We loved this property: the staff, the rooms, the pool and the spa were all amazing. They needed more staff in the restaurant, but the food was delicious. We would definitely return for another amazing stay. Thanks, Windsor Arms!
Traveller from Oakland, CA
In the hub of Yorkville, on a quiet street, the Windsor Arms is an ode toneo-Gothic architecture. Spacious suites, elegant …More
The Shangri la was lovely as all hotels of this caliber should be. But the point of difference that really made the place so good is that every staff member we had contact with where so helpful and friendly, and to actually see people smile and enjoy their profession was wonderful,as that transferred to make us feel relaxed and enjoy our visit at the hotel.
Traveller from Garrison NY
Shangri-La Hotel Toronto is centrally located in the Financial and Entertainment District - offering unrivaled views from the …More
The hotel and especially the hotel staff was really kind, helpfull and polite. It's city centered and a lot of shopping opportunities centres, restaurants and theatres are next by. The rooms are big and comfortable.
There is only one point to complain about - the wifi-connection in the rooms wasn't always perfect.
All toghether it was a great stay.
We checked into the hotel and had great service from that point forward! From suggestions on where to grab a bite to eat for a late dinner, to advice on coffee shops in the morning. Our room was well appointed, the bed was super comfortable, and the shampoo, conditioner and lotion were a heavenly fragrance! The location was excellent - easy walking distance to Young Street and the Toronto night life.
We were met by the hotel staff with smiles and a warm greeting. The staff had presents prepared for the children and knew their names! They knew the location of every place we wanted to go and were very efficient. Once in the room there were more presents for the kids and fresh fruit for us. Great idea after a long flight. Calling the front office for a taxi again the staff answered us by name and were very cordial. Excellent service!
Traveller from Saudi Arabia
Soaring over 900 feet above the city, Trump International Hotel and Tower Toronto combines features that are esthetically …More
We had a great time and the staff were super cool. Loved the art everywhere and the room was very clean and cozy. Only Faux Pas was the morning coffee cart in our lounge area was pretty much empty by 8 am and the 2 half coffees we squeezed out were ruined by solid curds of cream. :( Everything else was really fun.
Traveller from we will be back coffee experience not withstanding
I stayed in one of the rooms with a double-sized bed (only 2 rooms have Queen-sized beds). I've stayed in smaller rooms in Europe, but not much smaller. This had maybe 2.5 ft of space around the bed, so no yoga before you shop. The hotel is only about 2 years old, so it had modern furnishings. The shower, though also compact, had nice temperature temperature controls, and hot water was plentiful (you have to press a small button on the control to go past the safety stop). The toilet is separated from the room by a large sliding door, which likely won't stop noises if you are sharing the room. So play music in the supplied clock radio with auxiliary input.
It also has a very nice wide-screen tv *above* the bed, that swings down when you turn on the power on the remote. It has all the channels of basic cable (60 or so), but I didn't notice a movies option (I never use it so I didn't look, to be honest — you're in downtown Toronto, you should be out exploring!).
The bed, despite being just a double, was comfortable and seemed long enough for my 5'11" frame, but I wasn't sharing. There was a nice duvet, and the air conditioning was quiet enough to run while sleeping.
The front desk is manned 24/7 by very friendly people who ensured I had everything I needed. You have to ask for an ironing board/iron or ice. The downstairs bar/restaurant has a great breakfast, included with room. The rooftop lounge is nice, with a nice street view.
Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.
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