Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Sanjive, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Hadi,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Centro Barsha does not reflect the service that we usually provide.Best regards,Timur IlgazCluster General Manager

Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Ms. Shorouk, Thank you for sharing your feedback on Expedia.I sincerely regret to learn that we missed the mark in meeting your expectations. Hence, I checked with my team and they confirmed that the investigation for bed bugs was done through professional company authorized by the government, and there report was clear that the room is empty from any bed bugs, please note that bed bugs, furthermore to show our good intention we offered the complimentary night from our side as gesture and you accept.Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Best regards,Timur IlgazCluster General Manager

Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Jun,Thank you very much for your review on Expedia.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Centro Barsha.Best regards,Timur IlgazCluster General Manager

Dear Mr. Lhoussine,Thank you for your positive review on Expedia.It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests.I am certain that the whole team looks forward to having the opportunity to welcome you back here at Centro Barsha.Best regards,Timur IlgazCluster General Manager

Dear Ms. Elizabeth, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Abid, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Sami, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Ms. Samar, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. I have passed on your compliments to Baraa & George who were most pleased with your gesture.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Hamza, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. I have passed on your compliments to Akbar who was most pleased with your gesture.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Valuable Guest, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Ms. Fatima, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Hermann, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regardsTimur IlgazCluster General Manager

Dear Mr. Erhan, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Valuable Guest, Thank you for sharing your feedback on Hotels.com.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Valuable Guest, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Hesham, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Mr. Ali, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Timur IlgazCluster General Manager

Dear Amy Frances,Thank you very much for the superb review, which is greatly treasured. I would personally like to thank you for taking the time to write your feedback with us at Centro Barsha Dubai hotel by Rotana. We are all committed to deliver the best service and attention to our valuable guests such as your good self and we hope to have the opportunity to welcome you again very soon. Sincerely, Timur IlgazGeneral Manager

Dear Anisa,Thank you very much for your review of your recent stay with us at Centro Barsha by Rotana. While I am glad that you appreciated our convenient location. I regret that other areas did not meet your expectation in which I sincerely apologize. Your valued comment has been shared to the concerned head of department for their immediate action to avoid re-occurrence.Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Centro Barsha in the near future, we remain with kind regards Timur IlgazGeneral Manager

Dear Silvio,We are thoroughly pleased that your overall experience was a good one! It was truly a pleasure to serve you. I am glad that the accommodations and services were to your likings as complete satisfaction is our goal at the Centro Barsha Hotel. Thank you for choosing to stay with us and we are looking forward to have the pleasure to welcome you again on your next visit to Dubai. Sincerely, Timur IlgazGeneral Manager

Dear Mr. Imran,Thank you very much for your review of your recent stay with us at Centro Barsha by Rotana. While I am glad that you appreciated our colleagues in reception. I regret that other areas did not met your expectation in which I sincerely apologize.Your valued comment has been shared to the concerned head of department for their immediate action to avoid re-occurrence.Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you very much! Looking forward to welcoming you back to Centro Barsha in the near future, we remain with kind regards Timur IlgazGeneral Manager

Dear Wentao,We are thoroughly pleased that your overall experience was a good one! It was truly a pleasure to serve you. I am glad that the accommodations and services were to your likings as complete satisfaction is our goal at the Centro Barsha Hotel. Thank you for choosing to stay with us and we are looking forward to have the pleasure to welcome you again on your next visit to Dubai. Sincerely, Timur IlgazGeneral Manager

Dear Mr. Osman, Dear Valued Guest, We are overwhelmed to read your positive review and know that our work and efforts are recognized by our guests. My team and I would be delighted to welcome you again in the very near future. Sincerely, Timur Ilgaz General Manager

Dear Mr. Karim, We would like to thank you for taking the time to share your experience about your recent visit to the Centro Barsha Hotel. I am keeping a good note to your valued comments related to hotel facilities and we will use your feedback in case we will plan for renovation in the near future. Once again, thank you for your feedback and my team and I do hope to have another opportunity to welcome you back to Centro Barsha by Rotana in the near future. Sincerely, Timur Ilgaz General Manager

Dear Ms.Maria, Dear Valued Guest, We are overwhelmed to read your positive review and know that our work and efforts are recognized by our guests. My team and I would be delighted to welcome you again in the very near future. Sincerely, Timur Ilgaz General Manager

Dear Valued Guest, Thank you for your valuable time to complete our electronic questionnaire following your recent stay at the Centro Barsha Hotel. It is only through candid, constructive feedback that we can strive to better our product and refine our services. Your valued comments related to malfunctioning of AC in the room have been forwarded to our Engineering Head in order to come up with a permanent solution to those inconveniences for which we sincerely apologize. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Your willingness to share your recent experience is genuinely appreciated. My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to this area. We look forward to be of continued service and hope to welcome you back in the very near future. Yours sincerely, Timur Ilgaz General Manager

Dear Valued Guest, Thank you very much for your positive rating of your recent holiday with us at Centro Barsha by Rotana. Thank you for highlighting our hotel convenient location and express check in and check out. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We look forward to welcome you back soon. Sincerely, Timur Ilgaz General Manager

Dear Valued Guest, Thank you for taking the time to share your experience! We await the pleasure to welcome you again very soon. Yours sincerely, Timur Ilgaz General Manager

Dear Valued Guest, Thank you very much for your review of your recent at Centro Barsha by Rotana. While I am glad that you appreciated our hotel convenient location and welcoming colleagues. I regret that other areas did not meet your expectations for which I sincerely apologize. Your valued comment related to the breakfast menu have been forwarded to our Food and Beverage Division Manager together with our head chef to assessed and rectified as required. Thank you for your suggestions and my team and I do hope to have another opportunity to welcome you back to Centro Barsha Hotel. Sincerely, Timur Ilgaz General Manager

Dear Valued Guest, Thank you for the feedback on your stay at Centro Barsha by Rotana. While I am glad that you appreciated our cosy and comfortable room . I regret that other areas did not meet your expectations for which I sincerely apologize. I am keeping a good note of your valued comment related to the slow service and rest assured that this matter will be shared to all head of department for their immediate action to avoid re-occurrence. Once again, thank you for your feedback and my team and I do hope to have another opportunity to welcome you back to Centro Barsha hotel by Rotana in the near future. Sincerely, Imad Akil General Manager

Dear Valued Guest, We are overwhelmed to read your positive review and know that our work and efforts are recognized by our guests. Thank you for highlighting clean rooms, great value of money and our very friendly colleagues. It is always with pride that I shared with my team such a increidle praised. Once again Thank you! My team and I would be delighted to welcome you again in the very near future. Sincerely, Imad Akil General Manager

Dear Valued Guest, Thank you for taking the time to share your experience! We await the pleasure to welcome you again very soon. Yours sincerely, Imad Akil General Manager

Dear Valued Guest, Thank you for taking the time to share your experience! We await the pleasure to welcome you again very soon. Yours sincerely, Imad Akil General Manager

Dear Valued Guest, Thank you for taking the time to share your experience! We await the pleasure to welcome you again very soon. Yours sincerely, Imad Akil General Manager

Dear Valued Guest, We are overwhelmed to read your positive review and know that our work and efforts are recognized by our guests. My team and I would be delighted to welcome you again in the very near future. Sincerely, Imad Akil General Manager

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Centro Barsha by Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back to Centro Barsha by Rotana. Sincerely, Imad AKil General Manager

Dear Valued Guest, We are overwhelmed to read your positive review and know that our work and efforts are recognized by our guests. Thank you very much for highlighting our spacious and comfortable bed. My team and I would be delighted to welcome you again in the very near future. Sincerely, Imad Akil General Manager

Dear Guest, We are overwhelmed to read your positive review and know that our work and efforts are recognized by our guests. Thank you very much for highlighting our very helpful colleagues. With regards to your valued comments about the bigger room, kindly note that standard size of our classic room is 22 sqm however if you required a bigger size of room we can always offer studio which is 32 sqm and as well as suite room which is 44 sqm in which you can always approach our reception desk for further assistance. My team and I would be delighted to welcome you again in the very near future. Sincerely, Imad Akil General Manager

Dear Valued Guest, Thank you for taking the time to share your experience! We await the pleasure to welcome you again very soon. Yours sincerely, Imad Akil General Manager

Dear Guest, We are overwhelmed to read such a fantastic review and know that our work and efforts are recognized by our guests. Thank you so much for highlighting our convenient hotel location and room cleanliness as well as our colleagues politeness and willingness to meet our guests expectations. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for. Once again thank you so much for sharing with us your valuable feedback and that you will surely come back to stay with us, at Centro Barsha Dubai. Sincerely, Imad Akil General Manager