Ratings based on 1,697 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Amazing hotel

Posted 03-Aug-2015
It's a amazing hotel , loads of facilities and things to do , amazing staff and service.
5 out of 5
Recommended
for Everyone
by A verified traveller from norwich, UK

Where dream hotel is a reality

Posted 01-Aug-2015
Celebrated dad's 40th birthday at this hotel. The best place ever. The hotel concierge team sent him a card to our room with box of Patchi chocolate .... and a Birthday cake! What a wonderful touch!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Amazing hotel with great variety of restaurants

Posted 31-Jul-2015
Pros: Good variety of restaurants, friendly staff and large main pool with plenty of sun beds and beach.
Cons: More bottled water in the room. Staff were great in providing extra bottled water but initially there were only 4 small bottles including 2 in bathrm
Location: Atlantis Water Park, Aquarium and heliport. Metered cabs cheap to get into the city.
Stayed 20th July for a week. A beautiful hotel and even though lots of rooms, it did not feel like it was a huge hotel when sunbathing by the pool or beach. Plenty to do and very friendly and helpful staff. Great choice of restaurants. My favourite was Ossiano, not only was the food amazing but also the aquarium. You just cannot stop yourself from watching all the fish! Another great restaurant to try for brunch on a Friday is Yuan Chinese Restaurant. My husband loves dim sum and on a Friday brunch time i.e. 11.30 to 3.30 they have eat as much as you want from their menu which includes 40 different dim sums as well as unlimited drinks. We went for the non-alcoholic drinks option which was a wise move as the temperature that day was over 45 degrees. As for other activities, I did the shark safari which was great fun as well as a helicopter trip around Dubai. The heliport is next door to The Atlantis so, no problem around getting there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bahrain

Nice hotel, expensive stay-in

Posted 27-Jul-2015
Very nice hotel, very nice facilities, welcoming and friendly staff, clean and neat. The park is huge, we loved it, kids loved it the most, spending the whole day in the park, with lots of activities.. Some activities are very expensive and i believe they're not worth it at this rate (photos with the dolphins or sea lions), for example, 10mins photo session for each person is $170, so for a family of four you're looking to pay $680 for 10mins.! Some photo sessions goes up to $320 per person for 30mins. Food is expensive (because that's whats available to you from the hotel anyways) drinking water is free in the room, use that!!, there is no supermarket in the palm, so u either buy from the resturants available to you, or take a trip to the nearest supermarket to pickup grocery and food for the whole day. A taxi to Mall of the Emirates would cost around $15 for a one way trip. Always go with the government taxi (beige/blue or beige/orange) because they run a meter and will charge u based on that, and its always the cheapest option. Otherwise, you pick from limo to luxury cars, but its always expensive. All in all, great experience.. I would definitely go again, but i will not stay in, and will make sure i take my food with me.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Brilliant Hotel for family or couples

Posted 26-Jul-2015
It's our 20th visit do we need to say more ! Fantastic hotel. Staff unbelievable especially Fernando and his crew at The Edge Bar
5 out of 5
Recommended
for Everyone
by A verified traveller

Great for kids

Posted 25-Jul-2015
I just loved everything about the hotel and Dubai itself. We went on a dessert safari swam with the dolphins, scuba diving. Wonderful place definitely will go back.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Ourstanding

Posted 23-Jul-2015
Truly excellent holiday. Hotel staff first class, large spacious rooms, and a superbly run kids club with plenty of staff, very secure and different activities EVERY HOUR for the kids. Book Imperial rooms, and the kids club is FREE from 10-6 every day. Free access to adjacent waterpark and aquarium. Two hotel pools can get busy. Food choices superb - the best hotel buffet I've ever eaten! It's expensive compared to some other hotels, but you definitely get what you pay for.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saudi Arabia

Excellent hotel- unbelievable experience

Posted 22-Jul-2015
Their excellent service began from the airport pick-up which was arranged a week in advanced and lasted until we were dropped back at the airport 5 days later. Pure enjoyment!
5 out of 5
Recommended
for Families
by A verified traveller from Herne

Sehr gut für Familien mit Kindern

Posted 22-Jul-2015
Pros: Der Wasserpark und die gekühlten Pools.
Cons: Ja die Shulltle-Bussen könnten öfter fahren und der letzte zurück sollte auch später fahren
Location: Man muss nichts in der Nähe unternehmen, man kann alles im Hotel erledigen und machen
Wir waren im Sommer 2015 mit 6 Personen in diesem Hotel und waren sehr angetan. Die Kinder kann man den ganzen Tag frei ohne Sorgen laufen lassen. Wir haben auch die Chance genutzt mit den Delfinen zu schwimmen. Es war ein einmaliges Ereignis. Es ist den Preis wert. Es war zwar sehr voll aber das Peronal hatte immer alles im Griff. Wir mussten nie lange warten. Ein guter Service sind auch die Shuttle-Busse zu den Malls in Dubai. Diese könnten aber auch etwas später die letzte Rücktour am Abend oder in der Nacht fahren. Zu mal die Malls teilweise erst um 2.00 Uhr schliessen. Die Golfbuggys bringen die Gäste zu allen Stellen auf dem sehr großen Gelände, dies macht die Bewegung bei 47 Grad leichter. Überall kann man dort die hoteleigenen Handtücher bekommen.
4 out of 5
Recommended
for Everyone
by A verified traveller from 東京都港区

家族向けアトラクションホテル

Posted 21-Jul-2015
ホテルの中に水族館があったり巨大ウォーターパークが隣接してたりホテルだけで充分遊べます。 レストランも沢山ありますし子連れ家族にはいいのでは。ただかなり賑やかなのでカップルとかには向いてないですね。