Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Melbourne Australia

Luxurious hotel

Posted 14-May-2015
Pros: Luxury, bathroom and kitchen amenities great and plentiful Great food and in-room dining Very friendly staff
Cons: As a family I'd like to see more kids activities or a more interactive pool area with a slide or a fountain or beach toys or anything alike
Location: Location was secluded but new A fair bit away from the city but that didn't bother us as we wanted to relax Close by was an awesome waterpark
Stylish and clean hotel Friendly and approachable staff
3 out of 5
by A verified travellerfrom kuwait

Posted 21-Apr-2015
The hotel rooms was so simple comparing with the price , the hotel pool its small
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Family beach holiday

Posted 13-Apr-2015
With 3 children ranging from age 4 to teens, we find it difficult to find hotels which can accommodate us in a family suite. The Kempinski 2 bed room suite was very spacious and we all had a very enjoyable week. The service is excellent andq staff are very helpful. Food and drinks do seem rather expensive by UK standards in Dubai and the Kempinski is certainly no exception to this. But we very much enjoyed our two experiences at the new Beach Restaurant.
2 out of 5
by A verified traveller

Enttäuschend: Baustelle direkt nebenan

Posted 11-Apr-2015
Pros: Stil und Sauberkeit
Cons: Expedia nein, Kempinkski ja
Baustelle direkt nebenan, Kran ca. 70 Meter entfernt, die Bauaktivitäten waren deutlich spürbar. Ausblick auf die Lagune durch Villen sehr eingeschränkt. Ansonsten alles vom Feinsten.
4 out of 5
Recommended
for Families
by A verified travellerfrom Leipzig

1A Hotel!!!!!!

Posted 31-Mar-2015
Pros: Ambiente und Lage
In Dubai werden wir in den nächsten 10 Jahre nicht mehr Urlaub machen!!!!!! Wir haben die bewertungen in Internet alle gelessen,aber diese Preise haben wir nicht erwartet,alle schreiben überzogene Preise ,aber keiner schreibt genau was.Was für einer zur Teuer sei ist für andere normal.Es ist ein 5 Sterne Hotel und wir haben schon erwartet das es nicht bilig sei.Das essen war spitzenklasse,der Service auch.Aber für ein Teller Nudeln 25 EUR zu bezahlen ist heftig !!!und das ist das biligste auf die Karte.Ein Hauptgericht unter 50 EUR gibt es nicht!Eine flasche Wein unter 50 EUR gibt es nicht.Ein Kugel Eis am Pool kostet 5 EUR,ein Glas Proseco 0,1 kostet 15 EUR,Ein Glas Wein auch 15 Eur. Wir sind Menschen die im Urlaub nicht sparen und gern Essen gehen ,soviel vie in diesem Urlaub haben wir fürs Essen und Trinken noch nie ausgegeben.Und über Geld haben wir noch nie so viel geschprochen. Der Hotel ist hauptsäschlich benutzt von Menschen die in Dubai geschäftlich zu tun haben und von Nänys die deren Kinder betreuen.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stockholm

Fantastisk hotel nära stranden o jätte fint

Posted 30-Mar-2015
Underbar resa o jätte bra service. Kids club va superbra, tack till Nora o Alona! Rent o fint, god a la carte! Däremot för dyrt! O pool menyn skulle behövas förbättras! I övrigt bland de bästa resorna vi gjort till Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland

Great hotel with an accommodating staff

Posted 29-Mar-2015
Pros: The staff at this hotel made our stay memorable.
Location: The hotel is a little far removed from major shopping or attractions except for the water park at the Atlantis, otherwise it is a 20 min taxi ride.
Our stay was everything we hoped it would be. The hotel staff was very friendly, helpful and attentive to our needs. Our room was very clean, comfortable and well kept as was the entire facility The pool and beach area were well organized, serviced and nicely furnished.
2 out of 5
by A verified travellerfrom Italy

Not comparable with others Kempinski

Posted 27-Mar-2015
I been in others Kempinski and personally I find this one not comparable with the others, for Example Berlin Adlon Kempinski this is 10 thousand better!!!! sorry but I think this of Dubai is not a good 5 star hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Abu Dhabi, UAE

Luxurious accommodations on the Palm

Posted 20-Mar-2015
Pros: Its beautiful accommodations
Cons: General service
Our Kempinski Residences apartment was beyond beautiful and luxurious, with every amenity included. The lovely staff member who checked us in (Regina?) continued to take care of us for the duration of our short stay. Service, in general, could use a bit of sprucing up, with waiters being slow, restaurant greeter giving incorrect information.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom riyadh

Friendly staff

Posted 05-Mar-2015
We booked for two nights and thought when booking that it is a hotel to find out that it is more of an apartment hotel. My fault for not checking that fact before booking. Suite was huge for two of course. It can easily sleep 6 so imagin the amount of space we had. Despite all that, we didn't enjoy our stay because of few things. One. We like hotel lobbies and the buzz it gives which is not the case here, second, not many dining options limited to one only and a bar.