The level of service at this hotel is extraordinary. Relatively small (I think under 200 rooms) so this provides personalized attention from a well-trained and helpful staff. Concierge staff and hotel ambassador are not just attentive, but anticipate your needs. Even housekeeping staff is extraordinary, making sure that little things that you may not even notice are attended to.
Beautiful luxury hotel with superb rooms at very reasonable rates. The hotel is close to the Forbidden City and Tianamen Square. Excellent shopping is only a 10 minute walk away. The hotel is directly on a subway line giving easy access to the other historic sites and attractions around the city.
This is a high end luxury hotel with tons of high end stores in the lobbies. However, good luck trying to find a snack at midnight or a bar buzzing with nightlife. It was dead after dark location is good and cost was not too bad for a 4 or 5 star in downtown Beijing. I would not stay here again if I had the choice of another hotel with some more character and liveliness.
We stayed for 6 night and were on the executive floor which was perfect for our need. The staff was able to converse in english with us and had access to the executive lounge for breakfast and dinner. The metro was about 10 minutes walk fron the hotel and it was very convenient to move around the city. The only little negative thing was the fact that it was always very complicate to order a taxi from the hotel. On more than one occasion the taxi that was suppose to pick us up, refused to bring us to our destination and it was quite frustrating.
Concierge and staff were extremely friendly and helpful, hotel was always clean, most staff spoke decent English compared to many other hotels in Beijing. The location was great. WiFi was fast and accessible at all places in building except pool area which was not an issue for me. I really enjoyed my stay at the Regent and would definitely come back.
Clean room, bottled water supplied, nice swimming pool, you must wear a swim cap, male or female. Variety of food offered was good. If you want a taxi, order it early. Hard to find staff who could speak enough English to understand my questions.
Check in was relatively easy and quick. Staff speaks enough English to get by which is helpful. The room (ours was two bedroom) was spacious with three televisions, two bathrooms and a complete set of kitchen appliances. It's still somewhat on the Chinese end of the spectrum in that the fit and finish of the rooms is below average and was slightly annoying when drawers and closets cannot be opened and closed without a fight. Air conditioning an hot water were good. The gym has enough basic equipment for a decent workout.
An historical district, Dongcheng is home to a concentration of major sights and treasures including Tiananmen Square and the Forbidden City (Palace Museum). To the south, discover Wangfujing Street, a famous shopping boulevard that sees mostly foot traffic only. Here, more than 200 old Beijing brands still reign supreme including the Wuyutai Tea House and Shengxifu hat store.
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