Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom uk

Good hotel modern style hotel with great food.

Posted 05-May-2015
Pros: The arbour restaurant
Cons: attention to detail
We stayed for one night in a standard room which was very nicely appointed, comfortable and clean. We also ate in the arbour restaurant, and the food was excellent and very good value for money considering the very high standard. My reasons for not rating excellent overall were a few small niggles. For me, the service was only ok. Staff were polite, but not attentive to the level I've experienced in other good hotels. Not that they weren't trying, I just felt as though staff needed a bit of additional customer service training. The second issue was that our room was at the end of a corridor, past some doors to the kitchen and other service areas and there were crumbs and bits of rubbish on the carpet for the duration of the stay. Also there were some storage cupboards in the corridor with the doors left open the whole time. unacceptably sloppy in my opinion.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Mar-2015
Nice hotel with a great bar and friendly staff. The cocktails were excellent!
4 out of 5
Recommended
for Couples
by Robertfrom Ickenham

Nice stay

Posted 26-Feb-2015 on Hotels
Would recommend this hotel
4 out of 5
Recommended
for Couples
by Rebeccafrom London

Great modern hotel

Posted 24-Feb-2015 on Hotels
Stayed here on Sat night after a wedding. Located 1 road back from the beach, so it's not too open to the elements in Winter. There's a lot of hotels along this road in Bournemouth, most of them are pretty old & chintzy - I was pleasantly surprised that this hotel bucked the trend. Hotel was clean, modern & has all the usual amenities in room that you need. The bathroom was beautifully decorated & walk in shower was a fitting touch. The staff in the evening were more than helpful when we wanted something from the bar, which was technically closed down after hours. Would deff stay here again when visiting Bournemouth.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 23-Feb-2015 on Hotels
5 out of 5
Recommended
for Couples
by Janicefrom yateley

Excellent

Posted 11-Feb-2015 on Hotels
2nd visit to this Hotel and everything was excellent, The food was the best food I have ever tasted in a Hotel. The location is also very good.
5 out of 5
Recommended
for Couples
by Martinfrom Cirencester

Not on the Hotel Inspector!

Posted 10-Feb-2015 on Hotels
Great get-a-way hotel for a couple. Not the cheapest but make the most of the breakfast and dinner deal for great value. Close to the town centre and beach. They have created a great atmosphere and ethos. My only constructive comment would be can you really qualify as a 'green hotel' when the central heating was on all night? Would definitely go again. Thanks to all.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom leeds

Top quality boutique hotel

Posted 05-Feb-2015
Hard to fault this hotel. Probably the best option in Bournemouth for quality, service, restaurant.
5 out of 5
Recommended
for Couples
by Annafrom Bristol

Wonderful place, proper boutique hotel

Posted 03-Feb-2015 on Hotels
The Green House is a fantastic hotel, its 2 minutes walk from the gorgeous beach and there is plenty of parking. The room we had (Wild Pear)was stunning and the bed was amazing. 10/10. The staff were lovely, really helpful and the food in the restaurant was lovely. Try the English Oak prosecco if you are celebrating! Definitely will be going back to stay there again.
5 out of 5
Recommended
for Couples
by Lucyfrom London

Perfect

Posted 01-Feb-2015 on Hotels
Perfect Getaway. Lovely hotel with amazing decor and very friendly staff.