone
by darren from uk

nice hotel with excellent staff

Posted 02-Jun-2014
returned to this hotel after staying here over christmas.the staff are superb and cant do enough for you.if i was honest i would not return at this time of year as it was boiling hot but itisa great winter destination and if you book here will not be dissappointed
Comment from Hotel Management
06-Jul-2014 by Michael nugent, Hotel Management
Dear Darren, Thank you for sharing your fantastic review on your recent stay. I was pleased to read you enjoyed your stay to such extent, especially the service provided by our team. I will make sure to personally share your kind comment with them. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
4 out of 5
Recommended
for Families
by A verified traveller

Fantastic Hotel

Posted 18-May-2014
Pros: Almost everything! From the room to the friendly staff to the facilities and grandeur of the hotel. Absolutely wonderful!
Cons: The only negative I can give is my constant complaint about middle eastern hotels that will not allow you to take breakfast back up to your room. We h
Location: Location set on the Abu Dhabi side of Dubai. Easy drive to Mall of the Emirates, Burj Al Arab and the beaches along JBR.
Had a wonderful stay in the Moevenpick Ibn Battuta. We stayed in an execuitive suite and I can quite honestly say it was one of the top 3 rooms I have ever stayed in my life of travelling. Top quality, comfortable and met our every need. Staff were suberb which really put the icing on our cake. Thanks
Comment from Hotel Management
06-Jul-2014 by Michael nugent, Hotel Management
Dear Guest, Thank you for sharing your wonderful review on your recent stay. I was extremely pleased to read you enjoyed your stay to such extent and will make sure to personally share your kind comment with the entire team. We thank you for your recommendation and look forward welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel everything needed is near

Posted 02-May-2014
Location: The hotel is near everything. The battuta mall, emirates mall, wild wadi, the beach, the metro station etc.
I travel all over the world and have been to many hotels and this is one of the best hotels I have every visited, the service is second to none.
Comment from Hotel Management
06-Jul-2014 by Michael nugent, Hotel Management
Dear Guest, Thank you for sharing your wonderful review on your recent stay. I was very pleased to read your stay to such extent, especially our convenient location to Ibn Battuta Mall, Mall of the Emirates and other major touristic attractions in Dubai. We thank you for your recommendation and look forward to welcoming you back soon. Best Regards, Michael Nugent General Manager
5 out of 5
Recommended
for Everyone
by samia room 104 from london

Amazing!

Posted 01-May-2014
Start to finish the hotel staff were just incredible! From the reception to the waiters in the lobby (George) in particular just a lovely gentleman who served me and my other half every day with a smile without fail! Our honeymoon stay here was worth it and we plan to return! Thank you all very much.
Comment from Hotel Management
06-Jul-2014 by Michael nugent, Hotel Management
Dear Samia, Thank you for sharing your wonderful review on your recent stay. I was extremely pleased to read you enjoyed your honeymoon stay to such extent and will make sure to share your kind comments with George and the entire team. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice shopping mall opposite the hotel

Posted 01-May-2014
Pros: Nice building. Good shopping spot opposite hotel!
Cons: Nil
Location: Shopping! Site seeing!
Good and comfortable room. A big shopping mall just opposite!
Comment from Hotel Management
06-Jul-2014 by Michael nugent, Hotel Management
Dear Guest, Thank you for sharing your wonderful review on your recent stay. I was extremely pleased to read you enjoyed your stay to such extent especially our convenient location opposite the Ibn Battuta Mall. We look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager
4 out of 5
Recommended
by A verified traveller

Posted 30-Apr-2014 on Hotels.com
Comment from Hotel Management
06-Jul-2014 by Mihcael Nugent, Hotel Management
Dear Guest, Thank you for sharing your positive rating on your recent stay with us. We look forward to welcoming you back soon. Best Regards, Michael Nugent General Manager
Comment from Hotel Management
06-Jul-2014 by Mihcael Nugent, Hotel Management
Dear Guest, Thank you for sharing your positive rating on your recent stay with us. We look forward to welcoming you back soon. Best Regards, Michael Nugent General Manager
5 out of 5
Recommended
by Jennifer from Las Vegas, NV, USA

Outstanding Customer Service

Posted 25-Apr-2014 on Hotels.com
I do a fair amount of traveling around the globe, and the service I experienced at Moevenpick Ibn Batutta Gate, was among the best that I have ever experienced. All staff that I encountered on my trip were warm, friendly, and genuinely cared about my experience in the hotel, Dubai, and surrounding areas. The staff was unbelievably accommodating in all aspects. I really cannot say enough about them. I had been warned by some friends that have been to the area that the hotel was a little out of the way, but I did not experience that at all. Cabs into the city were cheap and quick. The property itself was beautiful and well maintained. I would book this hotel again in a heartbeat if my travels ever bring me back to Dubai.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic Hotel and Service

Posted 15-Apr-2014
The moment we arrived our stay was perfect. The staff and service were impeccable. We eat two nights in the Indian restaurant food was delicious and service superb. Pool area is nice, hotel perfect location. No hesitation in booking again in the near future. Steve & Jan
Comment from Hotel Management
06-Jul-2014 by Michael nugent, Hotel Management
Dear Steve and Jan, Thank you for sharing your wonderful review on your recent stay. I was extremely pleased to read you enjoyed your stay to such extent especially our Chor Bazaar Restaurant, hotel facilities and the service provided by our team. I will make sure to personally share your kind comments with them. We thank you for your recommendation and look forward to welcoming you back during your next visit to Dubai. Best Regards, Michael Nugent General Manager