Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by H A from michigan

Nice hotel over rated

Posted 09-Apr-2014
Pros: Beach was great, view is great,
Cons: Too expensive Food expensive poor variety Rooms needs modern furniture There is no shuttle for such big and expensive hotels
Location: Nothing near by you have to take taxi for any where about 20 to 40 m from the hotels
It was ok room are average, bath rooms design not great,tv outdated in rooms Furniture old style Food too expensive, not that great, wine selection are poor and expensive Break fast Buffett for too adults and two children's more than $200. Hotel is far away from city Center For costing more than $720 should get complimentary breakfast Food by wild wadi not good
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 03-Mar-2014
Great place to be, the view of burj al arab all the time it's perfect
5 out of 5
Recommended
for Everyone
by Sean from ipswich UK

Fantastic hotel, right on the beach

Posted 02-Mar-2014
Amazing location, excellent experience and lots of amenities and things to do. Staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by Jo from Horsham, West Sussex

Brilliant hotel, food, staff, fitness centre beach

Posted 19-Feb-2014
Pros: Everything
Cons: Nothing much!
Location: Fitness centre right on site. Great beach and watersports. Local shops. Malls very close. Camel racing about 40 mins away. Lots of things to do
Truly great holiday. Hotel is magical and on the beach. Delicious food and huge choice. Lovely bar area. Rooms are wonderful - had a great view of the beach and marina. Wonderful fitness centre. We enjoyed the lap pool and the running trails. Staff cant do enough to help
5 out of 5
Recommended
for Everyone
by Margaret from Kapiti, New Zealand

Absolutely gorgeous hotel.

Posted 17-Feb-2014
This is easily one of the best hotels we have ever stayed in. The location is great, the room was big and had an awesome view and incredibly clean and well maintained. 5 star luxury at its best.
5 out of 5
Recommended
for Everyone
by Carol from Glasgow

Fantastic

Posted 16-Feb-2014
Stayed at this hotel to celebrate my 40th birthday. Did not get off to a good start as the hotel forgot to confirm our private transfers from airport and had to travel by taxi. However, overall we really enjoyed our stay at this hotel, facilities were fantastic, food was good and staff were very helpful. They hotel help make my birthday special with the card and cake etc in my room. I would go back to this hotel.
5 out of 5
Recommended
for Everyone
by Carol from Glasgow

Fantastic

Posted 16-Feb-2014
Stayed at this hotel to celebrate my 40th birthday. Did not get off to a good start as the hotel forgot to confirm our private transfers from airport and had to travel by taxi. However, overall we really enjoyed our stay at this hotel, facilities were fantastic, food was good and staff were very helpful. They hotel help make my birthday special with the card and cake etc in my room. I would go back to this hotel.
5 out of 5
Recommended
for Everyone
by h from uk

The very best of a modern hotel

Posted 10-Feb-2014
Pros: The impeccable attentive service, friendly staff , deilcious food and design of the hotel. Even on the beach goodies, water, flannels etc.
Location: The free shuttle service took you to shopping malls. Water fun on site. Trip to tallest building in the world.
On arrival in this magnificent structure of a modern hotel we were told we had been upgraded to an executive suite on the 13th floor. The room was stunning with every modern convenience money could buy. Even the curtains opened by pressing a button. The floor to ceiling window overlooked a pristine white sandy beach and the iconic Burj Al Arab sail hotel. The service and food were the best we have experienced. Recommend going for the Executive package which includes breakfast, afternoon tea and drinks and canapes( 6 - 8pm). The food otherwise is pricey.
5 out of 5
Recommended
for Everyone
by Brian from Panama City, Panama

Beautiful hotel on the beach, great service

Posted 05-Feb-2014
Pros: Beautiful, great location, great staff
Location: Close to 7 star hotel and Palmera Island
we arrived at 6am and the hotel staff was very helpful getting us a room
5 out of 5
Recommended
for Everyone
by Barry from Cornwall

Outstanding service and location

Posted 16-Jan-2014
Pros: Rooms, beaches, restaruants, executive pool, lounges, customer service.
Cons: Nothing
Location: Absolute beachfront overlooking the Burj Al Arab. The souk at the Madinat is a short buggy ride away, the Mall of the Emirates is 15mins by taxi
Have been going back to the JBH many times now over a period of more than 10 years. It never fails to deliver in every way. Customer service is outstanding, as are all rooms and suites. The choice of restaurants and facilities on site mean that you don't really have to leave the hotel complex. Top tip is to opt for the Club Executive option - the benefits far outweigh the costs. Be warned, after staying here all other hotels seem to lack the edge that this hotel has.