Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom Basingstoke UK

Comfortable hotel with easy access to all of Dubai

Posted 01-Mar-2015
We did a great deal of research before deciding on this hotel. We wanted something that was easily accessible from the airport, and gave easy access to old Dubai the burj Khalifa and the palm. The hotel is a 5 minute walk from Emirates towers metro station, which gives easy access to everywhere you need to go. The room was quiet and comfortable, the pool was a little noisy due to the proximity to the main road, and the staff were awesome. There are lots of good places to eat, that cost a lot less than the hotel restaurants, we didn't have breakfast in the hotel, instead ventured to Coco's where we found breakfast for all 3 nights for less than the cost of 1 at the hotel.
4 out of 5
for Everyone
by A verified traveller

I Love this hotel

Posted 26-Feb-2015
l enjoyed my time in this hotel Its very nice good staff Good room Sure am coming again.
2 out of 5
by A verified traveller

Not good

Posted 24-Feb-2015
Pros: The people did try and were as helpful as possible.
Cons: Electricity and internet access is needed
The internet did not work for two days. The electric out let next to the desk, had no power. I use to stay at this hotel 3 to 4 times a year in the late 1990's and early 2000's. Would never stay there again.
3 out of 5
by A verified travellerfrom Oman

Very good Location

Posted 23-Feb-2015
Pros: Location
Cons: Receiption staffs should should get training abount how to welcome the guest
Location: easy access everything
I had a good experiance while i was their except the attitude of receiption staffs. I am one of the freequent traveller to Dubai previously i stayed in different hotels, in all hotels reception staffs are very friendly and lovely behaviour but hear i didnt find that. Crown plaza Oman reception staffs are very good.My request to the Management team, kindly ask them to be frienldy with your Guest . if you do so i think Crown Plaza Sh Zaid Road will be one of the most preferrable hotel
4 out of 5
for Everyone
by A verified travellerfrom 関東地方


Posted 22-Feb-2015
Pros: ・複数のレストランが利用できること ・2Fのステーキハウスを利用したがおいしかった ・ジムが広く設備が整っており快適
Cons: これはホテルの責任ではないと思いますが、expediaから予約の情報が届いておらず、ロビーで30分以上待つことになった。確認が取れたので良かったものの、もしこれが繁茂期で確認が取れなかった場合、現地で部屋がない状態になる場合もありえる(カード経由の支払いは1ヶ月以上前に決済済)。
Location: ドバイメトロの駅に近いため、ドバイモール、空港の移動に便利。また、タクシーの値段も安く設定されているため、移動について困ることはない。
・エミレーツタワー駅から近く、展示会場へも徒歩圏内(15分程度) ・常にタクシーが待機している。また、空港への無料のシャトルバスが利用できる(一時間に1本程度?)
5 out of 5
for Everyone
by A verified travellerfrom new south wales australai

Ideally located

Posted 22-Feb-2015
The hostel was ideally located for us, shuttle service added value. Staff very attentive and helpful.
5 out of 5
for Everyone
by A verified travellerfrom NEWZEALAND

Excellant hotel

Posted 17-Feb-2015
Pros: It is very near the metro.
Cons: very nice place to stay in.
Location: very convieniant location.
This is a very comfortable, well maintained place to enjoy with very friendly staff,
4 out of 5
for Everyone
by A verified travellerfrom atlanta

As advertised

Posted 09-Feb-2015
Loved the restaurant and nightclub options on lower floors. Many options including Irish Italian and Arabic restaurants. On the busy Dubai road and walking distance to the train station and restaurants around. Safari and other tours come to pick you up if requested. The swimming pool facing the main road. Very clean. Staff is very helpful. The only problem is the poor wifi
4 out of 5
for Everyone
by A verified travellerfrom Huddersfied Yorkshire

Good location between two metro stations

Posted 08-Feb-2015
Pros: The hotels location is a great plus and there was nothing wrong with the service of the facilities that are available.
Cons: I would make it known that there is a choice of two types of breakfast one very expensive the other quite reasonably priced.
I spend four nights at the hotel as a birthday treat for myself. My two daughters, joined my wife and I for the birthday break. Although we did not spend much time in the hotel, when we were in the hotel we had little to complain about when we had to access the facilities. Compared to other hotels that we visited the Crowne Plaza Hotel was clearly an older hotel but it lacked nothing that we needed for our short stay. There was a choice of an expensive breakfast or a reasonably priced breakfast in one of the bars at the hotel. Unfortunately, no one mentioned this when we enquired about breakfast. A nice at the end of our stay surprise was the free shuttle bus to the airport.
4 out of 5
for Business Travellers
by A verified travellerfrom kuwait & uk

very well situated for tourists and business

Posted 28-Jan-2015
Pros: food & drink
Cons: taxi rank outside too busy not enough room in front of the main doors
very good hotel for food and drink , lots of it everywhere