Very nice well run hotel. Excellent staff in all departments. Fantastic sized rooms with fully fitted kitchens and laundry rooms. The hotel bars and restaurants are very expensive but on the hole the quality is good and the service is faultless. Beach BBQ is very poor and very expensive avoid this.
Due to location it is sometimes difficult to get a taxi. Do not take the Lexus cars that are offered they are a rip off. This applies to everywhere in Dubai. If you have to,agree a set fare before starting your journey and do not use the meter. Our teenage daughter and her friend were charged 200 dirhams for a trip fom the Dubai mall to the hotel !
We stayed at the Atlantis for 3 nights last week. The hotel scale, luxury and services dwarf any other I have seen in this part of the world.
With 19 restaurants, a huge beach, an aquapark and an awe-inspiring aquarium, the hotel offers something for everybody.
The service is excellent, the rooms are super clean, serviced twice a day and te view from both sides of the hotel are stunning.
The only drawback is its location, far from downtown and the city attractions. Other than that, the hotel is definitely recommended.
Check-in and check out went very smoothly. The room and the facilities are clean and very nice. The staff at the small coffee shop in the lobby was particularly nice and helpful. Concierge did a good job with all our odd requests. There is a shuttle provided by some of the near-by malls that is handy. The location was perfect for us and the business we had to attend to.
We loved this place. The rooms are large and well decorated. The two story villas in the complex look out on lagoons. Each villa has a butler who can help you with any needs plus the large Al Qsar hotel is the official "lobby" for the villas if you need a taxi or other central services of a hotel. You feel very private, but don't sacrifice services. Much nicer than staying in a high rise.
Fantastic hotel!! Only a short drive from the airport (about 20/25mins)!! On arrival the staff were very helpful with check in and informing us about facilities etc! Room was huge and gorgeous!! Large balcony, huge bathtub and seperate walk in shower!! So much space throughout the whole room...luxury!! Hotel had 6 lifts so never had to wait to get places!! The pool and beach area were very clean and beds weren't on top of each other!! The pool/beach staff were fab...helpful and brought us drinks and food quickly!! The view from the beach was gorgeous...right into the sea, and Dubai towers etc!! Breathtaking!!
The brunch at flow restaurant on the Friday was amazing and well worth the visit and money!! Food was fantastic and mojito's were yummy!!
We didn't eat at any other restaurants at went out into Dubai every night to eat and explore but can imagine the food in the restaurants would be fab!!
Overall an amazing hotel and will be definitely going back next year!!!
I booked this hotel as a surprise trip for my husbands 50th birthday. From the moment we checked in the staff have been great, never too busy to help you and very polite.
The facilities at the hotel including the use of the water park are great.
We had an ocean facing room which was massive, very clean and we couldn't fault it at all.
They even left a bottle of bubbles and a large chocolate cake to celebrate my husbands birthday which we thought was a lovely touch and very much appreciated.
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