Everything you would expect from a St Regis hotel.
Food at AME was very good and the bar menu had a steak sandwich on it that if it was a religion I would start praying to it.
Gym was a bit small but had everything you would need, pool is a good size and the spa had great service / attention to detail.
Extremely helpful, courteous and pleasant staff. Needed a late checkout after an athletic event. Staff was extremely accommodating. Always felt comfortable and safe. Room was very clean. Mixture of travelers - business, families and athletes in town for a sporting event.
Great hotel with great views of the city. I was particularly traveling to run the Nike San Francisco Half Marathon. When I came in after finishing, they had employees congratulating us and greeting us with fresh towels and ice water. It was a very nice personal touch! They weren't able to accommodate my early check-in at 10 a.m., but they followed through and called me in about an hour to let me know that they had a room available.
I don't normally leave five star reviews because they tend to be overlooked by sensible people as propaganda written by the hotel itself. However in this case I feel it is deserving.
For the price, you would be hard pressed to find a better place to stay with a staff that is friendly and accepting, free parking on the street, updated rooms and within a block of Folsom Street Fair. While other nearby hotels chose to gouge fair-goers to the tune of almost EIGHT times their normal rate, this place stayed classy and remained very close to their normal rates.
Pros: Great room (I had a corner room) with microwave and empty fridge, great bathroom, comfortable bed, nice view, parking on the street is free overnight if you get it early. Flat screen TV in my room.
Cons: No off-street parking. Honestly that's the only thing I could think of. Oh, and the remodel of the front lobby is not as warm and inviting as the old pictures. Still nice though. The satellite TV was a bit strange, seemed to have maybe 30 channels that repeated over and over up to channel 9999. Remote was not very responsive. Now I'm just nitpicking.
Overall a great hotel if you need a place to stay for FSF. They allow checking in around 1-2pm and checking out around noon at the latest. I will be staying again!
the staff is friendly, helpful and extremely great all around. from the receptionist to the maintenance man.really great staff. the hotel is located half a mile away from union square nice 5 minute walk. there are a lot of great places to eat or get a drink along the way. the room its self is nice well furnished nice decor. could use a bigger tv but we really didn't use it.
The staff at this hotel more than very helpful. Every day they would see you and call you by your name and ask if every thing was fine. The Club Room staff would ask what were your plans for that day and give you helpful tips...best time to go there or if another function was happening also at that time, They had a list of very nice local restaurants that were fine, and the hotel has a nice restaurant and lounge also.
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