The staff are very nice and our room was clean and much like the photo gallery has it shown. Only a 15 minute drive from the airport and upon check out the staff even flagged down a taxi for us. I was impressed with how accurate all the descriptions for the hotel was. I Will definitely be staying here again in the future
"Pleasant hotel to stay.Near many historical sites."
The hotel staff are very courteous and well mannered.Most of the staff speak english and hence
has no problem in seeking information on where to go.
Since the hotel is strategically located, it is easy to go from one place of interest to the other.
Moreover the taxi fare is very economical and it doesn't cause you much to go from one place
During the 10-day stay, we can say the staff from front desk to kitchen are friendly and customer focus. Bao & Loc at the front door love their job and gave us very good advice, from direction to places to safety tips outside the hotel.
Our room is small but quite comfortable by 3-star hotel standard. However, the smell and odor of smoking in the hallway and the elevators area bothered us a lot. People smoke everywhere in HCM and other cities.
I stayed at this Hotel for 4 nights, and was delighted by the experience. The Hotel is surrounded by plenty of shopping and restaurant opportunities, and is an easy taxi ride to most of the tourist sites in HCMC. My stay included a good buffet breakfast each morning, with a lovely selection of both cooked and cold dishes, cereal, fruit, juices and tea/coffee.
All the staff were so delightful, cheerful and helpful, right from the doorman to the receptionists to the restaurant staff and the room attendants. Nothing was too much trouble - they were so attentive with great attitudes towards the service they provide.
The receptionists, Kelly and Michelle, were fluent in english (a great help for an Australian like me) and provided exceptional service in translating language for me, arranging sightseeing, and suggesting shopping, entertainment and dining experiences.
I would most certainly recommend this Hotel as an essential component of a memorable HCMC holiday.
Hotel is very clean, staff very polite, housekeeping was excellent, door mans were very helpful, breakfast has large variety of food in the mornings, air conditioning was very silent and perfect toilet facilities
We enjoy our stay for 5 nights and was very happy upon our departure, we took photos with the staff, even the the roof staff was excellent
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