I expect excellence from Sheraton and I was not disappointed.
Staff updated my SPG card info, and alerted me to "Club Floor" privileges to which I am entitled. This was a significant benefit (and saved money for my client as well).
"Great location, can walk to everything you need to"
Hotel is showing signs of ageing, but gently. Staff were extremely attentive and have great Customer service skills. Every one of them! I did not use the restaurant, but the concierge had several up his sleeve which were all exactly what I was looking for, and close enough. Good pool and fitness area.
Very convenient to all downtown attractions and activities...international newsstand and shopping nearby...easy drive to Landsdowne stadium...lots of good shopping nearby. Convenience of valet parking well worth the expense.
The room, linens, etc... were very good and comfortable, however, the ac unit's fan was too loud for a solid sleep. If the fan could be quieter, it would have been an excellent stay. Hoping something can be done for future improvements with it, as paying over $200 for the night to not sleep properly, is not ideal.
This hotel is close to everything! You can walk to the grocery store, lots of nice little pubs and restaurants, the Parliament Buildings, Byward Market, Rideau Centre, National Gallery, Rideau Canal - everything! There is a Starbucks on the corner and a Tim Hortons attached! The breakfast is fantastic and the staff is super friendly and helpful! The rooms are really comfortable and big. We have stayed here twice and are going back again in August!
Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.
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