Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sunny Southport

Pure unadulterated luxury - don't hesitate to book

Posted 18-Jul-2014
Pros: The rooms were divine - huge!!! The whole ambiance was just perfect.
Cons: Slight niggle - it would have been nice to have a bigger bath or a free standing bath.
Location: The only slight criticism is that on the Palm you do not have a shopping mall - however it is very reasonable to get a taxi to mall of the emirates.
Beds so good that you did not want to get out of them. Kitchen - everything you could need to cook a three course meal if you so desire. Living and Dining areas extremely spacious. Well maintained and incredibly spacious.
5 out of 5
Recommended
for Everyone
by uzi from uk

Luxury hotel with private beach

Posted 02-Jun-2014
Excellent hotel with very friendlt staff. Nice n clean. Only down side was their own restaurant food was expensive
4 out of 5
Recommended
for Everyone
by vladimir lenin from moscow

Nice hotel, food choice could be larger

Posted 31-Mar-2014
We stayed a week, together witha son. Personnel is servicing, hotel is good, beach is perfect.
4 out of 5
Recommended
for Families
by Meshal from Kuwait

Not Bad Hotel

Posted 05-Mar-2014
Pros: It's at the Palm. The Balcony.
Cons: The corridors flooring should be carpet.
Location: Atlantis Hotel, Atlantis Water Park, swimming with the Dolphins, Atlantis aquarium.
I like the Hotel, but it was below my expectations. Friendly Staff, but the Lobby and the Room wasn't at the Level of the Luxurious that we know about Kempinski Hotels. the beach is on the Creek, and l loved the landscaping.
5 out of 5
Recommended
for Families
by alex from england

Very modern plush hotel and apartments

Posted 23-Feb-2014
Pros: Excellent hotel, but what made it so good was the excellent staff and customer service.
Location: On the crescent of the palm jumeirah. Taxis no problem into dubai. We walked 1mile to the Atlantis water park.
One week holiday in February with teenagers. Room excellent. Pool, beach side cafe and beach wonderful. Staff very attentive. Beach bar / cafe does a small range of lunchtime food but all that we had was well prepared. Hotel looks great. Spotlessly clean. Room always kept clean. Gym a little small but again spotless and never overly busy. One truly fabulous evening meal in the restaurant. We would go back just to eat there again.
5 out of 5
Recommended
for Everyone
by Sheila from Yorkshire

More than a 5 Star Hotel

Posted 09-Feb-2014
We would like to award this hotel 6 stars, especially the staff. Nothing was ever too much trouble and the facilities perfect. We will be back!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Holiday

Posted 14-Dec-2013
Pros: Space, Style and Staff.
Cons: Cannot think of anything.
Location: Swimming Pool and Beach. Easy access to nearby resorts/waterparks. Straightforward taxi drive to malls.
Upgraded to 2 Bedroom Superior Suite on first day while waiting for room so great start and enjoyed the whole hotel experience looked after us very well, good for our 20 month boy and had no issues or problems.
3 out of 5
Recommended
for Everyone
by A verified traveller

Is goog

Posted 09-Dec-2013
The rooms is not nice, it is normal
5 out of 5
Recommended
for Everyone
by A verified traveller

Kimpinski Hotel The Palm Jumeira

Posted 27-Nov-2013
Pros: Big rooms with great facilities and nice touches. Made stay feel very homely. Some opulence of Dubai with the usual comforts.
Cons: Ability to have two hot showers at the same time.
Location: As Dubai is still very much under construction this hotel is somewhat removed and not a lot nearby, is a long taxi ride to and from anywhere.
Overall the hotel facilities and staff were excellent. Only complaint was that sometimes the concierge were unable to assist us with making activity bookings and a little unsure of some things around the area. Also in the two bedroom apartment it was not possible to have two hot showers at the same time, one would go cold.
5 out of 5
Recommended
by Charlie from USA

Nicest hotel I have ever stayed at

Posted 27-Nov-2013 on Hotels.com
See review title. Sarah at front desk was exceptionally helpful.