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Reviews of Holiday Inn Express Dortmund, an IHG Hotel

Holiday Inn Express Dortmund, an IHG Hotel
Moskauer Str. 1, Dortmund, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 307 out of 804 reviews" "
Rating 8 - Good. 390 out of 804 reviews" "
Rating 6 - Okay. 90 out of 804 reviews" "
Rating 4 - Poor. 14 out of 804 reviews" "
Rating 2 - Terrible. 3 out of 804 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azadeh, SANTA MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Andrzej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of the room and bathroom. Very good breakfast. Clean and nice hotel. Free parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Great place to stay, very quiet, easy access to Dortmund centre via the Stadt Bahn, very friendly and helpful staff. Great knowledge of English. Wonderful continental style buffet breakfast included in the price. Duvets and shower towels could do with being bigger. But not an issue
Stayed 3 nights in Dec 2023
Response from The Hotel Team on 2 Jan 2024
We are very pleased that you enjoyed your stay at the Holiday Inn Express Dortmund. We were particularly pleased with your praise of our friendly staff and the breakfast buffet. We hope to welcome you again soon so that you can once again enjoy the good connections to Dortmund city center and the tranquility of our accommodation. Best regards, Your Holiday Inn Express Dortmund

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very enjoyable and would highly recommend. Reception staff were extremely helpful and coped with the language barrier exceptionally well
Stayed 2 nights in Nov 2023
Response from HIEX Dortmund on 24 Nov 2023
We are pleased to hear that you enjoyed the cleanliness of our rooms and amenities. Your satisfaction is our top priority. As for parking, we are constantly striving to provide our guests with the best possible balance between convenience and value. We thank you for your feedback and hope to welcome you back to our hotel soon.Yours sincerely, Holiday Inn Express Dortmund

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay very clean ,friendly staff , continental breakfast included Our little dog was also accommodated convinced parking Reccomended
Stayed 1 night in Aug 2023
Response from HIEX Dortmund on 5 Sept 2023
Thank you for the good comment.

10/10 Excellent

PATRYK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good standard
Stayed 1 night in Aug 2023
Response from The Hotel Team on 2 Jan 2024
Thank you for your Feedback

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Decent hotel for the price
Stayed 1 night in Jul 2023
Response from HIEX Dortmund on 5 Sept 2023
Thank you David. See you next time.

10/10 Excellent

Benjamin

Stayed 1 night in May 2023

10/10 Excellent

Arkadiusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Stayed 1 night in Apr 2023

10/10 Excellent

Ewa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Small room for 4 people but have everything what you need . I really recommend this Hotel
Stayed 1 night in Dec 2022

10/10 Excellent

Bianca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in walking distance to my workplace. Not much shopping in the area, unless you can navigate the local public transportation.
Stayed 6 nights in Dec 2022

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had a smile..
Stayed 4 nights in Nov 2022

10/10 Excellent

Australiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very friendly. They accommodated most of our requests. We stayed 5 nights, breakfast assortment could be better. It was the same every day.
Stayed 3 nights in Sep 2022

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in, great room, good location for drivers, quiet
Stayed 1 night in Aug 2022

10/10 Excellent

Jakub

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Absolutely amazing hotel and service, lady from reception so nice and kind.highly recommended
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Piero

Stayed 2 nights in Jul 2022

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

n c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value overnight stay
Very good value overnight stay with family en route to Poland. Clean, comfortable room with excellent bed and very quiet. Breakfast selection was very good, considering the price. Only thing missing (which we knew before booking) was No EV charging point.
Stayed 1 night in Dec 2021
Response from Carsten Pieper on 21 Dec 2021
Dear N C, many thanks for your top rating. We hope to see you soon again on your nextr trip. And also you can ask so we can have a look for a charging point nearby. Best regards

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from Carsten Pieper on 6 Oct 2021
Dear Ricardo, many thanks for your rating. Can you tell what we can do better for your next stay? Best regards

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Dariusz

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

ursela

Stayed 1 night in Jul 2020

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quick check in and a nice breakfast. Perfect for a quick business trip
Stayed 1 night in Jun 2020
Response from Carsten Pieper on 5 Jul 2020
Dear Adam, many thanks for your perfect rating. It's a difficult and crazy period at the moment but we'll give our best to make your stay as pleasent as possible. Best regards

10/10 Excellent

Dariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Eeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Nidal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and very welcoming. Very polite too.spoke good English
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL AND CLEAN HOTEL. Welcoming Staff always ready to help. This hotel is worth the price tag. I’ll definitely recommend this property to my friends and family.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy at Holiday Inn
Great location, staff and stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast check-in, convenient parking in the private outside area.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn express Dortmund
Great stay, everything we needed on a one night stay to break up our journey from Calais to Prague.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the breakfast and rooms where nice
Stayed 2 nights in Jul 2019

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New building with clean, comfortable rooms. Very close to public transport. However it’s located in a business park, which means that one is obliged to take the transport or drive just to eat something.
Stayed 4 nights in Jul 2019

2/10 Terrible

Nebahate

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Stayed 2 nights to watch borussia dortmund with My teenage son perfect location for the stadium tram stop right outside the door clean rooms comfy beds nice and quiet at night breakfast good continental selection staff where helpful
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and tidy and the staff are helpful. There was a mix up with the booking but they sorted it out there and then.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue I had is that I should have been told in advance that the parking costs €10. There was no info about it.
Stayed 1 night in Jan 2019

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have a good rest with family over night, just the one thing is the way to the hotel is not very easy to find first time but other then that good place
Stayed 1 night in Dec 2018

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Carsten Pieper on 13 Nov 2018
Dear sir/Madam, many thanks for your Rating. Kind regards