Ratings based on 380 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom vd G

Absoluut tophotel - daar moet je heen !

Posted 17-Dec-2014
Tophotel - supergrote kamers- brandschoon Superligging Zeker voor heehaling vatbaar
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Can't wait to return next year!

Posted 15-Dec-2014
Couldn't write enough to explain the wonderful week we spent here! Food, all facilities, rooms, staff and everything about this hotel was great! Catered for our toddlers every need which was also a godsend. Children's pools were perfect for her.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham UK

Exceptional hotel with its own private beach

Posted 12-Dec-2014
This is a truly exceptional hotel where you will experience very high quality customer service. It was a very positive experience for us.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Anger, Bayern

Geniale Lage, grossartiger Service

Posted 10-Dec-2014
Wir hatten ein Executive Zimmer gebucht und der erhaltene Gegenwert war unglaublich. Der Check-in um 8:30 Uhr in der Früh wurde im 27. Stock in einer kleinen Lounge während einem kostenlosen kleinen Frühstück durchegführt. Ganz relaxed und freundlich mit Blick auf den Burj al Arab. Ein Buttler führte uns dann in unser Zimmer wo die Koffer schon bereit standen. Der Zugang zum Executive Pool ist auch einmalig. Man liegt dort mit den Gästen des Burj al Arab. Handtücher werden zur Liege gebracht, ebenso gekühlte Wasserflaschen und hin und wieder ein Eis. Das Frühstücksbuffet am Strand ist sehr, sehr gut - die Terasse direkt am Strand mit Blick zum Meer hin - der Hammer. Super toller Fitnessbereich, extrem freundliches Personal - rundum - ein tolles Hotel unter excellenter Führung auch sehr gut für Familien geeignet.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aberdeen

Great hotel with its own private beach and pools

Posted 02-Dec-2014
Great location and top class 5* hotel only down side was price of certain items like sweets , over. Four pounds for a kit-kat ? Rooms could do with more electrical sockets especially by the bed side units Other than that enjoyed the time there and would go and stay there again
4 out of 5
Recommended
for Couples
by A verified travellerfrom London

First time in Dubai

Posted 01-Dec-2014
Pros: Very nice beach and pools. View from our room was amazing and Wild wadi access was all inclusive.
Cons: Not happy with the check in process. We reached there 9 in the morning and we were told that our room is not ready and we had to wait for 2 hours.
Location: Very close to Emirates mall and hotel provide free shuttle service to and from mall. Next to Burj Al Arab hotel.
Good experience will go again and hopefully this time we won't have to wait for 2 hours in lobby to get our room
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel de excelente calidad!! Muy recomendable

Posted 24-Nov-2014
La ciudad y el hotel de primera inolvidable experiencia
4 out of 5
Recommended
for Everyone
by A verified traveller

prima voor gezinnen

Posted 04-Nov-2014
Pros: waterpret
Cons: niets
Location: nvt
uitchecken duurde lang, koffers ophalen duurde lang; voor de rest voortreffelijk
2 out of 5
by A verified traveller

Preis vs Leistung stimmt nicht.

Posted 03-Nov-2014
Pros: Die Lage, zum Strand und Wasserpark.
Der Service hat nachgelassen. Für ein 5-Sterne-Hotel bei diesen Preisen kann man mehr erwarten. Es waren viele kleine Dinge: - Frühstücksbüffet teilweise nicht schön präsentiert, oder bspw. mit getrocknetem Käse - Service beim Fühstück langsam. - Bedienung am Pool langsam, über eine halbe Stunde Wartezeit. Das Bestellte teilweise vergessen. - Keine "offiziellen" Taxis über längere Zeit vor dem Hotel, nur Limousinen, die teurer sind. - Badezimmer mit Alterserscheinungen: Flecken in der Dusche etc. - Tresor im Zimmer immer noch der gleiche wie vor über 10 Jahren: zu klein, ein Laptop kann man nicht verstauen. - etc. Es sind kleine Sachen, aber für den Preis, nicht akzeptabel.
2 out of 5
by A verified travellerfrom Riyadh

Total disappointment

Posted 11-Oct-2014
Pros: balcony view was splendid. beach and pool side facilities and services are outstanding.
Cons: catering at the club. limited variation and poor quality. also having babies, toddlers and kids in the house where alcohol is served is wrong.
Location: location is not close to any shopping or entertainment facilities.
RESERVED room was not available as expected upon arrival. Delay in attending to room service happened repeatedly and with every service we requested during our stay. We witnessed total disrespect of privacy. We were "insistingly" awakened by staff calling and knocking on our door asking to clean our room when we had the do not disturb ON!!!! Regular cleaning services were not impressive at all. The rating of your Hotel requires meeting a minimum standard of English speaking staff even at the minor job levels. After calling housekeeping every time, we still had to use sign language to explain that we needed a tooth brush and a trash bin and an ice bucket!!!! WildWadi should have a kind of capacity limits.. and safety regulations should be strictly applied.