Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dorset

Reception staff were so accommodating

Posted 24-Jul-2015
I booked a room with a bath, having phoned the central reservations number for confirmation. Unfortunately the hotel didn't get this message, but accommodated me quickly when I realised it didn't. Very comfy bed, clean room.
4 out of 5
Recommended
for Couples
by A verified traveller from Worth

great situation with sea view

Posted 04-Jun-2015
Pros: situation to sea and beach
Cons: notification of wheel festival weekend when you book
Location: beach holiday
liked hotel but the weekend was manic because of wheel festival. which closed road outside hotel .Coach parties in restaurant. fortunately we were looked after by restaurant manager, food ok. options limited because Bournemouth was so busy
3 out of 5
Recommended
for Everyone
by A verified traveller

Poor room.

Posted 25-May-2015
I love this hotel, but unfortunately this year I had a few issues with my room, which was on the ground floor with only a glazed door and no window to open. There was also a rusty derelict car outside my room, so not a reasonable acceptable view either.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Very nice place

Posted 14-May-2015
We did enjoy our stay there,the hotel was very nice and even closer to the beach.
3 out of 5
Recommended
for Couples
by Robert from northampton

A bit dated but we got what we expected!

Posted 29-Apr-2015 on Hotels
Someone at your end forgot to inform the hotel that this was a b'fast included booking!
3 out of 5
Recommended
for Couples
by Christine from yorkshire

Good location.

Posted 21-Apr-2015 on Hotels
The hotel was good the staff were friendly and helpful, the room was clean but pillows too flat. Cooked breakfast fine but continental breakfast not so good,we would stay in this hotel again. Love the location.
2 out of 5
by A verified traveller from shoreham-by-sea

location was perfect for our concert at the BIC

Posted 16-Apr-2015
Pros: the dinning area was very nice staff pleasant and the breakfast enjoyable.
Cons: new carpets
Location: excellent location for our concert at the BIC
disappointed with the room it was just big enough to get a double bed in & the carpets had stains on them so had to leave our shoes on, as we only needed it for 1 night to sleep in we didn't complain.
3 out of 5
Recommended
for Couples
by Allan from Somerset

Wedding anniversary

Posted 25-Mar-2015 on Hotels
Fistly the bad news. The hotel was a bit outdated and could do with a refurbish. Carpets on stairs rather dark. Mix of carpet on the same floor. Unable to adjust room temperature. Parking can be a bit hit and miss, you may have to park on the road. Now good news. Scenery from ocean view room was brilliant. Staff were very helpful when asked to do something for you. Breakfast food was good with plenty of everything.
4 out of 5
Recommended
for Business Travellers
by philip from cardiff

business

Posted 22-Mar-2015 on Hotels
business trip
4 out of 5
Recommended
for Business Travellers
by paul from chippenham

lovely location

Posted 11-Mar-2015 on Hotels
Lovely view from free upgraded room (sea view, double bed). Excellent breakfast. Haven't tried the evening meals.