Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.8 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Plymouth

Classy looking hotel

Posted 08-Dec-2014
Pros: See above
Cons: The decor , bedding in bedrooms.
Location: Spent both days shopping in Torquay which I very much enjoyed.
We booked your hotel for my wife's 66th birthday and was very impressed by the look of the hotel, the friendly ness of the cleaning staff, the professionalism of the receptionists etc. The swimming pool was very nice, but we really liked the table tennis being available. We ate in the beautiful restaurant with crisp white well laid tables. The breakfast was the best choice and taste ever. The only downside was that although we had a half price offer on our room it felt Shabby, the bedspread and blankets were very old and dated. The wardrobe door would not shut and the foot bar was broken under the dressing table. The television was ancient with interference on all channels. Shame really as everything else was top marks.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Swindon

Lovely Character Hotel.

Posted 12-Sep-2014
Pros: Great base to go walking and exploring.
Cons: Hotel needs money spent on it. Its a palace,that needs some attention.
Location: Location-steep hill down to sea.Fab location! In town Fish and Chip restaurant,Please check this out!
Lovely stay at this hotel. Rooms do need updating,most staff very friendly.Area,and grounds fab!. Cooked breakfast 10/10. Will be staying at this hotel again.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Cardiff

The facilities at Hotel

Posted 07-Sep-2014
Pros: The staff were all very friendly and obliging. We played golf and I had a lesson with Laura The Pro which was really beneficial
Cons: The lifts worked but need upgrading
Location: The location was lovely and so near to Babbacombe sea front and restaurants which were 10mins walk away.
The facilities at this hotel were great. Our bedroom needed upgrading and the television was old fashion. Having said that the rest of the hotel had been upgraded to an excellent standard. The dining room and lounges reflected the 4 # rating.
5 out of 5
Recommended
for Couples
by Ianfrom Doncaster

Excellent service, good hotel

Posted 09-Aug-2014 on Hotels.com
We really enjoyed our stay at the Palace, the Hotel is pleasant and clean and the facilities are excellent as good as any I've been to. The staff were friendly and helpful and just added to an excellent few days away. We'll certainly use this hotel again when visiting the area.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lindford, Hants.

Classy hotel with beautiful grounds

Posted 05-Aug-2014
Pros: Food, catering & service was superb.
Cons: The rooms are dated & need refurbishing.
Location: Location was good providing easy acccess to all areas.
After a bad start ,with a poor room overlooking air con. equipment, we were kindly given a much better room. We booked an extra daywith another room with garden views. Excellent free parking facilities
3 out of 5
Recommended
for Everyone
by A verified traveller

Large Hotel between Torquay and Babbacombe

Posted 14-Jul-2014
Cons: Standard rooms need to be refurbished but then this hotel would be unaffordable for some.
Lovely large old hotel. We booked a standard room and were happy with the room. Very old interior but clean. Bed was a bit uncomfortable but OK for the 2 nights booked. Breakfast was great. Located uphill from Torquay town so would need to get a bus into Torquay if you are not fond of walking. Plenty of facilities if you like to be active.
4 out of 5
Recommended
for Couples
by georgefrom derbyshire

A little bit of history in torquay

Posted 12-Jun-2014
Pros: We loved the old fashioned style,service,tranquillity and setting and the staff were great.
Cons: The decoration,and the furnishings, it really does need a lot of money spending on it,but it would not stop us returning.
A very relaxing 4 day stay in a lovely hotel in beautiful grounds fairly close to the sea
3 out of 5
Recommended
by Lloydyfrom Cardiff

Business stay

Posted 07-Jun-2014 on Hotels.com
I have stayed here once before and i was disappointed then of the restaurant service.i thought i would give it ine more time. The room was in need of decoratiing, the restaurant again i was disappointed and feel it does not warrant a 4 star hotel. I will not stay here again
4 out of 5
Recommended
for Personal Event
by Roger Marshfrom poole

relaxed atmosphere

Posted 25-May-2014 on Hotels.com
We only stayed for one night, but felt the hotel was very welcoming. It was recommended by a friend and we would recommend it too,
3 out of 5
Recommended
for Couples
by MC

Showing its age

Posted 16-May-2014
Pros: Food and the staff.
Cons: Bed, d├ęcor,
There are a number of things that make this hotel exceptional. First and foremost, the staff. Always willing and helpful, especially in the restaurant. Second the food - tasty, reasonable price, and a breakfast fit for a king. When you enter on the ground floor, you get a feeling of grandeur, but I am afraid this doesn't extent to the room we stayed in, a so called standard room. Don't get me wrong it wasn't like it was falling down, its just starting to look its age. These standard rooms at a travelodge give a far more luxurious feel, the tv suffers from a snowy picture, which isn't a problem if you spend most of the time out and about. Both my wife and I found the bed uncomfortable, and the bathrooms desperately need of updating.