Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom London

Adequate, but nothing special

Posted 21-Mar-2015
Pros: The younger staff members seemed very keen.
Cons: The room could do with some tlc. Better heating in the room would have helped.
Location: Exeter museum (not open Monday) and Exeter Cathedral are both well worth a visit.
I was disappointed by my stay. The room was adequate but tired ( chipped paint, missed curtain ties and dust you could write your name in). The room was very cold and despite the heater the room never got above 17 degrees. Breakfast was pleasant but the staff did get my order wrong one day. The hotel is on a main road but it actually very quiet.
2 out of 5
by A verified traveller

Very tired, needs a lot of TLC.

Posted 15-Mar-2015
For the price with no breakfast it was rubbish. Main thing it had going for it was the location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, in great location

Posted 21-Feb-2015
Hotel was perfect for location, staff were friendly, rooms were clean and breakfast was great the only negative would be it was the decor was looking a little tired.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely staff and great location

Posted 31-Jan-2015
Really close to Exeter City centre we had a brilliant time at this hotel! Comfy beds, clean facilities and really lovely staff! we had a brilliant time and thought that the room was fantastic for the price.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Southampton, UK

Welcoming hotel

Posted 14-Jan-2015
Pros: The best was the very big comfortable bed, after a very long day of travel it was great.
Very nice, even whenI arrived pretty late the staff made me feel welcome. Gave me very useful information to make my experience great.
4 out of 5
Recommended
for Families
by Nigel pfrom Derry

Enjoyable

Posted 19-Dec-2014 on Hotels.com
Chris was very informative, staff very helpful would stay there again.
4 out of 5
Recommended
for Couples
by Brunafrom London

Weekend at the City Hotel

Posted 16-Dec-2014 on Hotels.com
We enjoyed our stay at the City Gate Hotel. The hotel is nice, we had dinner at the pub the first night. The pub was busy and the people were very friendly and the beer garden was very cute! The day after we decided to have Breakfast at the hotel, it was fine but not exellent, we ordered 2 full English breakfast. I think it was quiet pricy expecially because with the same price you can eat a better breakfast somewhere else. The room was big with a king size bed but the bathroom was dirty with a lot of mould near the sink and quiet cold during the night.
4 out of 5
Recommended
for Couples
by Karenfrom London

nice central location

Posted 13-Dec-2014 on Hotels.com
Lovely large double bedroom. Very quiet, no noise from pub below. Heating unit a bit noisy, but once turned down to a lower setting it was fine. Friendly staff, nice breakfast, nice not to have a buffet but a good range cooked to order.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Very helpful staff

Posted 08-Dec-2014
We had a lovely overnight stay. The staff were all very friendly and helpful. They looked after my luggage after I had checked out, so that I could wander around Exeter centre. The room was clean and quiet. There was a very good choice for breakfast and my full English was delicious.
4 out of 5
Recommended
for Couples
by A verified traveller

Good Value City Centre Hotel

Posted 04-Dec-2014 on Hotels.com
Decent Hotel close to city centre offering good value for money. Room was kept to a high standard and had good quality bedding and towels. Good breakfast with interesting menu choices. Friendly efficient staff and nice atmosphere in the bar with a mixture of locals, tourists, business people and students. Would stay again.