amazing rooms, spacious, comfortable, great bathrooms, etc. However, the wifi in the hotel is absolute garbage! If you need internet, this will really drive you nuts. The hotel staff's English was very poor, and it made booking an extra night very difficult so we just did it online to spare us the trouble. The tub in one room only had hot (very hot) water from the faucet, but the overhead shower had both cold and hot so we had to mix them in order to fill the bath with a tolerable temperature water. The standup shower in the bathroom had a broken handle and I had to play with it to get it to adjust the water properly. In the second room we stayed, which was located on the bottom floor, we had two mosquitoes inside the room that ravaged my girlfriend. the area where the hotel is located is great though, and i would return to the hotel as long as I wasn't staying on the ground floor.
Excellent services. Staffs speak multiple languages and are very polite. The morning breakfast in the hotel restaurant where is beautiful, clean, bright and with very good service. It is worth much more for the price we paid for it.
The hair dryer is out of date. After being used for less than two minutes, the handle turned hot. I had to turn off and waited for five minutes to keep on using it. it took me two times to call for the supply which they missed to provide me, such as tooth brush and soap.
The hotel staff were courteous and polite. The room was spacious and clean which is very important. The breakfast though did not have much variety. The wifi connection was very slow. I would go back to stay If I need to be at the same place again in district 5.
docjabagat from Cebu City, Philippines
Arcenciel Hotel is nine storey Building with 86 rooms and suites, all rooms are equipped with good furniture, individual air …More
Most staff could speak English and very friendly. Not all of them seem knowledgeable about where to get some of my items that I wanted to buy.
The rooms are spacious enough with lovely Deco. The see through bathroom was sexy. There were many channels to choose and they even had a keyboard which unfortunately I couldn't figure out how to switch the TV to PC mode for surfing.
I didn't quite like standard of hygiene as the toiletries seem to be stored for some time or reused, eg. The toothpaste tubes were of different brands, there were slight discolouration at the bottom of the shampoo bottle, the plastic wrapping the slippers seem dirty with hairs and the slippers were a little stained.
Breakfast was quite pathetic with just a few set options to choose. But it was easy to find food around the area.
Overall it was still a good value boutique hotel.
While this hotel is a little apart from the heart of the city, it is still in an interesting area that is worth exploring. The staff at the hotel always went out of their way to be helpful and were very friendly.
The room was clean and seemed entirely appropriate for the amount we paid.
Pocket Guide: Ho Chi Minh City District 5 - Cholon Hotels
Cholon, sometimes referred to as Chinatown, is southeast of the city centre and features several ornate pagodas including Thien Han Pagoda, dedicated to the Chinese goddess of the sea. Cholon also houses Olympic-size Lam Son Swimming Pool, as well as many Chinese restaurants. Cholon Bus Station serves the Mekong Delta.
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