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The front desk staff was ready to check me in within a reasonable amount of time, was incredibly courteous and considerate of my needs, and wanted to know more about my stays at other hotels. I'm so far very impressed with my stay.
The room is perfect! Clean and well made with ZERO smells! This is an area most hotels lack in and I greatly appreciate the attention to detail with this!
Thank you!!!
The room had a very foul musty smell to it. The bathroom floor was dirty. The pool and hot tub were black in the bottom, and the pool area itself was very musty smelling, like they don’t have enough ventilation in it. The breakfast was much to be desired.
Sarah
Stayed 1 night in Nov 2023
Response from Ken on 15 Nov 2023
Dear Sarah,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Staff was friendly and efficient. Breakfast ran out of eggs and sausages before we got there and it took over 15 minutes for more to come out. Our room door took some jiggling to get to latch and it looked like others had the same issue. No elevator, but they offered to carry the bag up if needed.
The hotel is clean and well maintained. The service was great including the breakfast.
The only negative was no elevator to the second level, so if this is an issue, get a first floor room.
Michael
Stayed 2 nights in Oct 2023
Response from Ken on 28 Oct 2023
Dear Michael,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly!It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Dear Craig,Thank you for the great review. I am so happy to know that you had a great stay with us.We hope to welcome you back again soon.Sincerely,KenFront Desk Manager
Dear Craig,I am so glad that you enjoyed your stay and that you found the accommodations and service tobe satisfactory.
8/10 Good
Mary
16 Oct 2023
Mary
Stayed 2 nights in Sep 2023
2/10 Terrible
deb
Travelled with family, Travelled with pets
16 Oct 2023
Disliked: Staff & service, amenities
if you have pets use caution !!! I booked this PET FRIENDLY hotel- there is no way to note that I have a pet in the reservation..... I was told when I got there "they had no more pet friendly rooms" and I could not have a room.
I had no other options for a place to stay- and they would not budge unless I agreed to make my pet stay in the truck outside in the 45 deg rain. So I had no other options but to stay and set my alarm every hour to go check on the puppy. you are either pet friendly or NOT.... and this hotel is NOT
deb
Stayed 1 night in Sep 2023
Response from Ken on 27 Oct 2023
Dear Deb,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
10/10 Excellent
Tina
16 Oct 2023
Staff for very helpful and inviting.
Tina
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Dear Tina,Thank you so much for your review! We truly appreciate your kind words about our staff. I am glad you were able to enjoy our amenities as well. We hope to have you stay with us again soon!
Owners are clearly in the process of updating the hotel. The new paint, carpets, bathroom, updates, and other additions look great. I wish them well. They are clearly working hard. Great little breakfast in the morning.
Jerry
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Dear Guest,Wow! Thank you so much for the extremely kind review and the five-star rating! It has been our pleasure having you here with us, and I will absolutely share your kind words with our entire team! I hope we can welcome you back again soon!Have a great night,KenGuest Services Manager
We stay here every time we go to House on the Rock. Its always been fine but this last visit was great. The woman at the front desk was training a new woman and they were both friendly and efficient. The room was a good size and very clean. There is a small pool that is half indoor and half out door that we slways get a kick out of. The breakfast is pretty average but its free and the woman tending it was very nice and it was very clean. Guy that checked me out in the morning was also very friendly. No issues at all. We will definitely be back next year.
Gwendolyn
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Hi Gwendolyn,Thank you so much for the kind words and the five-star rating! I'm so glad you enjoyed your stay with us. I will certainly share your kind words with our team. We hope to welcome you back again soon!Best Wishes,KenGuest Services
Rooms are a little dark but otherwise the property is immaculate and nicely appointed. Good breakfast with eggs, sausage, made-to-order pancakes.
Verified traveller
Stayed 2 nights in Oct 2023
Response from Ken on 27 Oct 2023
Dear Guest,Thank you so much for your kind compliments about our staff and five star rating regarding our high standards of cleanliness and hospitality.I am glad that you enjoyed the value and the amenities of our hotel!On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!Sincerely,KenFront Desk Manager
10/10 Excellent
Jose
Travelled with partner
7 Oct 2023
Liked: Amenities
Needs a elevator
Jose
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Dear Jose,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Great stay. Pet friendly. Breakfast is amazing. Staff is friendly. Will stay here again.
Verified traveller
Stayed 2 nights in Sep 2023
Response from Ken on 5 Oct 2023
Dear Guest,Thank you so much for the kind words, and rating! I'm glad you had a wonderful experience at our hotel. Our team works hard to ensure every guest has a seamless experience from arrival to departure! We hope to welcome you back again very soon!Warmest Wishes,KenGuest Services
Hi William,Thank you so much for taking the time to rate our property. I'm glad you had a great experience. We hope to see you again soon!Best Wishes,KenDirector of Rooms
10/10 Excellent
Verified traveller
24 Sept 2023
Verified traveller
Stayed 2 nights in Sep 2023
Response from Ken on 27 Sept 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback!
Caring and welcoming staff. Room and common areas were very clean. Breakfast was so so.
David
Stayed 2 nights in Sep 2023
Response from Ken on 21 Sept 2023
Hello David,Thank you for the 5 stars! I am glad you had a pleasant stay with us. We hope to see you again in the future.Sincerely,KenGuest Services Manager
10/10 Excellent
Vicki
13 Sept 2023
Vicki
Stayed 1 night in Sep 2023
Response from Ken on 5 Oct 2023
Hello Vicki,Thank you for the 5 stars! I am glad you had a pleasant stay with us. We hope to see you again in the future.Sincerely,KenGuest Services Manager
Dear Deborah. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.
6/10 Okay
Catherine
3 Sept 2023
Priced a bit high on certain nights considering condition of hotel. Although the room was clean and the bedding was good, the grounds could be kept up better. Owners not as friendly as could be. Breakfast was just ok. Not too many options in this area to stay that is why we stay here.
Catherine
Stayed 6 nights in Aug 2023
Response from Ken on 21 Sept 2023
Dear Catherine,Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.
10/10 Excellent
Robert
28 Aug 2023
Robert
Stayed 1 night in Aug 2023
Response from Ken on 21 Sept 2023
Hi Robert,Thank you so much for the kind words and the five-star rating! I'm so glad you enjoyed your stay with us. We hope to welcome you back again soon!Best Wishes,KenGuest Services
10/10 Excellent
Jamie
27 Aug 2023
Jamie
Stayed 1 night in Aug 2023
Response from Ken on 30 Aug 2023
Hi Jamie,Thank you so much for taking the time to rate our property. I'm glad you had a great experience. We hope to see you again soon!Best Wishes,KenDirector of Rooms
The rooms were very nice , handy to everything , let us check in early and park the truck and trailers!
Gary
Stayed 1 night in Aug 2023
Response from Ken on 30 Aug 2023
Hello Gary,Thank you for the 5 stars! I am glad you had a pleasant stay with us. We hope to see you again in the future.Sincerely,KenGuest Services Manager
Complimentary breakfast was very good and well- supplied when getting low on items. Enjoyed the nice shower head. Appreciated in-room coffee, microwave and mini-fridge.
Cynthia
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Cynthia,Thank you for the wonderful review. It is a pleasure to see that your stay with us was exceptional and that you enjoyed many of our amenities. We appreciate your loyalty to our brand. We hope to welcome you back again.Sincerely,KenFront Desk Manager
Dear Guest,Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Housekeeping staff.
Rather pricey for the market, but ultra clean and quiet.
Fred
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Fred,Thank you so much for your review! We truly appreciate your kind words about our staff. I am glad you were able to enjoy our amenities as well. We hope to have you stay with us again soon!
We were in Dodgeville for the Land's End Warehouse Sale. This hotel was very clean, very spacious, in a great location and the front desk was helpful and friendly. We would definitely recommend!
Robert
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Robert,Thank you for the great review! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.Sincerely,KenFront Desk Manager
The place was in a perfect location for my needs, very close to Governor Dodge state park. The staff was super nice. It had a small but nice indoor-outdoor pool in one.
MICHAL
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Hi Joyce,Thank you so much for your kind compliments about our staff and rating regarding our high standards of cleanliness and hospitality.I am glad that you enjoyed the value and the amenities of our hotel!On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!Sincerely,KenFront Desk Manager
6/10 Okay
Jerry
3 Jul 2023
Jerry
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Jerry,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
New front desk persone in training was wonderful and helpful. Good spot to stay.
Troy
Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Hi Troy,Thank you so much for your kind compliments about our staff and five star rating regarding our high standards of cleanliness and hospitality.I am glad that you enjoyed the value and the amenities of our hotel!On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!Sincerely,Ken
8/10 Good
Ernest
24 Jun 2023
Ernest
Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Dear Ernest,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly!
Our room had lots of splatters on lamp shades and picture/wall. Other than that, it was nice a clean. Nice hotel overall.
Susan
Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Dear Susan,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 Excellent
Alec
20 Jun 2023
Liked: Property conditions & facilities
Super freindly service!
Alec
Stayed 3 nights in Jun 2023
Response from Ken on 14 Aug 2023
Dear Alec,It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review!We seek to give each guest a very comfortable and accommodating experience and we arethrilled to hear of our success in this ambition.On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!
10/10 Excellent
Ronald
18 Jun 2023
Ronald
Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Dear Ronald,It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review!We seek to give each guest a very comfortable and accommodating experience and we arethrilled to hear of our success in this ambition.On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!
Great place for us. We needed a clean, safe place to sleep on a busy trip, and we got that. I would suggest that the front desk ask if guests are comfortable with the first-floor room with external door. Some find that more convenient, but I felt a little less safe.
it was very nice. The night desk person was kinda hard to understand but freindly.
Dale
Stayed 2 nights in May 2023
6/10 Okay
Pamela
Travelled with partner
29 May 2023
Liked: Staff & service
Wanted to stay somewhere nicer so we paid more than other area hotels. Suite room with worn sofa and no table. Had to wait to use 3 person hot tub. Nothing special and not worth the higher rate we paid.