Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice enough hotel, close to the beach

Posted 29-May-2015
Pros: The hotel was clean, close to the beach, great staff, great breakfast. Family friendly.Lovely beach.
Cons: The touch of luxury was missing...the general decor was tatty. The staff could give out info on local attractions. Bathroom could do hair caps.
Location: Walk along the beach, eating out at local restaurants, trips such as Blue Pond, Sea Life at Weymouth, Brownsea Island etc.
Convenient hotel by the beach. Hotel staff were great. I liked it when they asked me how I was every morning when I went down for breakfast. Staff were attentive and friendly. Great breakfast. The evening menu could do with having a flexible menu..not everyone wants a two/three course meal. The general touch of luxury was missing as the decor was in need of some modernisation.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wiltshire

A fantastic location and a lovely hotel.

Posted 18-May-2015
Pros: The location, the sun terrace, the breakfast and bar snacks.
Cons: More knowledgeable bar staff, the look of communal areas.
Location: In the immediate vicinity, the beach is the obvious choice. Further afield are ferries to Brownsea Island and the towns of Poole & Bournemouth.
Having stayed at this hotel previously, we knew the location of the hotel was perfect - right on the beach with some great views. The sun terrace was the perfect place to spend a sunny afternoon with adequate seating to avoid feeling crowded. The food in both the main restaurant and the bar was good. The hotel itself is a little worn in some of the communal areas, but the room was spacious with generally comfortable furniture. Parking was also adequate. The general location of the hotel is also very good for exploring the local area. Staff on the reception desk were helpful and knowledgeable. We would certainly stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Essex

Great fun at Sandbanks

Posted 15-May-2015
Pros: As previously stated
Cons: For me nothing
Location: Famous location endless local options Haven Hotel owned by same company not far away ideal for drinks food and boat watching all such fun !!
Superb ideal location for fun and romance - right on the beach - buffet breakfast great -staff faultless -go there and enjoy !!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Southampton

Posted 28-Apr-2015
Excellent stay... Will recommend for family visitors
3 out of 5
Recommended
for Everyone
by A verified travellerfrom KA

Excellent location and view

Posted 27-Apr-2015
Hotel location was very good but hotel itself is in desperate need of modernisation. Hotel staff was very friendly and helpful. But I don't think that hotel was worth £180.00 per night. Hugely overpriced.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

Close to the beach.

Posted 18-Apr-2015
Pros: Location. Breakfast
Cons: Waiter service in patio area. Modernisation.
Location: Beach
Superb patio area by beach but no waiter service at 6 pm. Overall it has a very dated feel about it but that is the norm in the region.
3 out of 5
Recommended
for Couples
by A verified travellerfrom London

Dated Hotel in Great Location

Posted 11-Apr-2015
Pros: Staff, breakfast, cleanliness and comfort of room. Car parking space is very useful.
Cons: Dinner menu needs variety, toilets in reception needs work. General appearance from the fron is very dated and a little grubby.
Location: Corfe Castle, Swanage, Swanage Steam Railway, Monkey World and Poole.
Overall the Hotel looks and appears to be a little dated, but this shouldn't spoil an enjoyable break in the Sandbanks area. Great view of the sea from the balcony and room well equipped, comfortable and clean. Lift in slow and small. Toilets in the reception area were poor broken seat and broken hand dryer. Room needs a flannel to go with the towels. Staff are friendly and keen to help. We asked for a shoe cleaning kit at reception which is supposed to be available and given a small shoe shine pad the size of a postage stamp. Breakfast menu great. Evening menu didn't change during our stay. Bar food selection ok but food was a little cold upon serving.
4 out of 5
Recommended
for Everyone
by A verified traveller

convenient location, nice views

Posted 06-Apr-2015
Pros: relaxed, friendly. comfortable
Exceptional wind/storm made our room very noisy, but the staff very readily moved us to a room on the other side of the hotel - very quiet - at no extra charge. Really nice of them.
3 out of 5
by A verified travellerfrom West Midlands

Posted 04-Apr-2015
Pros: Hotel in a good location. Staff helpful ,breakfast and dinning staff VERY good.
Cons: Hotel needs refurbished throughout !
Location: Good location, with lots to do.
We spent three nights at the Sandbanks hotel, we were disappointed with the condition of the hotel, it was really old and rundown and a little drab! Most carpets needed replacing. The entrance to the leisure spa was very depressing and in great need of refurbishment, therefore we didn't use these facilities.
4 out of 5
by A verified travellerfrom GILLINGHAM,DORSET.

Two day break while new kitchen floor being relaid

Posted 23-Mar-2015
Pros: Very clean and staff very friendly.
Cons: Reception on television very poor for 2015
Location: Location superb with a multitude of things to do all around.
Both in our late seventies and found the walk from lift to our room a long old haul. Heat could have been lower. Staff and accommodation superb.