Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from england

Need improvement

Posted 06-Jul-2014
Place need some work to be done around,menu need improving ,swimming pool need good clean.
4 out of 5
Recommended
for Everyone
by lorraine from witney

Good hotel , friendly staff, good value for money

Posted 06-Jun-2014
I stayed there for 3 nights. Close to the town and sea front .
4 out of 5
Recommended
for Families
by A verified traveller

Pleasant Stay

Posted 02-Jun-2014
Pros: Indoor & outdoor pools
Cons: Service at breakfast,Parking
Nice Hotel In A Good Position. Staff very friendly & helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Our stay at the Grosvenor Hotel

Posted 27-May-2014
Pros: The hotel was clean and tidy and all the staff were first class
Cons: The room overlooked the main road and was therefore quite noisy, double glazing would improve this.
Location: The hotel was very close to the town and the beach, the extensive park was next door., as was the conference centre, my reason for being in Torquay.
On arrival the staff were helpful and friendly and this continued throughout our stay
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 20-May-2014 on Hotels.com
4 out of 5
Recommended
for Families
by Pandemonium from Nottingham

Pet friendly hotel in a great location

Posted 10-May-2014 on Hotels.com
Limited facilities. Hotel in need of a redo/makeover. But, fantastic staff and the fact that you can leave your pet in the room whilst you're out for lunch/dinner/visiting the dog-unfriendly-beaches, means that this hotel came out top for us. Extremely friendly & helpful staff - they go out of their way to help.
2 out of 5
by A verified traveller

Haunted Mansion

Posted 06-May-2014
Cons: EVERYTHING!
the rooms are very eery, as if you were in a haunted house. my family had two family rooms and we both felt the same uneasiness the next day. very old and dirty, smelled horrible, clammy bad air !
5 out of 5
Recommended
for Families
by Beardieman from Isle of Wight

Fantastic Staff

Posted 05-May-2014 on Hotels.com
Last minute booking and have never stayed in this hotel before. The staff could not have done more to make our stay perfect. Also, they made our two dogs equally as welcome. Food in the restaurant was first class and served with detail and passion. All in all, this is a super hotel that is made perfect by its amazing hotel staff. Definitely going again.
4 out of 5
Recommended
by Tomasz from London

Posted 24-Apr-2014 on Hotels.com
Service great, the rooms cool Thank you for a nice holiday
5 out of 5
Recommended
for Couples
by Bethany from Bournemouth

brilliant staff, beautiful rooms and spotless

Posted 23-Apr-2014 on Hotels.com
Staff are very caring and are always keen to help in everywhere from finding somewhere your looking to go to doing their everyday job. The staff were just so lovely and you could really see they loved working there. The rooms were beautiful and very very clean. I loved the complementary shampoos, shower gels etc. Every electrical item in the room was clean and use able. The views were lovely. The prices per room etc are very reasonable and I was called before visiting being offered an upgrade just for £10! Lovely hotel, highly recommend and will be returning very soon!!