Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

very good hotel

Posted 12-Dec-2014
very good hotel
Comment from Hotel Management
14-Dec-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for your feedback and we are pleased that you had a good stay at Crowne Plaza Dubai. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice terrible internet

Posted 10-Dec-2014
Nice experience; nice people ; great food ; bad internet
Comment from Hotel Management
14-Dec-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza Dubai. We are pleased that you had a nice experience. Thank you for your comments about the food. We also have noted your feedback of the internet access. Please be informed that it will not go unnoticed but will be shared with the management team. In the mean time, we do hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Riyadh

Hotel is the centre of gravity for the area.

Posted 09-Dec-2014
Pros: Proximity to DIFC and WTC
Cons: Nice wooden floors means you can hear every step your neighbour upstairs is taking if they are wearing hard sole shoes and walking around at night.
Location: A lot of great nightclubs are around, and of course the DIFC area.
Great all around location with a lot of night and day events within walking distance.
Comment from Hotel Management
11-Dec-2014 by Georges, Hotel Management
Write your comment.Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza Dubai. We appreciate your comments about the hotel’s location. Your feedback will not go unnoticed but will be shared with the management team. We look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Everyone
by A verified traveller

Very central ideal lcation

Posted 06-Dec-2014
Nice comfortable hotel. Good location friendly staff.
Comment from Hotel Management
08-Dec-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza Dubai. We appreciate your feedback about the hotel’s location and staff. We are pleased that you had a comfortable stay overall. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Toronto,Ontario,Canada

Nice hotel to stay in for business travellers

Posted 01-Dec-2014
Pros: Several top class restaurants , all in the same hotel. Good food and excellent customer service in all of them.
Nice hotel for short stays. Was recommended by one of my business partners. Will stay in this hotel again . Hotel is clean , staff is very helpful. Several restaurants to choose from. Food is very good in each of them.
Comment from Hotel Management
03-Dec-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay. We are happy that you were able to enjoy your stay overall. Thank you for your comments about the variety of restaurants, staff and services. Thank you for your recommendation and we definitely look forward on your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hampshire, UK

Great base to explore Dubai

Posted 11-Nov-2014
Pros: Everything!
Cons: Nothing really
Location: See above
One of Dubai's older hotels, the Crowne Plaza enjoys a great location in down town Dubai, being a short walk to the local metro station and therefore having easy access to all areas. The service is excellent, with friendly and efficient staff who go out of their way to make you feel welcome. We found the hotel and rooms to be well maintained, clean and comfortable, with an excellent and varied choice of restaurants and bars. The outdoor pool area and bar are well staffed, safe and secure, with a good number of sunbeds and never overly busy. Complimentary wifi was a bonus, but you can pay for higher speed access if you need it. All of this enabled us to have the best of both worlds, taking in a number of trips but also getting much needed r&r using the on site facilities. Burj Khalifa is a must see and dinner on Bateaux Dubai was superb, as was dinner at Burj Al Arab - but be prepared for a hefty bill! All in all, an excellent hotel and thoroughly recommended.
Comment from Hotel Management
25-Nov-2014 by Georges, Hotel Management
Dear Les, We are thrilled to read your wonderful review of your stay at Crowne Plaza Dubai. Thank you for your comments about the hotel’s location, staff and service, and the facilities offered. As you have pointed out, we have 13 award winning restaurants in the hotel building. We are glad that you were able to have some r&r during your stay with us. We greatly appreciate your recommendation and we hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kuwait

The hotel was very nice and good customer service.

Posted 24-Oct-2014
Pros: Everything
Cons: Nothing need to be changed
Location: The Dubai Mall and the Tower is real close.The Big Bus tour located at the mall and there easy pick up from hotel for Desert Tour also Dinner cruise
Everthing was great close to the mall and easy access to the sites.
Comment from Hotel Management
26-Oct-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay. We are pleased that you were able to enjoy every aspect of your stay. Thank you for your recommendation and we look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom CHicago

Older hotel which has been kept up.

Posted 19-Oct-2014
Pros: Good value for the money. Close to the convention center and near a stop on the new tram.
Cons: They could update the lobby and entrance.
Overall a very nice place to stay. So many choices in Dubai but I always come back here. While the hotel property is older the owners keep it up and it has been freshened up since my last visit. I would recommend this hotel. Based on price, location and staff, this is a solid value.
Comment from Hotel Management
21-Oct-2014 by Georges, Hotel Management
Write your comment.Dear Valued Guest, Thank you for your feedback of your stay at Crowne Plaza Dubai. We appreciate your comments and will be shared with the management and staff. Thank you for your recommendation and we look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

A great 5 star hotel for the business

Posted 05-Oct-2014
A nice hotel next to exhibition centre in the heart of Sheikh Zayed Road. A great place for business trip.
Comment from Hotel Management
10-Oct-2014 by Georges, Hotel Management
Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai. We are pleased that you had an enjoyable stay overall. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Families
by Motasimfrom Jeddah, Saudi

Nice place to stay, but ....

Posted 25-Aug-2014 on Hotels.com
Good
Comment from Hotel Management
01-Nov-2014 by Georges Farhat, Hotel Management
Dear “Motasim”, Thank you for your feedback of your stay at Crowne Plaza Dubai. We are pleased that you had an enjoyable stay overall. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai