Breakfast, lunch and dinner served

Reviews of Urban Beach Hotel

3.5 out of 5
Urban Beach Hotel
23 Argyll Road, Bournemouth, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 57 out of 80 reviews" "
Rating 8 - Good. 15 out of 80 reviews" "
Rating 6 - Okay. 5 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round the hotel was in the right location for our needs. The only thing was we were in a room in the roof space so it was restricted with head room, so if you got up in the night you had to remember to bend or you would hit your head , recommend when booking request you are on the lower floor as the bedrooms look more roomy and lager especially if you are staying for a few days.
Stayed 3 nights in Aug 2022

10/10 Excellent

Nigel

Stayed 2 nights in Aug 2022

10/10 Excellent

Julie

Stayed 2 nights in Aug 2022

10/10 Excellent

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Urban Beach Hotel was great! The staff were extremely friendly and accommodating. The room was very clean. The hotel was in a great location.
Stayed 2 nights in Jul 2022

10/10 Excellent

Chetan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Rachel

It is a lovely welcoming boutique hotel with comfortable rooms providing all I needed for a holiday. The staff are very friendly welcoming and helpful. They will go out of their way to help you that extra step if necessary and are always cheerful even when extremely busy. The food is delicious with lots of variety catering for all needs and very reasonably priced. It is 10 minutes walk from the sea and near to the shopping centre too. It is a popular meeting and eating place for local people but not noisy. Background music is pleasant but does not interfere with conversations. I hope it continues to do well. I give it 10 out of 10 on all counts and am recommending it to everyone!
Stayed 2 nights in Jul 2022

10/10 Excellent

Ceriese

Stayed 2 nights in May 2022

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, room comfort
Birthday weekend
The hotel is indeed very relaxed and we enjoyed the atmosphere very much. Nothing was too much for the very friendly staff. We also had our birthday weekend with family and grandchildren at the Urban Reef restaurant by the beach, fantastic!
Stayed 1 night in May 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky & comfortable
So enjoyed our stay. A quirky hotel with lots of character. Great breakfast and the most comfortable bed in a lovely, bright, sunny room. Will definitely stay again
Stayed 1 night in Apr 2022

10/10 Excellent

Carla, Chislehurst

Stayed 1 night in Apr 2022

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and the rooms are good value for the money
Stayed 2 nights in Aug 2021

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly , had a great stay.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, staff were friendly and gave fab service. Breakfast and dinner were both very good. Can’t fault Urban Beach and would definitely recommend to others.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated, comfortable beds and pillows . Friendly staff always with a smile.
Stayed 1 night in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Lovely hotel We have stayed many times before the people there are very friendly the rooms are amazing bed was very uncomfortable felt like I was falling of the edge and the heating wasn’t working so was freezing other than that was lovely hotel
Stayed 1 night in Dec 2020

10/10 Excellent

Ilona, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made last-minute decision to stay in Bournemouth for the night and this place did not disappoint. The room was a decent size with a super-comfy bed. Staff are really friendly and helpful. Lounge with open-view roof is perfect on a sunny day to enjoy drinks. - The steps to the rooms may be tricky for people with mobility issues. - Parking is on-street only and on a first-come basis.
Stayed 1 night in Sep 2020

2/10 Terrible

Shaun

Disliked: Staff & service, property conditions & facilities, room comfort
Toilet Nightmare
The Hotel was clean but service very poor. The Toilet was so small could not sit on and had to sideways put your leg out the door. sink too small water flying out. Asked for extra tea bags and daily water bottles looked at me like I was from another planet !! Riped off for drinks and no parking around the area also very rough area.
Stayed 3 nights in Sep 2020

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Rachel, Southsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly boutique hotel
I had a wonderful stay at Urban Beach. Staff were warm and friendly - nothing too much trouble and everything had been thought of - even a DVD stash and wellies for a wander to the beach in bad weather. Room was well furnished, a good size and comfortable too. Food was absolutely superb for dinner and breakfast as well as being good value. Cant wait to stay again. Bonus, it's under 10 mins walk to Boscombe Pier & Beach too.
Stayed 1 night in Oct 2019

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban Reef Boutique Hotel Bournemouth
The hotel was nice, staff friendly food great
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Very welcoming staff and felt very homely as well as a great atmosphere downstairs in the restaurant area in which you could sit inside as well as outside, although we didn’t use the restaurant it was nice to have the option. A 10 min walk from the beach / boscombe pier. Took my boyfriend for his 21st and staff were very upbeat and had friendly touches such as being greeted with glass of champagne due to the occasion. Bedroom was beautiful, as well as the bathroom, very clean, bed comfy, also had a fan for the hot weather. Only good things to say!
Stayed 2 nights in Jul 2019

2/10 Terrible

Khalid, qatar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in the world. Reception very bad
The worst hotel in the world. Reception very, very bad. There is no air conditioning. There is only a fan close to the window. The air draws directly from the outside to insect insects and bad odors from the hotel's waste bins under the window
Stayed 1 night in Jul 2019

10/10 Excellent

Vinicius Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Fantastic! Very relaxed place! The double room is very big with good amenities, very silent light and ventilated. Big bathroom with shower and bathtub. The staff is awesome, always kind, positive and ready to help. Good located, close to beach and supermarkets in a relaxed neighborhood. They have a incredibly nice restaurant/pub/lounge downstairs.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cool spot
This was just cool: cool hotel, cool staff, cool clientele - something between a popular pub and a nicely renovated old pub. I didn't expect it to be so good, and ventured not far - it was far too much fun hanging about. Close to the beach if you need that, but the cocktails are closer to the bar!
Stayed 3 nights in Jun 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
I booked to stay near my flat for a tenant check-out. But I also have lots of friends in the area as Bournemouth was my home for 20 years until recently. Urban Beach was somewhere I would have recommended to friends when they came to stay but I'd never stayed myself. The staff are exceptionally friendly and professional. The food is great and their cocktail list is excellent - try the Bramble! I stayed in the single room - it was small but perfectly formed. It had everything I needed and there was a coffee grinder in the hallway to help yourself to. Breakfast was not included in my booking but they served from 7.30 until 11.30 (I think that was right?) and it's a favourite brunch spot for locals.
Stayed 2 nights in May 2019

10/10 Excellent

AM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, modern style rooms with nice personal touches.
Stayed 1 night in Feb 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with warm friendly staff
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay. Checkin was easy and then shown to my room which was clean with all the amenities you need. Only had breakfast on the one day which again was great.Ate elsewhere in the evening as came to see family but food looked really good and was very popular.
Stayed 2 nights in Nov 2018

4/10 Poor

H, Cheshire

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was taken aback to find that the 'pre authorisation' on check in, immediately removed £100 from my account. When i realised the money had been removed i asked the staff who said it would be given back 5 days after i had left ! The hotel was short staffed which meant very slow service and food had been left on the hot plate for way too long. Some staff were friendly and some weren't. The room was nice and modern. I wont be staying there again which is a shame as it used to be a good hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great Stay - Nice friendly welcome from staff. They really make an effort. Lovely rooms
Stayed 1 night in Jul 2018

8/10 Good

Mrs Rebecca J

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice atmosphere and lovely staff
One night business trip. Very interesting and modern hotel with nice staff and fabulous food. Single room is very compact but fine for one night with nice additional "extras". My only comment is that the bed & pillows were extremely hard & uncomfortable, otherwise good value for money
Stayed 1 night in Aug 2018

8/10 Good

Amy, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool hotel
I spent two nights here on a weekend away for work. My room was very clean and comfortable with everything I needed. I also ate in the bar downstairs one evening and breakfast and it really was amazing, definitely recommended! Charlotte in particular made me feel very welcome and was a most fantastic hostess. My only downside was that you can hear a lot of noise from one room to another and some of the guests were inconsiderately loud but that is hotels for you really. Overall very good and I’ll definitely stay again when in Bournemouth
Stayed 2 nights in Mar 2018

10/10 Excellent

Mark, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent staff.
Loved everything about this hotel. Certainly now my preferred choice when visiting this area.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Well presented. Rooms was clean and tidy. Only negative was that the room (room 10)looked a lot bigger in the picture otherwise I wouldn't of booked that particular room. Also it was in the attic with quite low ceiling so me and my husband being 6ft it was not ideal
Stayed 1 night in Nov 2017

10/10 Excellent

laura, vancouver , canada o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was awesome!! Very accommodating and helpful. Cute hotel. Very small rooms but don’t need much if your out all day! 5 min walk to beach.
Stayed 1 night in Oct 2017

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Welcoming environment and staff, nice room and nice food...what else would you look for?
Stayed 1 night in Oct 2017

10/10 Excellent

Wowowow, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally chill
Great boutique hotel with only 12 rooms and only 7 mins walk from the beach. Staff were totally chill, check in was super simple, no silly ID or credit cards needed. Each room was specially themed, we had the Chinese room, which was very modern, had a large bathroom and fully equipped. Breakfast wasn't included in our booking but was very reasonably priced (£7.50 for full English) and delicious. Parking space was limited but we found free parking on nearby street every day.
Stayed 3 nights in Aug 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Urban Beach Hotel
Great location, really friendly staff and cannot wait for the opening of the paddle through at the beach cafe;)

6/10 Okay

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were wonderful. The mattress was very firm which resulted in two poor nights sleep. the room was hot, however, a good quality fan did help. The food was of a very high standard.