Loved this hotel. Great facilities and ambience. A haven in a not so great area of San Francisco. We had an unfortunate experience walking out of the hotel when we were approached by a threatening character. Not great for my 14 year old son who then felt frightened of leaving the hotel. A shame because this hotel is wonderful and I would definitely recommend it to anyone who wants to stay in the city. Lovely pool. Lovely muffins and coffee for breakfast and staff really friendly and helpful.
Very nice hotel in a great location , walking distance to union square shopping area and Westfield mall. The staff was very nice and respectful. Concierge and employees were very helpful to me and my boyfriend when we asked for directions. Easy to find cabs around the area. Walking distance to restaurants and trolley station . Housekeeping was fast to replace towels or anything needed.
We had an amazing stay at the Intercontinental. When I was looking at reviews before we went we found out the President had stayed there a couple of weeks ago. When we checked in my son asked the front desk how many rooms were in the room the President stayed in. They offered to provide us with a tour of the suite if we came back when it was free. The kids (7 and 10) made sure that we checked back to see if that offer was still available. When the room was clean they called our room and let us know that we could come and see it. While we were waiting to go take a look Albania (the lady from the front desk) had a chilled canister of milk and cookies delivered to our room for the kids! They thoroughly enjoyed their tour and were even given special memory books to document all of their special moments from their trip. As a result we had a amazing dinner out that night. The kids wrote in their memory books about the trip while waiting for their food to arrive and my husband and I enjoyed a glass of wine while the kids told us all about the fun they were having on their first trip to San Francisco. Your staff were amazing, we will be back---to bad we won't be staying in the suite next time!!!
Nice hotel, room was big for 4 people and clean! Location was great because we could walk to Fino's Italian Restaurant and the Curran Theater to see I Love Lucy. Shopping was close too. Had so much fun celebrating 2 milestone birthdays!!
This hotel was a breath of fresh air and in the perfect place in the city. Great coffee shop right across the street (visited both days) amazingly friendly staff, clean and cute rooms, attentive and kind valet. Wonderful! Perfect place for two girls in the city, will stay again!
Lovely spacious room . Our room was right next to the elevator and we never heard a sound from it or anything in the hallway. The room furnishings were very nice and very well kept . In fact they looked quite new. The bathroom was very current and towels were also quite lovely.( nothing was showing any signs of wear)
The location of the hotel was perfect for us. It was walking distance to many places we wanted to visit ( although the hills are not for the faint of heart)
We also took advantage of the cable car line a very short distance away
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