Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hampshire, UK

Great base to explore Dubai

Posted 11-Nov-2014
Pros: Everything!
Cons: Nothing really
Location: See above
One of Dubai's older hotels, the Crowne Plaza enjoys a great location in down town Dubai, being a short walk to the local metro station and therefore having easy access to all areas. The service is excellent, with friendly and efficient staff who go out of their way to make you feel welcome. We found the hotel and rooms to be well maintained, clean and comfortable, with an excellent and varied choice of restaurants and bars. The outdoor pool area and bar are well staffed, safe and secure, with a good number of sunbeds and never overly busy. Complimentary wifi was a bonus, but you can pay for higher speed access if you need it. All of this enabled us to have the best of both worlds, taking in a number of trips but also getting much needed r&r using the on site facilities. Burj Khalifa is a must see and dinner on Bateaux Dubai was superb, as was dinner at Burj Al Arab - but be prepared for a hefty bill! All in all, an excellent hotel and thoroughly recommended.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kuwait

The hotel was very nice and good customer service.

Posted 24-Oct-2014
Pros: Everything
Cons: Nothing need to be changed
Location: The Dubai Mall and the Tower is real close.The Big Bus tour located at the mall and there easy pick up from hotel for Desert Tour also Dinner cruise
Everthing was great close to the mall and easy access to the sites.
Comment from Hotel Management
26-Oct-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay. We are pleased that you were able to enjoy every aspect of your stay. Thank you for your recommendation and we look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom CHicago

Older hotel which has been kept up.

Posted 19-Oct-2014
Pros: Good value for the money. Close to the convention center and near a stop on the new tram.
Cons: They could update the lobby and entrance.
Overall a very nice place to stay. So many choices in Dubai but I always come back here. While the hotel property is older the owners keep it up and it has been freshened up since my last visit. I would recommend this hotel. Based on price, location and staff, this is a solid value.
Comment from Hotel Management
21-Oct-2014 by Georges, Hotel Management
Write your comment.Dear Valued Guest, Thank you for your feedback of your stay at Crowne Plaza Dubai. We appreciate your comments and will be shared with the management and staff. Thank you for your recommendation and we look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

A great 5 star hotel for the business

Posted 05-Oct-2014
A nice hotel next to exhibition centre in the heart of Sheikh Zayed Road. A great place for business trip.
Comment from Hotel Management
10-Oct-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai. We are pleased that you had an enjoyable stay overall. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
by Alex Regaladofrom Chicago

Posted 19-Aug-2014 on Hotels.com
Nice Hotel i would stay here again!
Comment from Hotel Management
25-Oct-2014 by Georges Farhat, Hotel Management
Dear Mr. Regalado, Thank you for your review of your stay at Crowne Plaza Dubai. We are glad that you had an enjoyable stay. We look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bristol

Lovely hotel close to the Metro, and Dubai Mall

Posted 08-Jul-2014
We had a great time at this hotel. They were friendly, straight-forward, helpful and the concierge was so helpful with guiding us about things to do in the locality and how to get to places. The hotel is close to lots of restaurants and is literally 3 minute walk from the Metro stop. There is a shuttle service to the airport, and to Dubai Mall. I would definitely recommend this place to families, couples and those travelling on business.
Comment from Hotel Management
14-Jul-2014 by Georges, Hotel Management
Dear Valued Guest, We are delighted with your review of your stay at Crowne Plaza Dubai. Thank you for your comments and we are glad that you had an enjoyable stay. We hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom middlesbrough uk

Good position

Posted 06-Jul-2014
Good hotel near to rail system and good shopping. Very busy road so no problem with taxis. Great gym.
Comment from Hotel Management
14-Jul-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for your review about Crowne Plaza Dubai. We are glad that you enjoyed your stay with us. We look forward to welcoming you back. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by Lutherfrom Dubai

Lovely Hotel

Posted 19-May-2014
I found the hotel very clean and the staff polite, friendly and helpful.
Comment from Hotel Management
08-Jul-2014 by Georges, Hotel Management
Dear Luther, Thank you for choosing Crowne Plaza Dubai. We appreciate your comments about the hotel and staff. We look forward to welcoming you back. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Business Travellers
by Seanfrom Dublin

Near Dubai trade centre

Posted 05-May-2014 on Hotels.com
On business, travelling alone. Overall very good. Close to convention centre and cabs very cheap. Rooms not huge but have everything. Free wifi a bit slow but can be upgraded. Number of nice restaurants. Glass of Cabernet in Italian restaurant good location for post match analysis.
Comment from Hotel Management
12-Jul-2014 by Georges Farhat, Hotel Management
Dear “Sean”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback. We appreciate your comments about the hotel’s location, rooms, restaurant and Al Fresco. We also have noted your feedback about the wifi. Thank you once again and we look forward to your next visit. Best Regards, Georges Farhat Acting General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Overnight Stay Before Destination
by Rogerfrom Sydney, Australia

Overall very satisfied

Posted 04-May-2014 on Hotels.com
Crown plaza had a very good quality both for staff service and hotel room.
Comment from Hotel Management
12-Jul-2014 by Georges Farhat, Hotel Management
Dear Roger”, Thank you for taking the time to share your feedback about Crowne Plaza Dubai. We are happy to know that you were satisfied during your entire stay. We hope to welcome you back in the near future. Best Regards, Georges Farhat Acting General Manager, Crowne Plaza Dubai