In the middle of the retail and restaurant section of Victoria, this hotel is great. Friendly staff and comfortable rooms (although small in square footage) has lots to offer. During our stay, the BC area was experiencing record breaking heat, so the air conditioning in the room was much appreciated. We have stayed at the highly touted Fairmont Empress hotel, which is a lovely property and just one block away, but the rooms there have no air conditioning ! Uncomfortable in 30 degree heat ! Only negative was that the cleaning staff didn't clean our room on our second day there. The staff slipped a note saying that our room had a "do not disturb" sign throughout the day, but we didn't put that on our outside door handle. That left us confused, but we just figured that we just saved one day's cleaning tip.
"Friendliest staff I have ever met anywhere ever "
Everyine took the time to give me tips about places to see and thungs to do greeted every mornkng with good mornings and hellos valets were all super friendly
The hotel staff was almost TOO friendly as im not a morning person lol
We were very disappointed thst our favorite hotel was not equipped to provide air conditioning . Unfortunately if we do return withine the weather pattern Shift we would not to our dismay be prepared to stay at this Hotel ????
We do put up with the parking charge while disagreeing with it ??? We were not made awAre of the parking code change date and created a little line up frustration ???
Victoria's compact city center is a bustling entertainment hub, with theaters, historic buildings, and restaurants dotted around the major attractions. Market Square provides numerous boutiques nestled around the open air courtyard. Chinatown's colorful vibrancy pays homage to the city's rich Chinese past, while the Old Town offers stunning architecture and a selection of nighttime hotspots.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.