Double Room, Ensuite (Paye)
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Reviews of The Merchant House

4 out of 5
The Merchant House
10 Strand Street, Poole, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 205 reviews" "
Rating 8 - Good. 61 out of 205 reviews" "
Rating 6 - Okay. 7 out of 205 reviews" "
Rating 4 - Poor. 3 out of 205 reviews" "
Rating 2 - Terrible. 4 out of 205 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a perfect location with a perfect host.
Stayed 1 night in Feb 2024

6/10 Okay

james

Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for ferries. Friendly and accommodating host provided delicious breakfast with interesting non-standard choices.
Stayed 1 night in Sep 2023

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Great host
Breakfast not as good as expected, but host extremely pleasant . Major disturbance during the night. Road dug up to repair power cut
Stayed 2 nights in Oct 2023

8/10 Good

Di

Room a bit small for two people but great situation for getting to boat trips early morning after a good breakfast. Also close to The Poole Arms pub that does good fish/ seafood.
Stayed 1 night in Sep 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat place in the heart of Poole
Excellent host great location to the main social area of Poole the car ferry is a 15 min(trust me I did it). The host prepares an excellent english breakfast and when I had to miss it to make my ferry hit set out a breakfast to go.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A wonderful welcome from David, fantastic breakfast, lovely comfortable room and wonderful location. Highly recommended
Stayed 1 night in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome at check-in. Fantastic breakfast with fruit, yoghurt, juice, excellent coffee and choice of cooked options. The room was quite small and the bed was not particularly comfortable for 2 people. The bathroom was small but the shower worked well. There were tea/coffee/hot chocolate making facilities and a hair-dryer and magazines provided. The owner was very friendly and informative about restaurants and how to get to the station.
Stayed 1 night in Sep 2023

8/10 Good

Ms C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely position behind Quay Road and easy walking distance for 9pm ferry to Guernsey. A warm greeting from owner who provided a packed breakfast as I had to leave early for the ferry. Unfortunately the room was small but adequate for one person.
Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Stayed 1 night in Sep 2023

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little b&b. The host was so welcoming, like a home from home. Very convenient to the quay & high street but also very peaceful. Great breakfast, quality produce with lovely homemade bread. Would highly recommend.

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you David .
Stayed 3 nights in Aug 2023

10/10 Excellent

Marion

Liked: Staff & service, property conditions & facilities
Great landlord and breakfast
Stayed 2 nights in Aug 2023

8/10 Good

Sarah

Stayed 1 night in Aug 2023

8/10 Good

Yiannakis

Liked: Cleanliness, staff & service
Great location
The hotel was very central and close to the High Street and the Quay. It was very convenient during our stay and we could go to our room whenever we wanted a little break.
Stayed 1 night in Aug 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend a stay
Excellent place to stay overnight. The breakfast in the morning was really good. I’d recommend to anybody wanting to stay here.One note of caution if you have an issue getting up and down stairs that may be a consideration?
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from Home,
Set in a quiet street just behind the quayside, and very near to the high street, bus garage and train station for easy access to the surrounding area, this boutique hotel is small, cosy and comfortable. With the personal touches that the friendly owner provides. My ensuite room was clean and perfect for my two night stay. I felt completely at home, with my own front door key to come and go as i pleased. David was a great host and we chatted like old friends in his kitchen diner as he prepared a great breakfast for me. He is very informative about the area, and gave recommendations for dining and places of interest. I would be happy to stay at The Merchant House again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. David is very welcoming. Great breakfast. Very close to town and quay.
Stayed 1 night in Aug 2023

6/10 Okay

Martyn

Stayed 1 night in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The marvellous memorable Merchant House
Took a few days away to recharge my batteries. I could not have picked a better place to stay. I really appreciated the love time and effort that David has put into his beautiful Georgian residence. An exceptional host, helpful, friendly and a great conversationalist. The time I spent there was refreshing and calming, the sea air invigorating and the breakfast was cooked with care and looked pretty on the plate and was delicious. David’s homemade bread deserves a special mention as really enjoyed it. Oh and a hello to Bentley who is quite a character! A lovely stay and one I would like to repeat.
Stayed 2 nights in Jul 2023

10/10 Excellent

Trudi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely break,and David was excellent host.Would recomend highly. Thank you
Stayed 2 nights in Jul 2023

10/10 Excellent

alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top destination in Poole.
Friendly host , great home Cooked breakfast. Bentley the Bulldog a must to see.
Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Stayed 1 night in Jun 2023

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, property conditions & facilities
What a fantastic work stay. Great location, great host. I felt like I was on holiday. I can’t praise the Merchant House highly enough!
Stayed 1 night in Jun 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
Such a pleasure to stay there. Dave was an excellent host. Breakfast was a real treat. Comfortable room and very clean
Stayed 1 night in Jun 2023

10/10 Excellent

Scott

Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place and friendly host.
Stayed 1 night in May 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En route
Very warm and welcoming. Tastefully decorated. Comfortable. Lovely breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

John Wilson

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ninette

Stayed 1 night in Jan 2023

10/10 Excellent

A

Stayed 1 night in Oct 2022

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, I will be coming back !
Stayed 1 night in Sep 2022

10/10 Excellent

graham

Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 1 night in Aug 2022

10/10 Excellent

John

Stayed 1 night in Aug 2022

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing Boutique B&B
Host was brilliant, room was beautiful and food was amazing Will be using The Merchant House myself again and recommending it highly to my friends and colleagues
Stayed 1 night in Aug 2022

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay. The owner was particularly helpful with a restaurant recommendation.
Stayed 1 night in Aug 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gin and Jazz in Poole
Enjoyed our stay at the Merchant House, a real hidden gem of a place to stay in Poole. David is an excellent host, very knowledgeable of the surrounding area. He is also extremely good and talented cook, probably one of the best breakfasts we've ever had . Highly recommended and will using again on our next trip to Poole
Stayed 1 night in Aug 2022

10/10 Excellent

Chantelle

Stayed 1 night in Aug 2022

10/10 Excellent

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, Nice breakfast, lovely host.
Stayed 1 night in Aug 2022

10/10 Excellent

Gary

Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 1 night in Jun 2022

10/10 Excellent

Simon, Chippenham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Ceilia

Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice night in Poole
Only stayed 1 night but enjoyed it very much. Owner is very friendly and helpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B@B heaven
Just friendly helpful and welcoming
Stayed 2 nights in May 2022

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay on the Quay
For a brief stay, it was wonderful. David was super accommodating and the Merchant House was just lovely! Be sure to park in offsite parking which is just across the street. Many restaurants are just around the corner on the quay and such a lovely walk it was! Thanks so much for your hospitality!
Stayed 1 night in Apr 2022