Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy

Reviews of Lough Eske Castle

5 out of 5
Lough Eske Castle
Lough Eske, Donegal Town, County Donegal, Donegal, Donegal

Reviews

9.4

Exceptional

Rating 10 - Excellent. 486 out of 623 reviews" "
Rating 8 - Good. 84 out of 623 reviews" "
Rating 6 - Okay. 21 out of 623 reviews" "
Rating 4 - Poor. 22 out of 623 reviews" "
Rating 2 - Terrible. 10 out of 623 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with partner
Liked: Property conditions & facilities
Great stay, looked after by fantastic staff
Stayed 3 nights in Mar 2024

2/10 Terrible

John

Liked: Property conditions & facilities
Disliked: Cleanliness
Recently stayed here 1st time 2 nights. Not really centrally located must take several dark roads many filled with potholes and some unsafe road conditions to drive back-and-forth to the center of town were the pubs and restaurants are. Had to take a taxi back-and-forth to town even though it's less than three or 4 miles they charge you $15 euro each way which comes out of 17 or 18 American US Cleanliness of the room needed a lot to be desired rug was dirty and they didn't refill the soaps or things that were necessary. After my first night things were not replenished they charged a fortune to have my laundry done almost 3, American dollars to wash a pair of underwear and shirt you up to $ 5. Staff in the breakfast we're probably one of the best, the hostess, especially she got it !!! the front desk staff seem to be not experienced, and management didn't seem to be able to watch over them , when you called from your room with simple requests , the phone rang and rang unanswered and rang and rang. . Over priced with construction going on during my stay, even though they said, there wouldn't be see the pictures, also even though the parking was convenient and I believe free, still you had to lug your own luggage across the field and stone patios to get to your car not worth it stay in town if you can.
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, amenities
Everything was great food service location
Stayed 2 nights in Mar 2024
Response from Donal Cox on 26 Mar 2024
Dear Denise,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff were excellent. Professional and friendly. Breakfast was absolutely excellent as were the staff serving at breakfast. Reception were also excellent.
Stayed 1 night in Jan 2024
Response from Donal Cox on 26 Mar 2024
Dear Martin,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments in relation to staff and breakfast are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Excellent

david m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 1 night in Dec 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot but festive
Hotel was decorated very festively. Gorgeous Christmas trees everywhere. Bedroom was huge, bed was comfortable but the bedroom was SO warm, it was at the point of being uncomfortable. There was no option to cool it properly. Apart from this it was good.
Stayed 1 night in Dec 2023
Response from Donal Cox on 26 Mar 2024
Dear Traveler,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We're truly sorry to hear that your room was too warm, as providing exceptional service and comfort to our guests is our top priority.Regarding the issue you mentioned about the heat in your room, we sincerely apologise for any inconvenience caused by the temperature regulation in your room.Rest assured; we have already addressed this issue with our team to ensure they are promptly resolved for future guests.We are thrilled that you enjoyed your experience, your kind comments in relation to your room, and our Christmas decorations are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Ok stay, should be a 4 star at best.
For a 5 star castle hotel they were lacking 5 star castle experience. We stayed in multiple 5 star Castles and this was our least favorite from the check in and customer service follow through, to the breakfast. All was lacking the special touches that the other hotels in comparison offered wothout prompting. The room was plain and simple.
Stayed 1 night in Dec 2023
Response from Donal Cox on 26 Mar 2024
Dear Traveler,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We regret to hear that your stay did not meet your expectations. I am truly sorry that we did not meet your expectations during your stay on this occasion. Please be assured that your feedback has been taken seriously, and we are committed to making improvements to ensure that all future guests enjoy a faultless experience at Lough Eske Castle Hotel.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gerald

Stayed 2 nights in Nov 2023

2/10 Terrible

Colin

Stayed 2 nights in Nov 2023

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was lovely from start to finish. We were traveling with kids and they did an excellent job for families. The food was fantastic and everyone was very friendly.
Response from Donal Cox on 26 Mar 2024
Dear Emily,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.We are thrilled that you enjoyed your experience, your kind comments are greatly appreciated.Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

10/10 Excellent

J

Stayed 1 night in Nov 2023

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options. Breakfast: some of the food was too cold.
Response from Donal Cox on 26 Mar 2024
Dear Ciaran,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.Firstly I would like to apologise for your food being cold. This issue has been in discussion with the team, and we will personally take every necessary action for an issue of this nature not to reoccur in the future. Here at Lough Eske Castle we pride ourselves on providing exceptional service and great memories for our guests.We cannot wait to welcome you back to the castle.Best Regards,Donal CoxGeneral Manager

8/10 Good

Ashling

Stayed 2 nights in Oct 2023

10/10 Excellent

Roy

Stayed 1 night in Oct 2023

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David, Orland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful and romantic hotels my wife and I have ever stayed in. Would highly recommend to anyone visiting Donnegal Ireland to enjoy their stay at Lough, Eske, Castle.
Stayed 5 nights in Oct 2023
Response from Dónal Cox on 23 Oct 2023
Dear David,Thank you for taking the time to share your experience with us at Lough Eske Castle recently.I am delighted to hear that you and your wife had a wonderful time at the castle. Your recommendation is truly appreciated.I hope we can welcome you back to the castle again in the near future.Best Regards,Dónal CoxGeneral Manager

4/10 Poor

Stacy

Liked: Cleanliness, staff & service
Our room was extremely hot and rather unconfortable. Phone didn’t work. Really disappointing for the price and hopes for a castle experience .
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!!!! We had an amazing time… and the live music was a special treat in the bar
Stayed 1 night in Oct 2023

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the Lough Eske Castle! The staff was friendly, and helpful! The dinner we had at the restaurant was delicious! They have a fully stacked bar. We really enjoyed the pool, sauna, steam room, and jacuzzi. Would definitely stay here again!!
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but room needed updating.
The hotel was beautiful and we did enjoy our stay, the people were all very gracious and helpful. Our particular room was outdated. Holes in the carpet and the bed itself was fraying on the floor and not comfortable. No air and no windows. They said if we were warm to open the French doors which didn’t have screens and the blackout shades blocked the air, Bathroom and storage fantastic.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dean S.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great staff, good food, fantastic breakfast and pool.
Stayed 2 nights in Oct 2023

8/10 Good

VIJAY

Stayed 1 night in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Stayed 3 nights in Sep 2023

10/10 Excellent

Amber

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Tired feeling place. Not up to five star standard.
Stayed 2 nights in Sep 2023

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the castle!!! It was gorgeous, comfortable, and spacious. I ordered champagne and a bowl of fruit for our room prior to our arrival. Both were waiting for us as we entered the room. Our car was parked by a professional attendant and our luggage delivered to our room!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blown away by the service and overall hotel quality.
Stayed 1 night in Aug 2023

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The epitome of Irish luxury tucked just far enough away from the city centre. A must stay in the Northern area. Beautiful grounds, wonderful staff, delicious food, and on-point amenities.
Stayed 1 night in Aug 2023

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful - they went above and beyond for our honeymoon, from the front desk to housekeeping to the restaurant. Even without the honeymoon acknowledgment, this place is a gem! The staff all showed pride in their workplace, and there are several nooks and crannies to explore during your stay. Our only regret was not staying longer. Thanks so much!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ben

Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a bit out of the way, but well worth the adventure.
Stayed 1 night in Jul 2023

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with even better service! great food options at the hotel. Loved the spa and really enjoyed the indoor pool. A little bit on the pricey side, but worth at least one night!
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, fabulous hotel, great location
Stayed 2 nights in Jul 2023

6/10 Okay

SEAN

Stayed 1 night in Apr 2023

10/10 Excellent

Jose, DeWitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rory

Stayed 1 night in Jul 2023

10/10 Excellent

Alphonsus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything, it was a great few days break.
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at the castle was great Would like to thank shea again for all his help with getting us a driver Tom and Doreen Villiers
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from a 9 night stay in Ireland. We rented a car and drove to a new hotel every night. Lough Eske was the all around favorite for us! Beautiful setting, wonderful room, excellent food and incredible staff. Johnny I think his name was at the dining hall was so witty and kind! Our next trip to Ireland we will be coming back here for more than just one night. Highly recommended.
Stayed 1 night in Jun 2023

10/10 Excellent

Theodore, Reno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service staff was excellent. F&B was great from the bar to the restaurant. Grounds are beautiful. Only detractor is the lack of air conditioning for the hot summer nights. Will stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing. The castle, staff and grounds were all spectacular. Wish we could have stayed longer.
Stayed 1 night in Jun 2023

10/10 Excellent

Tiffany, Sanger

Stayed 1 night in Jun 2023