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Reviews of Residence Inn Marriott Dover

3 out of 5
Residence Inn Marriott Dover
600 Jefferic Blvd, Dover, DE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 392 reviews" "
Rating 8 - Good. 101 out of 392 reviews" "
Rating 6 - Okay. 26 out of 392 reviews" "
Rating 4 - Poor. 6 out of 392 reviews" "
Rating 2 - Terrible. 13 out of 392 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

JOHNSON

Travelled with partner
Liked: Staff & service
Needs to be updated and tgouroughly cleaned
Stayed 3 nights in Feb 2024

10/10 Excellent

RODNEY, CHERITON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Mar 2024

10/10 Excellent

Yenifer

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Freddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with most conditions in my stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
My room was great. The only problem I had was the breakfast buffet the food was cool so I had to take it to my room to warm it up.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residence inn is my favorite Large room Comfortable bed
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the nicest places I have ever stayed. The staff was wonderful, the room was perfect and breakfast was great.
Stayed 1 night in Nov 2023

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a standard Marriott, dependable, clean, and friendly staff. I have no issues with our stay, everything was as expected and great. My only ding on my review is something the hotel cannot control and that is the area surrounding it, Dover is a dump of a city and honestly felt unsafe at points.
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick M

Liked: Cleanliness, staff & service, property conditions & facilities
The checking staff was professional and top notch!
Stayed 1 night in Nov 2023

6/10 Okay

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
The staff was professional. Friendly everyone helpful and nice. We enjoyed our stay. We will continue to stay at your hotel in the future💙
Stayed 5 nights in Oct 2023

10/10 Excellent

Jazmine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Staff was very accommodating and helpful. The hotel was very clean, and we'll managed. You can tell the staff works well together.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay stay
The women at the front desk were so nice and got me extra towels etc. However the first night they didn't have enough cards for me to get a key to my room. I was surprised never had that before. The couch was fully sagged in badly with stains, stains were also on the desk chair and the kitchen chairs were dirty I had to soap them down. The bed was comfortable and the pool was good. Overall not bad but not what I would expect from a 3 star hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT!
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pet friendly hotel
Great hotel! Pet friendly! Really happy with it.
Stayed 1 night in Aug 2023

10/10 Excellent

Devin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 1 night in Aug 2023

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It looked willcomeing
Stayed 3 nights in Jun 2023
Response from Residence Inn Dover on 4 Jul 2023
Thank you for staying with us! We look forward to your return!

10/10 Excellent

Celena

Stayed 2 nights in May 2023
Response from Residence Inn Dover on 4 Jul 2023
Thank you for staying with us! We look forward to your return!

2/10 Terrible

Justin

Stayed 1 night in May 2023
Response from Residence Inn Dover on 4 Jul 2023
We would love for you to reach out and discuss more about your poor experience with us!

10/10 Excellent

Benjamin

Stayed 2 nights in May 2023
Response from Residence Inn Dover on 4 Jul 2023
Thank you for staying with us! We look forward to your return!

10/10 Excellent

john, delmar

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Residence Inn's are the best
Stayed 1 night in May 2023
Response from Residence Inn Dover on 4 Jul 2023
Thank you for staying with us! We look forward to your return!

8/10 Good

Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to the Dover International Speedway; the Bally's Dover Casino & Resort; and close to some really good restaurants & attractions. The room was set-up really nice; it was spacious with seating & it had a little kitchenette. The bed was very comfortable also. The only thing that was not typical was that the bathroom only had a half roll of toilet paper left and no small bottles of hand lotion. Other than that, the hotel stay was really nice.
Stayed 1 night in May 2023
Response from Residence Inn Dover on 4 Jul 2023
Thank you for staying with us! We look forward to your return!

2/10 Terrible

roberta

Stayed 1 night in Apr 2023

10/10 Excellent

Stella

Stayed 5 nights in Apr 2023

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very late check in and the front desk staff was still very friendly and helpful to me. The room was clean and less than a 3 min drive in either direction there are lots of food options and shopping to do. It was a great choice for the weekend.
Stayed 1 night in Apr 2023
Response from Residence Inn on 9 Apr 2023
I am glad you had a pleasant stay! We look forward to seeing you again in the future!

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite for the price and close to the AFB. The fireplace in the suite was a neat addition.
Stayed 1 night in Mar 2023
Response from Residence Inn on 9 Apr 2023
We are so pleased to hear that you had a pleasant stay! We look forward to seeing again in the future.

6/10 Okay

Brittany

Stayed 1 night in Mar 2023
Response from Residence Inn on 10 Apr 2023
Thank you for choosing to stay with us during your time in Dover. We hope to hear more from you, so please feel free to contact us with any questions or concerns. We hope to see you again in the future. Thank you again, and safe travels!

10/10 Excellent

Kimberly

Stayed 2 nights in Mar 2023
Response from Residence Inn on 9 Apr 2023
We are so pleased to hear you had a pleasant stay! We look forward to seeing you again in the future!

10/10 Excellent

Maria

Stayed 2 nights in Mar 2023
Response from Residence Inn on 9 Apr 2023
We are so pleased to hear you had a pleasant stay! We look forward to seeing you again in the future!

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Residence Inn on 9 Apr 2023
We are so pleased to hear you had a pleasant stay! We look forward to seeing you again in the future!

10/10 Excellent

Romeena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Residence Inn on 28 Feb 2023
Thank you for the positive review! We look forward to seeing you again!

8/10 Good

Scott

Stayed 1 night in Feb 2023
Response from Residence Inn on 28 Feb 2023
Thank you for the positive review! We look forward to having you stay with us again!

2/10 Terrible

ALICIA

Liked: Cleanliness, property conditions & facilities, room comfort
I checked in at 3 pm but the room wasn’t ready. I was vey upset because I needed to set up the room for my romantic weekend.
Stayed 1 night in Feb 2023
Response from Residence Inn on 27 Feb 2023
We truly apologize for the delay in having the room available for your special event!

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom renovation needed. Wallpaper & tile all shot. Curtain shower a foot too short making it impossible to keep a flood off the floor. Nasty mold in the corners in front of the tub. All faucet hardware shot. Bathroom sink would barely drain.
Stayed 2 nights in Feb 2023
Response from Residence Inn on 27 Feb 2023
We truly apologize for the inconvenience! We are scheduled for a renovation at the end of the year. We apologize for the experience that you had.

10/10 Excellent

Meera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We would definitely come back again. Highly recommended.
Stayed 2 nights in Feb 2023
Response from Residence Inn on 27 Feb 2023
Thank you for staying with us and we look forward to having you join us again!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Residence Inn on 22 Feb 2023
Thank you for your feedback! We are excited to see you again!

10/10 Excellent

Katob

Stayed 1 night in Feb 2023
Response from Residence Inn, Dover on 21 Feb 2023
Thank you for your rating! We look forward to your next visit!

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Residence Inn on 9 Apr 2023
We are so pleased to hear you had a pleasant stay! We look forward to seeing you again in the future!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very helpful and friendly
Stayed 2 nights in Feb 2023
Response from Carlos Barrera - Front Office Manager on 6 Feb 2023
Thank you for sharing your feedback! We look forward to your next visit!

10/10 Excellent

Donteshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Residence Inn on 8 Mar 2023
Thank you for staying with us! We are glad you had a positive experience and we are excited to welcome you back in the future! Safe travels!

10/10 Excellent

BaQuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Residence Inn on 8 Mar 2023
Thank you for staying with us! We are glad you had a positive experience and we are excited to welcome you back in the future! Safe travels!

8/10 Good

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the bathroom shower head was broken. Only one jet worked, rest were clogged, was liked getting pelted by a fire hose, hurts…
Response from Carlos Barrera - Front Office Manager on 30 Dec 2022
Thank you for sharing your honest feedback regarding your stay with us. We will be sure to look further into your comments to help us improve moving forward! Have a happy New Year!

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shame
The hotel staff were very friendly… BUT… the hot tub was disgusting, my shower curtain rod was broke, no vent in bathroom, and pull out bed was broke ! They should have given me some refund but got little waters instead. Will NOT go back there.
Stayed 2 nights in Dec 2022
Response from Carlos Barrera - Front Office Manager on 29 Dec 2022
Thank you for sharing your honest feedback regarding your stay with us. I am sorry that you were not pleased with our accommodations. We will be sure to look further into your comments to help us improve moving forward.

8/10 Good

erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast has no available coffee.
Stayed 1 night in Dec 2022
Response from Carlos Barrera - Front Office Manager on 29 Dec 2022
Thank you for sharing your feedback! I apologize that we didn't have coffee in the breakfast area during your stay. We will look further into this to help us improve moving forward. We hope to see you again in the future.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room layout. If we were staying in the Dover area longer we would have stayed at the Residence Inn
Response from Carlos Barrera - Front Office Manager on 21 Dec 2022
Thank you for rating your experience! We hope to see you again soon!

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Residence Inn. It was tucked away behind the Fairfield Inn (also owned by Marriot) and it was difficult to see directly from the road. However, once inside, we were greeted by an exceptionally friendly and welcoming staff. I explained that I was there to visit my sick father in the hospital which the front desk person empathized. I really appreciated this. The place was clean, holiday decorated and felt safe. Breakfast was delicious and warm. Breakfast staff was very helpful! This trip I couldn't enjoy the pool, but I could see it. I will definitely return. Already told my family that I loved this place and recommended the Inn to others! Thanks again for your hospitality!
Response from Carlos Barrera - Front Office Manager on 21 Dec 2022
Thank you for sharing your feedback! We look forward to your next visit!