Indoor pool, outdoor pool

Reviews of Best Western Dodgeville Inn & Suites

2.5 out of 5
Best Western Dodgeville Inn & Suites
1130 N Johns Street, Dodgeville, WI

Reviews

8.4

Very good

Rating 10 - Excellent. 224 out of 522 reviews" "
Rating 8 - Good. 190 out of 522 reviews" "
Rating 6 - Okay. 72 out of 522 reviews" "
Rating 4 - Poor. 28 out of 522 reviews" "
Rating 2 - Terrible. 8 out of 522 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Niaomi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a slight odor but was clean. Beds and pillows were comfortable
Stayed 1 night in Feb 2024

6/10 Okay

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was ready to check me in within a reasonable amount of time, was incredibly courteous and considerate of my needs, and wanted to know more about my stays at other hotels. I'm so far very impressed with my stay. The room is perfect! Clean and well made with ZERO smells! This is an area most hotels lack in and I greatly appreciate the attention to detail with this! Thank you!!!
Stayed 1 night in Jan 2024

4/10 Poor

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place
Stayed 1 night in Dec 2023
Response from Ken on 14 Dec 2023
Dear Charles,We appreciate you taking the time to provide us with such candid feedback of your stay. Best wishes,KenGeneral Manager

8/10 Good

randall

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Amily

Liked: Staff & service
Check in lady was friendly and nice! Personable
Stayed 1 night in Nov 2023

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a very foul musty smell to it. The bathroom floor was dirty. The pool and hot tub were black in the bottom, and the pool area itself was very musty smelling, like they don’t have enough ventilation in it. The breakfast was much to be desired.
Stayed 1 night in Nov 2023
Response from Ken on 15 Nov 2023
Dear Sarah,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was slow to attend the front desk and garbage around rear of building.
Stayed 1 night in Nov 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient. Breakfast ran out of eggs and sausages before we got there and it took over 15 minutes for more to come out. Our room door took some jiggling to get to latch and it looked like others had the same issue. No elevator, but they offered to carry the bag up if needed.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice well maintained hotel.
The hotel is clean and well maintained. The service was great including the breakfast. The only negative was no elevator to the second level, so if this is an issue, get a first floor room.
Stayed 2 nights in Oct 2023
Response from Ken on 28 Oct 2023
Dear Michael,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly!It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

CRAIG, SPRINGFIELD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower head should be lower.
Response from Ken on 27 Oct 2023
Dear Craig,Thank you for the great review. I am so happy to know that you had a great stay with us.We hope to welcome you back again soon.Sincerely,KenFront Desk Manager

10/10 Excellent

CRAIG, SPRINGFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ken on 28 Oct 2023
Dear Craig,I am so glad that you enjoyed your stay and that you found the accommodations and service tobe satisfactory.

8/10 Good

Mary

Stayed 2 nights in Sep 2023

2/10 Terrible

deb

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
if you have pets use caution !!! I booked this PET FRIENDLY hotel- there is no way to note that I have a pet in the reservation..... I was told when I got there "they had no more pet friendly rooms" and I could not have a room. I had no other options for a place to stay- and they would not budge unless I agreed to make my pet stay in the truck outside in the 45 deg rain. So I had no other options but to stay and set my alarm every hour to go check on the puppy. you are either pet friendly or NOT.... and this hotel is NOT
Stayed 1 night in Sep 2023
Response from Ken on 27 Oct 2023
Dear Deb,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

10/10 Excellent

Tina

Staff for very helpful and inviting.
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Dear Tina,Thank you so much for your review! We truly appreciate your kind words about our staff. I am glad you were able to enjoy our amenities as well. We hope to have you stay with us again soon!

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owners are clearly in the process of updating the hotel. The new paint, carpets, bathroom, updates, and other additions look great. I wish them well. They are clearly working hard. Great little breakfast in the morning.
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Dear Guest,Wow! Thank you so much for the extremely kind review and the five-star rating! It has been our pleasure having you here with us, and I will absolutely share your kind words with our entire team! I hope we can welcome you back again soon!Have a great night,KenGuest Services Manager

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd annual stay
We stay here every time we go to House on the Rock. Its always been fine but this last visit was great. The woman at the front desk was training a new woman and they were both friendly and efficient. The room was a good size and very clean. There is a small pool that is half indoor and half out door that we slways get a kick out of. The breakfast is pretty average but its free and the woman tending it was very nice and it was very clean. Guy that checked me out in the morning was also very friendly. No issues at all. We will definitely be back next year.
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Hi Gwendolyn,Thank you so much for the kind words and the five-star rating! I'm so glad you enjoyed your stay with us. I will certainly share your kind words with our team. We hope to welcome you back again soon!Best Wishes,KenGuest Services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Rooms are a little dark but otherwise the property is immaculate and nicely appointed. Good breakfast with eggs, sausage, made-to-order pancakes.
Stayed 2 nights in Oct 2023
Response from Ken on 27 Oct 2023
Dear Guest,Thank you so much for your kind compliments about our staff and five star rating regarding our high standards of cleanliness and hospitality.I am glad that you enjoyed the value and the amenities of our hotel!On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!Sincerely,KenFront Desk Manager

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities
Needs a elevator
Stayed 1 night in Oct 2023
Response from Ken on 27 Oct 2023
Dear Jose,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Great staff!
Great stay. Pet friendly. Breakfast is amazing. Staff is friendly. Will stay here again.
Stayed 2 nights in Sep 2023
Response from Ken on 5 Oct 2023
Dear Guest,Thank you so much for the kind words, and rating! I'm glad you had a wonderful experience at our hotel. Our team works hard to ensure every guest has a seamless experience from arrival to departure! We hope to welcome you back again very soon!Warmest Wishes,KenGuest Services

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ken on 5 Oct 2023
Hi William,Thank you so much for taking the time to rate our property. I'm glad you had a great experience. We hope to see you again soon!Best Wishes,KenDirector of Rooms

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2023
Response from Ken on 27 Sept 2023
Dear Guest,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Caring and welcoming staff. Room and common areas were very clean. Breakfast was so so.
Stayed 2 nights in Sep 2023
Response from Ken on 21 Sept 2023
Hello David,Thank you for the 5 stars! I am glad you had a pleasant stay with us. We hope to see you again in the future.Sincerely,KenGuest Services Manager

10/10 Excellent

Vicki

Stayed 1 night in Sep 2023
Response from Ken on 5 Oct 2023
Hello Vicki,Thank you for the 5 stars! I am glad you had a pleasant stay with us. We hope to see you again in the future.Sincerely,KenGuest Services Manager

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from Ken on 21 Sept 2023
Dear Deborah. I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon.

6/10 Okay

Catherine

Priced a bit high on certain nights considering condition of hotel. Although the room was clean and the bedding was good, the grounds could be kept up better. Owners not as friendly as could be. Breakfast was just ok. Not too many options in this area to stay that is why we stay here.
Stayed 6 nights in Aug 2023
Response from Ken on 21 Sept 2023
Dear Catherine,Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from Ken on 21 Sept 2023
Hi Robert,Thank you so much for the kind words and the five-star rating! I'm so glad you enjoyed your stay with us. We hope to welcome you back again soon!Best Wishes,KenGuest Services

10/10 Excellent

Jamie

Stayed 1 night in Aug 2023
Response from Ken on 30 Aug 2023
Hi Jamie,Thank you so much for taking the time to rate our property. I'm glad you had a great experience. We hope to see you again soon!Best Wishes,KenDirector of Rooms

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
The rooms were very nice , handy to everything , let us check in early and park the truck and trailers!
Stayed 1 night in Aug 2023
Response from Ken on 30 Aug 2023
Hello Gary,Thank you for the 5 stars! I am glad you had a pleasant stay with us. We hope to see you again in the future.Sincerely,KenGuest Services Manager

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was very good and well- supplied when getting low on items. Enjoyed the nice shower head. Appreciated in-room coffee, microwave and mini-fridge.
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Cynthia,Thank you for the wonderful review. It is a pleasure to see that your stay with us was exceptional and that you enjoyed many of our amenities. We appreciate your loyalty to our brand. We hope to welcome you back again.Sincerely,KenFront Desk Manager

6/10 Okay

Anthony, Greenback

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bed slept well. Room could've been cleaner.
Stayed 2 nights in Aug 2023
Response from Ken on 14 Aug 2023
Dear Guest,Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Housekeeping staff.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Rather pricey for the market, but ultra clean and quiet.
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Fred,Thank you so much for your review! We truly appreciate your kind words about our staff. I am glad you were able to enjoy our amenities as well. We hope to have you stay with us again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight
We were in Dodgeville for the Land's End Warehouse Sale. This hotel was very clean, very spacious, in a great location and the front desk was helpful and friendly. We would definitely recommend!
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Robert,Thank you for the great review! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.Sincerely,KenFront Desk Manager

8/10 Good

MICHAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was in a perfect location for my needs, very close to Governor Dodge state park. The staff was super nice. It had a small but nice indoor-outdoor pool in one.
Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Hi Joyce,Thank you so much for your kind compliments about our staff and rating regarding our high standards of cleanliness and hospitality.I am glad that you enjoyed the value and the amenities of our hotel!On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!Sincerely,KenFront Desk Manager

6/10 Okay

Jerry

Stayed 1 night in Jul 2023
Response from Ken on 14 Aug 2023
Dear Jerry,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New front desk persone in training was wonderful and helpful. Good spot to stay.
Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Hi Troy,Thank you so much for your kind compliments about our staff and five star rating regarding our high standards of cleanliness and hospitality.I am glad that you enjoyed the value and the amenities of our hotel!On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!Sincerely,Ken

8/10 Good

Ernest

Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Dear Ernest,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly!

8/10 Good

Susan, Des moines

Liked: Staff & service, property conditions & facilities
Our room had lots of splatters on lamp shades and picture/wall. Other than that, it was nice a clean. Nice hotel overall.
Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Dear Susan,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

10/10 Excellent

Alec

Liked: Property conditions & facilities
Super freindly service!
Stayed 3 nights in Jun 2023
Response from Ken on 14 Aug 2023
Dear Alec,It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review!We seek to give each guest a very comfortable and accommodating experience and we arethrilled to hear of our success in this ambition.On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!

10/10 Excellent

Ronald

Stayed 1 night in Jun 2023
Response from Ken on 14 Aug 2023
Dear Ronald,It's good to hear from you and we greatly appreciate that you've taken the time to share your five star review!We seek to give each guest a very comfortable and accommodating experience and we arethrilled to hear of our success in this ambition.On behalf of our entire staff, we thank you for your business and we hope to see you againwhen your travels bring you back to the area!

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Terri

Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Great place for us. We needed a clean, safe place to sleep on a busy trip, and we got that. I would suggest that the front desk ask if guests are comfortable with the first-floor room with external door. Some find that more convenient, but I felt a little less safe.
Stayed 2 nights in May 2023

10/10 Excellent

John

Stayed 2 nights in Jun 2023

10/10 Excellent

Donna, Atlanta

Stayed 2 nights in May 2023

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, property conditions & facilities
it was very nice. The night desk person was kinda hard to understand but freindly.
Stayed 2 nights in May 2023

6/10 Okay

Pamela

Travelled with partner
Liked: Staff & service
Wanted to stay somewhere nicer so we paid more than other area hotels. Suite room with worn sofa and no table. Had to wait to use 3 person hot tub. Nothing special and not worth the higher rate we paid.
Stayed 1 night in May 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023