Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

on a quiet road, but close to the sea

Posted 15-Jul-2015
Pros: very eco friendly
Cons: more vegetarian choice on restaurant menu
Lovely hotel, very friendly staff, Spotless inside
4 out of 5
Recommended
for Everyone
by A verified traveller

Hübsches kleines Hotel

Posted 28-Jun-2015
Schön gestaltetes Hotel. Sicher zum Wohlfühlen. Einzig dürften die Wände etwas dünn sein. Die Familie von nebenan war leider ab sieben Uhr früh extrem laut, Trotzdem würde ich es wieder buchen.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire

Lovely hotel, brilliant location!

Posted 01-Jun-2015
We spent two nights here at the end of May. What a lovely hotel close to all amenities. The bed was so comfortable and had tea/coffee facilities, which is important to us. There is a really comfortable bar and the food at breakfast was delicious. We had a meal in the Arbor restaurant and it was 10 out of 10 and the service was brilliant!
4 out of 5
Recommended
for Couples
by A verified traveller from uk

Good hotel modern style hotel with great food.

Posted 05-May-2015
Pros: The arbour restaurant
Cons: attention to detail
We stayed for one night in a standard room which was very nicely appointed, comfortable and clean. We also ate in the arbour restaurant, and the food was excellent and very good value for money considering the very high standard. My reasons for not rating excellent overall were a few small niggles. For me, the service was only ok. Staff were polite, but not attentive to the level I've experienced in other good hotels. Not that they weren't trying, I just felt as though staff needed a bit of additional customer service training. The second issue was that our room was at the end of a corridor, past some doors to the kitchen and other service areas and there were crumbs and bits of rubbish on the carpet for the duration of the stay. Also there were some storage cupboards in the corridor with the doors left open the whole time. unacceptably sloppy in my opinion.
4 out of 5
Recommended
for Couples
by Adam from Heathrow

One night away

Posted 22-Apr-2015 on Hotels
We had a lovely one night stay with you and will recommend to friends Thank you
5 out of 5
Recommended
for Couples
by A verified traveller

Fantastic stay!

Posted 09-Apr-2015 on Hotels
great hotel and very good location.
3 out of 5
Recommended
for Families
by jie from Nottingham

Not worth the price paid.

Posted 08-Apr-2015 on Hotels
We booked a family room via hotel.com, however received phone calls from reception, there is no sofa bed in the room. They charge 12.50 per day to put a cot in for 20 month boy. They promised to put a single bed in. However, it turned out to be a foldable guest bed. My daughter said it is too soft. Talked to the reception, they promised to get another mattress. But stayed 3 nights, never get the mattress they promised. Paid the restaurant cash for the dinner, when we checked out, they messed the bill up and ask us to pay the dinner again! Quiet location, clean and nice room. However, not for family, only lip service provided. Not worth the price paid. Not recommended for family.
5 out of 5
Recommended
for Couples
by Mr. G

This traveller left a rating score only Posted 24-Mar-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Mar-2015
Nice hotel with a great bar and friendly staff. The cocktails were excellent!
4 out of 5
Recommended
for Couples
by A verified traveller

Fint boutiquehotell nær strand og sentrum

Posted 10-Mar-2015 on Hotels
Fint boutique hotell i nær lokasjon til sentrum og stranda i Bournemouth. God frokost med lokalprodusert mat, det er også en god restaurant til middag. Hotellrommene er veldig fine.