This hotel has excellent staff, however the rooms are old, the furniture in my room was stained. One night there was a large bug in the hall that jumped on my room service tray when I placed it in the hall. I called the desk to come pick up the tray it was never picked up until the next morning. I also found a tick in the room the following morning. This hotel has a main building and then several " garden rooms". I checked in late one evening and found myself wondering around in a dark parking lot trying to figure out where my room was. I had to go back to the main hotel and ask for help. They should have someone taking people to these outside rooms on a golf cart. Overall the staff at this hotel was very good but the rooms are old and they seem to need pest control.
Hotel is located at downtown close to restaurants and near the Energy Center where the Utah Jazz plays. The room is clean, however, the airconditoning unit is not cooling off adequately even when we had turned it down to its coolest level. Staff are friendly and breakfast is good.
When we arrived to the hotel we had to wait an extra hour for the room to be ready. However aside from this, the room was clean and comfortable and the staff was friendly. We appreciated the close proximity to Temple Square and LDS Conference Center.
Just there one night, but the room was very comfortable. Had several business meetings there. The rooms were small but serviceable. The staff was freindly and helpful.
The location is great. I took the light rail directly in from the airport. And once there, everything I needed was within a short walk.
the pool was beautiful but could have been a tad warmer. No one seemed to stay in it long and even kids got out after a few minutes. Chris Fish the front desk supervisor took very good care of us. Best hotel on our trip to Colorado.
Pocket Guide: Salt Lake City Downtown Salt Lake City Hotels
Temple Square’s six-spired Salt Lake Temple is the heart of the Mormon church. This ten acre site includes The Tabernacle, home to the Mormon Tabernacle Choir. Nearby, EnergySolutions Arena hosts the NBA Utah Jazz. Light rail connects downtown with the University of Utah, which sits at the foothills of the Wasatch Mountains. Other area highlights include the Utah State Capitol and Trolley Square.
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