Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Wash DC

The hotel was very nice. I got a bigger room

Posted 19-Dec-2014
Pros: The hotel Christmas decoration was nice. The carpets were beautifull
Location: It was a nice location. To the Gold Zouk. The airport & the Mosque. There are many nearby restaurants.
The hotel was nice & comfortable. The staff was very helpful & nice I got a bigger room than what I requested which was very nice. The location was good Complimentary drinks where fine. I will come to this hotel Mercedes
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Geneva

super hotel proche de l'aéroport

Posted 17-Dec-2014
Location: Village de restaurant et de pub juste à côté de l'hôtel
Très bon acceuil et superbe chambre. Bien pour être proche de l'aéroport
4 out of 5
Recommended
for Everyone
by A verified traveller

Modern hotel

Posted 29-Nov-2014
This is a very modern hotel with large rooms, beautiful pool and outside area. The breakfast was excellent. The lighting was ultramodern, but difficult and inconvenient to use.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Düsseldorf

Absolute Empfehlung für Dubai

Posted 27-Nov-2014
Pros: Der tolle, freundliche Service, die luxuriösen, bestens ausgestatteten Zimmer, gepflegtes internationales Publikum, reichhaltiges Frühstück bis 11 h;
Cons: Nur 2 x Strandbesuch kostenlos beim Partner-Hotel Jumeirah Beach etwas kleinlich. Qualität der Drinks in der Rooftop Bar.
Location: In der Nähe des alten Teils von Dubai, Deira, sehr nah zum Flughafen, aber keine Lärmbelästigung, Metroanschluss 10 Min. zu Fuss entfernt.
1 Woche Aufenthalt zum Golfen und Relaxen. Hotel liegt zwar etwas abseits der heutigen "Hotspots" von Dubai, ist aber gut angebunden (Metro, allgegenwärtige und günstige Taxis in Dubai), entschädigt aber mit Qualität in jeder Hinsicht und war jeden Euro wert. Golfplatz quasi gegenüber, wenn auch ein Taxi bemüht werden muss (Überquerung Schnellstrasse). Libanesisches Restaurant 5 Min. zu Fuss vom Hotel, Al Hallab, quasi keine Touristen wegen fehlender Alkohol-Lizenz, aber Essen ein Traum, unbedingt hingehen und wohltuend preiswert im ansonsten nicht bangen Dubai; 60 € zu Dritt mit Getränken, Kaffee, Dessert, arabisches Essen, unverfälscht vom Feinsten, kein Touri Schnick-Schnack!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Angola

Beautiful hotel

Posted 23-Nov-2014
Pros: The pool and the view
Cons: Hot water system, I had no hot water! They've tried to fixed but for some reason it wasn't working.
Location: You can easily take a taxi to go the nearest attractions such as the Mall of the Emirates
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom UK

City break in Dubai.

Posted 23-Nov-2014
Pros: Buffet breakfast was very good and the staff were always very pleasant and helpful.
Cons: Provide an extra shuttle bus service in the afternoon.
Location: Very handy for the airport and the shopping malls.
We were very impressed with the size of the room and the complimentary soft drinks. Included in our stay was a trip to the wild wadi park and a trip to Jumeirah Beach which were very good.
2 out of 5
by A verified travellerfrom Australia

Would not stay at this hotel again.

Posted 22-Nov-2014
Had booked a non smoking room months prior to arriving. Upon arrival was told we had been allocated a very nice room that had been sprayed to cover up the smoke smell. I advised this was not an option. A smoking room cannot be changed to a non smoking room with air freshener. We were allocated a room on the 9th floor. We found there was no hot water. Someone came to fix it but we had to run the hot water tap in the bath to get hot water in the shower. This only worked once. For the 3 nights we stayed there we only had one shower with hot water. We did not locate coffee making facilities until our second night as it was hidden behind a mirror that would not open easily. Air conditioning blew straight onto our heads in bed even on low fan setting. Cost of breakfast in hotel expensive.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Excellent as a base to relax and explore Dubai

Posted 17-Nov-2014
Pros: Apart from the excellent location and 5 star accommodation it was the extremely friendly and helpful attitude of the management and staff.
Cons: The outside restaurants and bars were poorly lit, so dark you could not read the menu, see your food or even pay the bill without a torch.
Location: Central location,you could access most things including airport, malls, golf main & tourist attractions very quickly either by free tour bus or taxi.
Arrived couple of hours early before 3pm check in due to flight times. Room was quickly made ready and we were allowed in without charge. Staff were extremely helpful and any minor faults reported were attended to immediately. Roooms were spotless and well maintained. The hotel is in central location ideal for exploring Dubai but with lovely facilities to relax after a tiring day. Free access is available to other Jumeirah hotel facilities including the beach with tour bus. The package was excellent value with 20%food and beverage discount. Overall I would have no hesitation in going back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Not What We Bought

Posted 12-Nov-2014
The Expedia site said that breakfast was include. Everything else on the Expedia site when we booked was provided by the hotel, not breakfast. The hotel saw the listing but said it was Expedia's issue not theirs. Who was right? Breakfast was one of the reasons we chose the hotel. Otherwise, we loved the hotel. The staff could have done a better job explaining that we needed tickets from them for the beach. But, we did get in. The hotel is 2 blocks from the light rail even if we did not use it. If you like beer, it is behind an Irish pub.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Global Traveller

Moden and Chic

Posted 07-Nov-2014
Beautiful hotel with modern amenities and rooms however location only suits travellers wanting to be close to the Airport