Ratings based on 1,340 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cairns, Australia

Exceeded our expectations

Posted 15-Dec-2014
Pros: The facilities at the hotel meant everything was here. Great place for children. Amazing structure that photos don't do it justice. See for yourself !
Cons: Nothing. We were thrilled with the whole experience.
Location: Love the fact they have free shuttles for their hotel guests to any of the shopping malls.
We arrived from Australia very weary at 5am and immediately we were issued our room. Walking into the foyer our mouths were wide open with the sheer magnitude and opulence of this hotel, something we realized in our short stay would continue for us. I had booked a standard room...wow! Our view was over the ocean and the aqua adventure park and below us was the enormous tank of marine life. Nothing was a problem for staff whatever request we had. We wish we had longer! We will return to this grand hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow, Scotland

Fabulous holiday - amazing hotel!

Posted 12-Dec-2014
Cons: Food can be pricey in the hotel restaurants, but we opted for the Imperial Club package on arrival and this includes food.
I stayed at Atlantis for a week with my young son and mother - we had stayed last winter and decided to come back as thought the service was excellent, perfect destination for a relaxing winter break. I would definately recommend this hotel, the staff are always happy to help and the waterpark is a brilliant attraction not just for the kids but adults too. I will definately be coming back to Atlantis next winter!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Malmö

Mycket fin hotel

Posted 12-Dec-2014
Bästa underbara semester jag haft på länge, Servicen var outstanding. Hotellet var sagolikt, barnen trivdes jättebra på vattenlandet, många möjligheter på hotellet. Även simma med delfiner lite påkostat, annars imget att klaga bara lyx. Shuttle fanns på hotellet som körde till Dubai mall, The Emirates mall bra service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Dec-2014
It's was really good experience. First expression was "Awe". Really pain to leave this hotel. You just want to stay for ever. We had a really good view of the ocean. Like the aquarium. Their water park is really fun. Most fun of all was when played with dolphins
4 out of 5
Recommended
for Everyone
by A verified travellerfrom jordan

nice but crowded

Posted 07-Dec-2014
Pros: the facilities and the views
Cons: isolate the rooms more not to hear the noise outside
it is very nice hotel elegant and lots of things to do in the hotel the only thing it is crowded and full of guests and families
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Venice

Sempre una garanzia!

Posted 06-Dec-2014
Pros: Posizione, ampia possibilità di scelta su come passare la giornata
Cons: Potenziamento wi fi nelle zone esterne
Location: Si trova un po fuori mano dal centro poichè all estremità della palma. Potere scendere la mattina in infradito, senza portafogli e nient altro,
Secondo soggiorno in questo complesso. Se servate un luogo dove divertirvi e rilassarvi è il posto giusto. Innumerevoli servizi e possibilità. Personale attento e sempre presente per ogni richiesta, sicurezza e controlli al Top.
4 out of 5
Recommended
for Everyone
by A verified traveller

An Enjoyable Stay

Posted 04-Dec-2014
Pros: Nice surroundings and comfort
Cons: Check in is a nighmare, there needs to be a system so that people don't end up waiting long periods in queues that take a long time.
Beautiful surroundings and comfortable room. An enjoyable stay with minor disappointments which could be easily addressed. Helpful staff willing to help and advise
5 out of 5
Recommended
for Students
by A verified travellerfrom Ayrhsire

Relax with friends

Posted 03-Dec-2014
Pros: Aquarium and layout of hotel
Cons: No
Location: Stayed for travelling and ideal for what we had arranged, great shops, tea rooms and facilties
Went with friends as a planned vist for the grand prix. Stay was excellent, satf wonderful first time satyed at this hotel but been to Dubai 5 other times would stay here again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hawaii

the best

Posted 02-Dec-2014
Pros: very family and couple friendly
great place to stay, excellent location, facilities are great. the people are friendly. so much to do. will be back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Indianapolis, IN

Epitome of Excellence

Posted 01-Dec-2014
Pros: It is only one of two on the planet, and they intend on being number one.
Cons: You could tell the staff at that level is difficult to maintain in all areas. We only had one hiccup in the Imperial Club.
Location: Why would you leave this resort? The Aquaventure is an easy two days of entertainment. Beachside you can lounge, paddleboard or any other aquatics.
From the moment our feet touched the property we were met with exceptional service. Our check-in was seamless, and we would recommend the Imperial Club to all (especially to those with kids).