Location: Is great in the outer skirt of London, quiet with routes to walk in. However, if you intend to visit London it is not the perfect location as it is more than 70 minutes drive away from it.
Service: Room service never changed the beddings during our visit, just tidy up the old beddings. This is not expected from 4 stars hotels for such expensive rooms.
Bathroom has no tooth paste and when we asked for one it was an embarrassment 5 gram tube barely enough for one use.
There was no night dining due to the new year evening, a wedding party and staff shortage in the kitchen so I am not sure about the quality of lunch food, however the breakfast was Ok, not too much variety but it is enough.
The hotel is not child friendly as there is not activity for children. It suits couples who are looking for romantic view but I do not recommend for too many days.
They charge a deposit (£25 per person, refundable they said)on arrival which I am not sure for what as I already paid in advance.
If you arrive at night it is easy to miss the hotel sign on the main road as it is not lit well so drive slowly to avoid many U turns.
Room size: I expected a bigger room for this hotel in travel lodge and Premium Inn and they have similar room sizes for a fraction of the cost.
Basically you are paying for the location, If there was no Covid-19 restrictions I would prefer to pay the £450 pounds two nights stay to travel abroad. It is not a value for money service.