Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 27-Jul-2015
I had a great time staying at Crowne plaza. The hotel staff was friendly and the room was very comfortable. Dubai mall and other places to shop and see were close by. Dubai Marina and JBR was a little far though. The only complain I have is that I accidentally broke an ash tray in the bathroom and the pieces of glass was still scattered around until my last day of stay and I got hurt by one of those pieces lying around. They should pay more attention to cleaning thoroughly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chandler AZ/ columbus, OH

DUBAI

Posted 26-Jul-2015
Great staff over 800 employees Most gracious people.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ski, Norway

Bra hotell!

Posted 24-Jul-2015
God standard, litt slitent, men meget serviceinnstilt personale veier opp for det!
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Great Hotel,Fabulous Staff.

Posted 24-Jun-2015
Pros: Everything
Cons: I think I would be being picky to suggest anything.
Location: Business area with lots nearby.
I stayed in this great hotel for a few days in June,The hotel is in a great position near the business areas and is near to the superb Dubai metro. The quality of the staff is world class and no stone is left unturned and nothing is too much trouble. The restaurants are all of a good standard and meals are good and plentiful. Rooms are standard for this type of older hotel but very clean and a few nice touches such as fresh fruit and free water,also a great selection of TV channels. I would recommend this hotel anytime.
5 out of 5
Recommended
for Everyone
by A verified traveller

Highly recommended for stay.

Posted 09-Jun-2015
I loved it. It is so clean and cofortable. The staffs are very supportive.
Comment from Hotel Management
18-Jun-2015 by Georges, Hotel Management
Dear Valued Guest, We are thrilled with your feedback of Crowne Plaza Dubai. We greatly appreciate your recommendation and we hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 04-Jun-2015
Pros: Location
Cons: Decor
Location: Excellent for business, close the World Trade Centre. Relatively close to the centre of Dubai and the airport too
Hotel felt a little dated, needs a refurbishment to compete with other, newer hotels in the area
Comment from Hotel Management
18-Jun-2015 by Georges, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza Dubai. Thank you for pointing out that we are centrally located. Your comments will not go unnoticed but will be shared with the team. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Fantastic hotel perfect location!

Posted 04-Jun-2015
It had great service! Very happy with the hotel! Good job and great location!!
Comment from Hotel Management
18-Jun-2015 by Georges, Hotel Management
Dear geena, Thank you for your short but sweet review of your stay at Crowne Plaza Dubai. We are pleased that you had a great stay overall. Thank you for your comments about the location and service. We look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
3 out of 5
Recommended
for Everyone
by A verified traveller from 's-Gravenhage

Hotel ontbreekt aan duidelijke bewegwijzering etc.

Posted 03-Jun-2015
Pros: Niet opgevallen dat leuk is.
Cons: Tijdens inchecken duidelijk op papier geven waar wat te vinden is, zoals verdieping vleugel etc.
Location: Op de site wordt duidelijk een verkeerd beeld gegeven van afstand vliegveld naar hotel en de afstanden vanaf hotel naar andere locaties.
Had meer verwacht van uitzicht, helaas als je een kamer in het midden hebt dan kijk je op een hoog gebouw ernaast.
Comment from Hotel Management
18-Jun-2015 by Georges Farhat, Hotel Management
Dear Rudy, Thank you for sharing a review of your stay at Crowne Plaza Dubai. While taking in consideration your feedback, please be informed that there is a disclaimer in the Expedia website that says “Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.” We are centrally located being few steps away from Emirates Metro Station and few minutes away from The Dubai Mall. In the meantime, we hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Business Travellers
by A verified traveller

nice location, close to businss area

Posted 03-Jun-2015
this hotel in very good location at shikh zayed road, near metro station. you can find everything around. i used to walk at night around and still life is running
Comment from Hotel Management
18-Jun-2015 by Georges Farhat, Hotel Management
Dear m.bakro, We are pleased that you had an enjoyable stay overall at Crowne Plaza Dubai and thank you for sharing a review here on Expedia. We are glad that you were able to take advantage of our central location. Thank you for your recommendation and we look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Business Travellers
by A verified traveller

nice hotel , in attractive area

Posted 03-Jun-2015
Pros: the location of this hotel was very good for me
this hotel in very good location at shikh zayed road, near metro station. you can find everything around. i used to walk at night around and still life is running
Comment from Hotel Management
18-Jun-2015 by Georges Farhat, Hotel Management
Dear m.bakro, We are pleased that you had an enjoyable stay overall at Crowne Plaza Dubai and thank you for sharing a review here on Expedia. We are glad that you were able to take advantage of our central location. Thank you for your recommendation and we look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai