Very pleased with the establishment. The staff: reception bellmen , breakfast waiters, all where so pleasant, making a four star hotel (in terms of infrastructure) a four plus.
The location is great, a quiet pedestrian street, next to a square that happened to have food 'feira' with booths specializing in foods from various Brazilian states as well as Ukraine, Italy, Germany. (Curitiba is multi-cultural).
We had a late flight day of leaving and they gave us a late check out, no charge.
Breakfast, typically Brazilian, good quality, and they were happy to make us omeletes on top of everything else.
Do try to get to Curitiba if you can. It has a very European feel, extremely clean, safe and lots to see.
The hotel facility's are very good especially for the brand and star level, I have stayed in three other mercure property's in the city and in my opinion exceeds the others. the only let down is that reception staff sometimes are slow and checkout was a bit long due to three staff helping one customer despite a line of 15 people. Also I had a big problem with staff from house keeping or mini bar entering the room without knocking and one occasion entering with a do not disturb sign. Overall great facility's however some staff need training or replacing then could be perfect.
The center of one of southern Brazil's largest cities, downtown Curitiba receives business and tourist traffic from visitors around the region. The neighborhood's wide avenues and collection of parks and promenades provide a number of gathering spaces, from the Rua 24 Horas to Generoso Marques Plaza, along with entertainment venues such as the Teatro Guaíra.
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