Every member of the hotel staff was exceptional with great customer service. The restaurant in the hotel had great food. there was actually a comi-con convention going on at the hotel, the kids loved it.
We were allowed to check in early and even though Expedia screwed up our room rate, the hotel honored our quoted rate.
The hotel is very clean and comfortable. The pool was nice and the breakfast was good, too.
I will absolutely stay here again when coming to Chattanooga.
Traveller from Alabama
The Hampton Inn - Suites Chattanooga/Downtown located just off of I-27 offers you an award-winning unique urban retreat …More
"Nice hotel close to the aquarium and creative disc"
We had difficulty locating the parking behind the hotel and missed it twice. The breakfast was confusing - we thought we had to order from the menu but when we arrived it was self-serve which was fine. The staff were very nice, helpful and professional.
We heard from the staff that some guests had cancelled their reservations due to the events prior to our arriving. We were in a handicapped room overlooking the parking lot. We had a 3 yr. old with us and it would have been nice if we could have been moved to the front of the building with a better view. She enjoyed seeing the carriage rides with the horses while we were sitting outside eating. (Just a thought). We didn't request a handicapped room but I guess that is what the site I booked on gave us because the hotel was full? Not sure - overall it was a nice stay and we loved the duvets and the beds were comfortable.
The Hilton Garden Inn Chattanooga Downtown Hotel is nestled in the center of Chattanooga*s downtown riverfront area adjacent …More
Downtown Chattanooga’s location on the banks of the Tennessee River draws visitors to many waterfront attractions, including the Delta Queen, the Tennessee Aquarium, and the 13-mile (21-km) Tennessee Riverwalk. The Chattanooga Choo Choo Hotel complex displays the largest HO scale model train layout in the U.S. Other attractions include the University of Tennessee Chattanooga, the Chattanooga Zoo, and the Hunter Museum of American Art.
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