Hotel staff was very good. Concierge very helpful in his recommendations to restaurants and places to go. Location of hotel was very conducive to entertainment and lots of great places to eat. Tour buses and shopping were in walking distances.
Overall, this is a wonderful hotel in downtown Miami and close to everything. The staff is extremely courteous and helpful. The rooms are nicely appointed and the bathroom is modern. The shower is weak and disappointing. The Zuma and area 31 restaurants are fantastic. Construction across the street can be loud and disruptive during the daytime.
Saved a lot of money with this hotel. needed a spot downtown and this was definitely a great pick! Staff was great, allowed me to do an early check in and room service was Super!
Rooms were ice cold lol which is needed in the miami heat.
New school and international standards, way better than all the art deco hotels I've stayed in and that most are subjected to in Miami. This is my new found favorite hotel. Proper international 4 star + standards. Great location, comfortable room, great restaurant, enjoyed the starbucks downstairs as well. Been frequenting this hotel often now and its still my favorite in Miami.
Check-in was easy, staff was friendly. They even called to make sure the room was up to my expectations after I got there. The room was very clean and the bed was really comfortable. Just a side note, parking is extra so be prepared.
The Metromover links the AmericanAirlines Arena, Bayside Marketplace, the Brickell Avenue financial district, the Miami Art Museum, and many other central attractions. Passengers can transfer to the Metrorail to venture north and south. The Port of Miami is near downtown, as are three ethnic enclaves: Little Haiti, Little Havana, and Liberty City, the historic African-American neighborhood.
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