Ratings based on 479 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Australia

Nice hotel, beach and pool are very handy.

Posted 10-Sep-2014
Pros: The bed was very comfortable and there was plenty of hot water. The beach area is nice and the buffet was good value.
Cons: Tea and coffee supplies in the room are inadequate as is the 'milk'. I think the carpets could do with a good clean, they are not Hilton standard.
Location: The beach is close. There is a cinema across the road. There are shops and restaurants and it is easy to get to the malls.
This is the second time we have stayed at Hilton Jumeriah and although I think it is now in need of a facelift it is still clean and the staff are friendly and helpful. The breakfast buffet and lunch buffet are good value, no surprises but good selection of food. For a swim and not be swamped by waves and therefore good for childen is the beach area. There is a lot of construction going on but we didn't hear it in our room. Take a taxi to the local metro stop (taxi drivers don't like the fare as is it so short) because construction makes it a long way round to get to. The metro is great and is cheap and clean we took it to Dubai Mall (men make sure you do not get into the women and children only carriages). Dubai Mall is huge and a bit confusing but for a wander round it is not to be missed. The highlight is the evening 'dancing' fountains outside, it is really worth seeing. The hotel is good just to relax in as there are a lot of lounging chairs, some on the beach and some under the trees on the grass. We would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb

Posted 08-Sep-2014
Pros: Great area and all new facilities local nice walks near by
Cons: Nothing springs to mind
Location: New places opening along with metro soon
Wonderful,relaxing and all staff very helpful Just what my family needed A great experience
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location right on the beach

Posted 08-Sep-2014
Hotel is in a great location right on the beach. Staff in the hotel were great and very accomodating. The range of food at breakfast is amazing. Rooms are in great shape and more than suuficient for a short stay. The only down side was the amount of construction going on around the hotel and in particular with the rooms that face the road. This could be a little noisy at times (but limited) and rooms facing the sides of the hotel were not impacted. Obviously not the hotels fault and everything else to do with the hotel was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveller

A very pleasant stay

Posted 07-Sep-2014
Overall a very good place to stay. The hotel and its staff were excellent and the location is great for vacations .
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Good hotel in ideal area by the beach.

Posted 05-Sep-2014
Pros: The hotel is ideally located, the service and selection of food and drinks were excellent.
Cons: The hotel is very popular and therefore very busy, however the reception welcome could have been better. I got the impression that if we booked direct
Location: The location is great and not that far from most attractions. Taxi's are reasonable and frequent good service
We did witness numerous problems when we arrived and had to move rooms. There was no welcome package and we therefore missed out on some hotel deals/ discount vouchers. The service manager for the Hotel was very helpful and apologetic and made our stay better.
2 out of 5
by A verified traveller

Needs a desperate revamp

Posted 02-Sep-2014
My first stay at Hilton was ten yrs ago and nothing has changed ie the decor.I also stayed at the residence last year The pool is far too small As this was my third visit and I was celebrating my 30th anniversary I expected more.Bathroom very poor ie shower in a bathtub should have a rain shower To sum up Location brilliant the hotel very poor for 5 Star
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic location for the beach

Posted 02-Sep-2014
Pros: Clean, tidy rooms with an excellent view of the beach. The swimming pool was very clean with the sun beds washed very night.
Cons: Transfer shuttle from the hotel to the airport.
Location: The Hilton is near several restaurants from fast food to currys. It is a 10 minute walk from the train station and a minutes walk away from the beach.
The hilton JBR is in the heart of the walk. Fantastic view of the beach. The staff at the Hilton are fantastic, I travelled with two young children and the Hilton went out of their way to accomadate us. We would defiantly stay their again.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Happy Hilton

Posted 26-Aug-2014
Pros: Great staff and good facilities
Cons: Need to provide complimentary Wi-Fi; in this day and age it is a necessity for travellers and not a luxury.
Location: A lot of shops and places to eat. A Reel cinema next door showing English movies. Beach right behind the hotel with a lot of water activities.
Had a wonderful stay at the Hilton. We booked two Executive Rooms that gave us access to the Executive Lounge. Staff generally were excellent and Executive Lounge staff, in particular, brilliant. The Executive Lounge serves food/snacks all day and you have to be very disciplined not to eat too much; alas we were not! Hotel facilities are very good. Clean and comfortable rooms, prompt room service, excellent gym and super private beach with a couple of pools nearby. The complimentary dates in reception are irresistible and on most days we got a free slice of coconut sponge cake after our room was serviced. Lots of places to eat nearby and a very good value supermarket across the bridge joining the hotel to the apartments. There is still a lot of construction going on in the vicinity and when this is completed in the next couple of years the "Walk" will really be buzzing. The hotel is quite a way from the town centre; costs about AED 60/70 by taxi. The Metro is very cheap and about a fifteen minute walk from the hotel which is not really viable in the summer sun. Quite a lot of road works nearby which can mean it takes a long time for a taxi to reach the hotel. A couple of hotel gripes; we asked for adjoining rooms when we booked and again a week before arriving but rather disappointingly we were given rooms two floors apart. Also Wi-Fi at AED 100 per day is extortionate.
5 out of 5
Recommended
for Everyone
by A verified traveller from staffs.uk

Best position on JBR

Posted 18-Aug-2014
Pros: Position
Location: New seafront being developed with some excellent restraunts.
Staff are most welcoming and cannot do enough to please.
4 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool UK

Staff excellent, nothing too much trouble.

Posted 10-Aug-2014
Pros: The location,
Cons: More sun beds around the pool area.
Location: Situated on The Walk, plenty of nice shops and places to eat.
Enjoyed our 8 day stay. Although it was exceptionally hot.