Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Austin, Tx

Wonderful mini vacation in the heart of Queretaro

Posted 22-Mar-2015
A beautifully restored mansion that is comfortable, quiet, personal with a very friendly and attentive staff. Right in the center of the old town, La Casa is very conveniently located and yet provides a welcome refuge within its walls anytime one wants it. Queretaro is a gorgeous historic city, incredibly well preserved and very clean unlike most Latin American colonial towns. La Casa is a good place to experience Queretaro. Sounds of the piano wafting into one's room are lovely. Small suggestion to the pianist would be to widen his musical horizons. Parking of car in nearby car park is convenient with the help of the hotel staff. One caution would be to clarify hours for car park and to do so way ahead, especially if you need access before 9 a.m. or after 9 p.m.
5 out of 5
Recommended
for Everyone
by A verified traveller

Only one night wish it could have been a week!

Posted 22-Mar-2015
Pros: Everything!
Cons: Don't change a thing
Location: Right in the historical centre of town so close to everything
Wonderful place, great location I would defy anyone not to enjoy their stay here
5 out of 5
Recommended
for Couples
by A verified traveller

extraordinario hotel

Posted 03-Mar-2015
se resume en uno de los mejores y mas bonitos hoteles en mexico.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Germany

Royal stay

Posted 03-Mar-2015
We have never stayed in a hotel room ( Alhambra ) like this - feeling like royals.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom quebec

Beautiful old colonial mansion

Posted 02-Mar-2015
Super nice grand hotel perfectly located in the walking centre of downtown Queretaro , it was a five star experience. The only complaint is that it is quite noisy at night, people talking loudly on the busy street, and there are many church bells to be heard quite often, but that's the price to pay for such a great location. We loved it and would go back!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Dec-2014
Pros: Rooms were clean, great bed and hot water to shower
Location: Great location close to restaurants and to Queretaro historic places.
Enjoy my stay at La Casa de la Marquesa. Staff at the hotel very courteous. Nice ambiance and perfect location.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Ramon Hernandezfrom Zapopan

Posted 26-Jul-2014 on Hotels.com
Excelente ubicacion
2 out of 5
Recommended
for Getaway With Friends
by A verified traveller

サービスの低下

Posted 01-Jun-2014 on Hotels.com
以前より5回以上利用してきました。いつもとても美しいホテルで日本からの友人は皆感激でした。大変残念なんことに今回は最低でした。ホテルの持ち主が変わったとかで、夜シャワーの排水溝がつまっている事をレセプションに伝えても今、人がいない.との一言でした。いつもたくさんあったアメニティーもそろってなくて、伝えても在庫がない。とのことでした。とても美しい私のお気に入りのホテルでしたが本当に残念です。